Excellent service during the registration and approval of the purchase of a car.
03/15/2025 when accepting a NEW car to be purchased, traces (dirt) were found on the floor of the passenger on the rear right. There are horizontal shoe tracks on the lower plastic part of the right rear passenger door.
There were visible, obvious wet footprints on the bottom of the rear passenger seat. When probing, there were sensations that these were fat spots. The manager said it might be traces of cleaning products.
The front passenger seat has been pushed as far forward as possible!
Thus, it can be concluded that someone was resting in the rear right passenger seat in the car.
It can be assumed that there is some kind of "lover" of new cars at the car wash...
There is an opinion that no one examines or cooks the car before handing it over to the customer!
It's not every day that I buy cars from the Salon, but the above mentioned moments have greatly spoiled the mood!
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Show business's response
Александр Маркевич
Level 3 Local Expert
November 6, 2024
I gave the car to adjust the valves, they said 2-3 days, as a result, 5 days passed, no one dialed, they did not answer the calls, I came to them and began to communicate, as a result, no manipulations were carried out with the car, I left again, I arrived 3 days later, they did not pick up the phone, it was Monday, I asked please call on Tuesday, tell me what and what are the deadlines *** to which I was answered well*** As a result, there are no calls on Tuesday, they do not pick up the phone themselves, they arrived on Wednesday and took the car. In 9 days, I was supplied with 2 coils and candles 😂😂😂😂 to check, although I gave the car to adjust the valves. Although the coils and candles were new, I do not understand why such a manipulation was carried out. So much for the official dealer!! The relationship to the customer is MINUS 99999999 ❌ in the end, nothing was done, the car just stood for almost 2 weeks
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2
Носкович Юлия
Level 8 Local Expert
December 7, 2024
Long service, they announced 4 hours for THAT, in fact they did 6 hours. Thanks for the free coffee and lollipops, but you should also put on TV so that time passes faster. Locals may not care, but nonresidents have money.