Alfa-tour
42 reviews
December 1
I was traveling from Lugansk to St. Petersburg, when booking, the manager said that the bus had WI-FI. I was driving from a territory where there is no connection or Internet and I really hoped that I would book accommodation on the way. When boarding, the drivers warned that there was no Internet and would not be. I specifically booked with this company because of the Internet, I am very disappointed. The bus is new, but the seats are very uncomfortable. If the person sitting in front reclines, then he is squeezed between the seat and neither dry nor sigh. And when I asked the driver why there was no Internet, he replied that the company would not have lost much money if I had not gone. That's such a hidden rudeness, I answered politely, but you feel like you're begging. I will not go with this company anymore.
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June 29
Krasnodar-Pshada, we went to St. Dzhubga, 06/29/24 , at 10-00, the bus is a quiet horror, it is clear that the seats are put on additionally. Because they do not meet the standards and rules of passenger transportation! Do not lower the backrest, it prevents the person sitting behind from kneeling against the person sitting in front. The PPC is full, the conder blows behind the head into the neck. The driver is dismissive! Such an attitude towards people who are ready to sit on each other for money. Seat belts are short, do not fasten! As a person who was in an accident recently in Abkhazia in the same bus, where people
flew out without buckling up and were injured very badly, now the first thing I do is pay attention to the seat belts and fasten myself and my children! Where are the bus inspectors and the transport police looking???!!! It is necessary to force to restore order in the cabin according to the norms of transportation and issue a huge fine. So that it won't be a habit in the future! People don't travel for free!!!!
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October 19
Terrible attitude towards passengers, food with a child, the driver said a stop of 20 minutes in the end barely had time to go to the toilet with the child, so she also ordered a child to eat for 720 rubles, the result was left and did not have time to pick up the driver began to start the bus and yell that there would be no one to wait for. (we ran to the toilet in unbuttoned shoes with a child in our arms and just as quickly abandoned everything and ran back) Before that, everything was fine) it was better to change the caller . There is nowhere in Russia in large shipments, no one was rude, only the LPR STOOD OUT WITH A BOORISH ATTITUDE
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September 10
Dear Kolesnik , Your employee Natalia , I do not know the last name ( the woman is returning ) Spoils the face of your company! A rude , uncooperative boor , you would do well to teach her to respect the people who use your services ! Talking on mats , how is this supposed to work ?
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July 14
The bus St. Petersburg-Lugansk, left yesterday at 11.00 a.m., at 2.00 a.m. the bus broke down, we have been standing on the highway for 10 hours. The bus was completely killed. The company didn't even bother to change the bus and bring people!!!! I'm shocked!!!! Draw conclusions!
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May 26
A reliable company, I use it annually for trips from St. Petersburg to Lugansk and back.The buses of the carrier are different, but in general, comfortable, with high backs of adjustable seats, the places of stops and rest time on them are adequate, the drivers are tactful, polite, free Wi-fi is available on the territory of the Russian Federation, films are shown in the cabin during the daytime. There is a bus with an ideal (enlarged) distance between seats for long-legged (and for those who have problems with TBs) (I got one for the first time this year).The ride in it was noticeably more comfortable for me.Travel time is 24 hours.It is better to book tickets in advance. I travel annually, the carrier has never let me down.Thanks to everyone involved.
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April 29
I was traveling from Lugansk to St. Petersburg on 29.04.The bus is dirty, the tables are dirty, there is garbage in the shelves!I am writing from the bus, we left Lugansk at 11, at 22:00 we have not even reached Tula yet, the drivers are trudging 70-85 km per hour.It's a madhouse, if only I could get home by evening.The wifi is not working.What 6 thousand were given for is completely unclear.I've traveled several times, but I can say for sure now-This is the last time I use this carrier.
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November 9
The bus is new, good, but the drivers are disgusting, the disabled passenger of the second group was not allowed to push the seats apart. It was November 4th. I do not recommend trips by Alpha tour.
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July 26, 2023
I was traveling from Lugansk to Moscow. I left on July 13 at 21 o'clock. Dignities:
1. The bus is running on schedule;
2. The drivers are friendly. I left my backpack in the luggage compartment, I needed a power bank on the way. The driver, without question, opened the luggage at the first stop, allowed him to find and take it.
Disadvantages:
The bus is "tired". There is no smell of increased comfort. There was no mesh in the back of the chair in front, i.e. it was torn out. So, I had to put my phone, documents, and wallet in my pockets, which was not very convenient. Well, the declared options (such as a connector for charging the phone) were missing, as a phenomenon.
But in general, I got there - and thank God!
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November 9
Cool, comfortable buses. I travel to Moscow quickly and comfortably
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July 25, 2023
I've been driving home on this transport company for 8 years, today I wanted to book a ticket 23 days before booking, not 20 as they should. I clarified that my child is seasick, I would like a place at the beginning of the bus.
The manager's competence in communication killed me, do not argue with me, as soon as you order, you will get it, like your problems, what remains will get it
, I.e. the approach is at the highest level, thank you for not sending it directly
I'm not asking you to let me down for free, teach your managers the right approach. It can be raised in a different way and you will be grateful
Their drivers are always good and comfortable in transportation👍
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June 20, 2023
The Alpha Tour campaign is a great campaign! The campaign staff is doing everything possible to ensure the comfort and safety of passengers on flights from Lugansk to St. Petersburg and back. The drivers are experienced, they help with luggage. The path is not close, they get tired, but they show real professionalism and self-control. The buses are comfortable enough, with air conditioning. The managers will answer your questions at any time and book a place of your personal choice if you call in advance. It's good that there is an Alpha Tour for us! I recommend it!
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February 6, 2023
The company has been engaged in transportation from St. Petersburg to Lugansk for many years, and for many years now this bus is not suitable for transporting passengers, the whole rotten and terrible interior, this company has a second good bus, and most importantly, what kind of old bus are such boors and drivers, in a word, what kind of bus are such drivers On December 30, 22, from St. Petersburg to Lugansk, these are the most impetuous drivers. All the stops were in the field, there was not even a place to buy water.
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November 27
Clean buses, comfortable! The drivers are normal.
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August 23, 2023
I really liked both the city and, of course, the bus station. Clean, everything is at hand. And of course there is free internet
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June 23, 2023
I have been using Alfa-Tour for a very long time. I have always been quite helpful, but today my reservation was canceled in a boorish format. Not only did they cancel my reservation for the last place, they also gagged me when I was talking, and finally they turned to me in an abusive form saying that I was not going anywhere
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April 26, 2022
The transport company is engaged in passenger transportation on the route Lugansk-St. Petersburg, Lugansk Moscow and back. It is very convenient if you need to get from Russia to Lugansk without a transfer. The buses are large, comfortable, there is WiFi, TV shows are on the road, buses depart from St. Petersburg from the Baltic railway station 2 or 3 times a week. On the way for about a day, at the border you need to get out and go through customs yourself, then get on the bus and continue on your way.
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June 20, 2023
We have been driving for a long time, the drivers are always adequate. The main thing is that they drive steadily according to the schedule. You can safely calculate your way.
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January 21
The trip was great, thanks to all the driver, for professionalism and politeness.
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February 17, 2023
I travel to St. Petersburg and back from time to time. Of all the carriers, this one is the most adequate. Good buses, convenient departure-arrival schedule, normal drivers. We have much worse here
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5
October 7
Great company!
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March 4, 2023
I went to St. Petersburg, I am happy with the trip. The TV, WiFi, and stoves were working. The drivers are good. In general, I am satisfied with the trip by 5 plus!
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March 27
Comfortable bus drivers are professionals
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December 21, 2023
Comfortable TVs, polite drivers
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January 6
It's very cold on the bus. There is practically no heating.
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June 16, 2023
The grandmother answered boorishly, from the first minutes she realized that it was not worth contacting this company!I DO NOT RECOMMEND IT
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August 8, 2022
A good cameraman, I drove there and back only through Alpha, the Wi-Fi is excellent, the movie is on, the stop is every two or three hours, excellent drivers.
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October 18, 2023
If you need to go, then only with the alpha tour. They are on top
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May 20
Great company
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January 11, 2023
It is very cold in the bus, the heating does not work. Stops every 2 hours. I think it's common.
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November 2
Super
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December 8, 2021
Regularly using the services of this company for more than 7 years... Overall , I am satisfied ... Although everything has happened .... well, what do you want ???!!!.... Almost 30 hours by bus from St. Petersburg to Donbass!!! 🙄😬😣☹️.... When will the planes be flying???!!!!!Let's have an alpha tour too...😆😆😆
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January 2
Fire drivers
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December 28, 2022
Well done! They keep their brand for five, there are no complaints!
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March 4, 2023
Everything is on schedule, super.
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September 22, 2021
We went with our family to St. Petersburg and back. Quickly and without complaints. It's a good office.
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August 24, 2023
Upgrade the transport and everything will be OK!
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October 3, 2023
Great
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July 23, 2023
Fine
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June 30, 2022
Excellent company excellent buses
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February 19, 2023
Everything's fine
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April 10, 2021
An excellent carrier to St. Petersburg
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