My account was blocked for low activity. They say that I have practically not traded in the last month + the remaining $ 11 was written off in favor of the company. I received an email saying that to unlock it, you need to make a deposit of 1,000 (and it is not clear what was not specified - white rubles or dollars). Contacting them to clarify the situation is a big problem.
At the same time, it is not possible to log into your account on the site, because it simply does not load. Draw your own conclusions.
See original · Русский
игорь з.
Level 3 Local Expert
December 11, 2023
the platform sometimes freezes . especially when news comes out and deals can be opened or closed for 20-30 seconds. what's bad when you trade on impulses, support service ----it's not there sent a request on Monday today is Saturday - silence . I called the office----one phone. They don't raise the second goal. the city mailbox is busy all the time, even at 6-23 I dialed busy anyway. the next Monday, a response to my request came AND A NOTIFICATION THAT 10 DOLLARS WERE WITHDRAWN FOR MY REQUEST, CONSIDERING THAT THEY DID NOT HELP IN ANY WAY?????????? THERE ARE NO WORDS. HERE---- With this letter we notify you that we have received payment
for Order no. 6347474. Goods and services:
Product Name: Alpari 91002103
Price: USD 10.00
Quantity: 1
See original · Русский
1
Сергей
Level 3 Local Expert
May 27, 2023
I like everything so far. The trading conditions are the best that came across. Sometimes the spread for the eurodollar is 0 with such minimal commissions. It's nice. But I couldn't get through to those people when I needed it. The phone was being reset, and there was no response in the chat. Therefore 4