Alfa-tour
Address
Business hours
Open until 7:00 PM
Directions
Avtovokzal
410 m
42 reviews
December 1
I was traveling from Lugansk to St. Petersburg, when booking, the manager said that the bus had WI-FI. I was driving from a territory where there is no connection or Internet and I really hoped that I would book accommodation on the way. When boarding, the drivers warned that there was no Internet and would not be. I specifically booked with this company because of the Internet, I am very disappointed. The bus is new, but the seats are very uncomfortable. If the person sitting in front reclines, then he is squeezed between the seat and neither dry nor sigh. And when I asked the driver why there was no Internet, he replied that the company would not have lost much money if I had not gone. That's such a hidden rudeness, I answered politely, but you feel like you're begging. I will not go with this company anymore.
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June 29
Krasnodar-Pshada, we went to St. Dzhubga, 06/29/24 , at 10-00, the bus is a quiet horror, it is clear that the seats are put on additionally. Because they do not meet the standards and rules of passenger transportation! Do not lower the backrest, it prevents the person sitting behind from kneeling against the person sitting in front. The PPC is full, the conder blows behind the head into the neck. The driver is dismissive! Such an attitude towards people who are ready to sit on each other for money. Seat belts are short, do not fasten! As a person who was in an accident recently in Abkhazia in the same bus, where people
flew out without buckling up and were injured very badly, now the first thing I do is pay attention to the seat belts and fasten myself and my children! Where are the bus inspectors and the transport police looking???!!! It is necessary to force to restore order in the cabin according to the norms of transportation and issue a huge fine. So that it won't be a habit in the future! People don't travel for free!!!!
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2
October 19
Terrible attitude towards passengers, food with a child, the driver said a stop of 20 minutes in the end barely had time to go to the toilet with the child, so she also ordered a child to eat for 720 rubles, the result was left and did not have time to pick up the driver began to start the bus and yell that there would be no one to wait for. (we ran to the toilet in unbuttoned shoes with a child in our arms and just as quickly abandoned everything and ran back) Before that, everything was fine) it was better to change the caller . There is nowhere in Russia in large shipments, no one was rude, only the LPR STOOD OUT WITH A BOORISH ATTITUDE
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1