Alma+
Address
Business hours
Closed until tomorrow
Directions
Alatau
1.74 km
Nurmakov Street
226 m
151 review
August 16, 2024
This company lures me with shares, I connected the Internet with TV for 4600 tenge and I asked how much the price was guaranteed to be, they said that for three years for sure, but after a short time they raised it to 5200 and the Internet and TV started constantly not working, I call them and write to them and they generally don't give a damn the service is terrible it's not possible to get through and not what the operators don't know and all the time there were problems, not through my fault and not in the apartment, but they had the last point that nothing worked for 2 days and they did not know when they would do it and for all the time they never made recalculations and therefore I do not recommend connecting this is my opinion and it's up to you to decide if you want to get used to it
See original · Русский
5
1
September 10, 2024
disgusting service, boorish attitude towards customers. The technician brazenly just did not want to come on the appointed day, sit and wait for the whole day when you get a call. The next day, without warning, he showed up and called "why weren't you waiting for me on a working Wednesday at 2 p.m.?"‼️
If it were possible to put a score below zero, I would gladly use this function. I do not recommend this provider as much as possible‼️‼️
See original · Русский
3
2
November 24, 2023
I use the package of this Internet + TV provider
A great set of channels with good content
There are additional services from the provider.
Good service, through call centers and messengers, though sometimes it's hard to get through or get an answer.
Not the cheapest, but a fairly stable operator
But there is one, but a significant CLAIM - this is a problem with the speed of the Internet in the evening
From September 1, 2023 to the present day - evening use of the Internet causes only headache and rage!
And for more than dozens of appeals, I have not heard about the reasons for this, what solutions, nothing at all.
They just mock the customers - they all have the same problem, the response of the operators, and I'm not paying for the service for your problems, even if they tried to answer or even fix it.
I tried changing the modem and connecting a faster package and nothing HELPS!
See original · Русский
4
3