Ameriabank Mashtots Branch
29 reviews
February 22, 2023
Professional personal with a very impressive bank design
December 4, 2024
I do not advise people to take a card from this bank, this is the most irresponsible bank, here is an example for you: today you cannot withdraw money from the card, ATMs are working at the same time, but due to an internal malfunction, cash withdrawal is stopped, as well as other operations related to money transfers. People are standing in line, and they do not even suspect that they will waste their time, because ATMs are not working. And the office workers do not even bother to say this, only in a formulaic way and it is not clear why they smile. None of the two offices of this bank thought with their little brains that they needed to at least hang a piece of paper with the inscription "temporarily out of work" no one!!! Armenia stood in the same place 10 years ago, in almost every sense, so it stands the same way. There is a top-level indifference in everything, and a solid affectation.
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January 16
I arrived on 15.01 at 11:50, there are a lot of employees, everyone is running, but the queue is dead. I stood in line for 50 minutes and finally got my ticket. I sit down (I need to sign 3 documents, that's all) and the employee starts typing something on the PC for 30 minutes, running away somewhere in parallel.
I spent 2 hours in the office signing 3 docks, as a result, they told me that the document can only be signed day in, day out, and I arrived the next day, so I have to come tomorrow and everything will be ready tomorrow, doubtful, but okay.
I came, I'm sitting, they told me to wait 10 minutes (this is a reference to "everything is ready")
I've been sitting here for 40 minutes...
If you don't have to go, don't come here...
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November 8, 2024
You can get married and have a baby in queues, for a very long time and they don't know about the speed of service here.
Dear managers who don't care about your customers' comments, please note that your customer focus is simply at zero. Managers either walk, or communicate with clients off topic, or with each other, or process one client for 30-40 minutes
Seriously?! Are you registering a person with a bank or where? What kind of super-slowness and don't care that we lose our youth in queues?!
At the entrance to the bank, 3 girls were sitting at the reception, now 0 people have been sitting for a long time. It is simply impossible to clarify anything.
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March 6
I issued the card at this branch and explicitly asked the employee, when he asked which branch I wanted to get the card from, that I wanted to get it at this one, since it is open until 21. As a result, I came, waited in a long queue and was told that my card was in the branch, which closes at 17. How is this even possible? And there are also very uncomfortable sofas in this office, probably so that waiting in a long queue is accompanied by even more pleasant emotions.
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December 22, 2024
On New Year's Eve, Ameriabank decided to rob its customers. He downloaded loans from our cards two months in advance without our knowledge and consent, but we have not received any explanations. I think such an irresponsible attitude is unacceptable with bona fide clients, which will soon lead to the loss of clients...
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May 21, 2024
I am a client of the bank!
I can say that the application works very slowly and another very important point is when you deposit money through Ameria Bank ATMs, you can transfer it somewhere only after 2 days, if it is not clear which payment devices and (plus commission) you deposit through others, then you can transfer (quickly), that is, it turns out you do not trust your ATM (funny:)) , and the second thing is that you want people to fork out more for a commission for entry through other payment devices. In short, I decided to abandon your bank. Another question for me will be which bank to go to.
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July 15, 2024
I would like to express my deep gratitude to Ararat Harutyunyan for his understanding and good service. A very good specialist.
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December 16, 2023
I would like to thank Araksya Stepanyan, an employee who works for Sarksyan. This is the first real professional whom I met in the banking sector in Armenia. Everything was explained in Russian that I understood, she was kind and attentive. Give out a bonus!
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October 4, 2024
I spent an hour in line. There are 13(!) windows in the compartment. Some kind of madness
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August 2, 2024
Fast service,adequate staff,very friendly
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March 16, 2023
When I took the ticket, there was an inscription on the screen: "There are 5 people in front of you, should I print the ticket?". I realized the essence of this question after 1 hour and 45 minutes, when I was finally called. In the evening, at closing time, and on weekends, the situation with waiting times is better. The staff are friendly and attentive, but there is clearly not enough service speed during peak hours. You also need to keep in mind that you are charged extra for every sneeze. payment. For example, it is more than 3 times more expensive to issue a card in the office than online. If you pick up the card at the office, and not by home delivery, for some reason there is also an additional fee.
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June 30, 2023
I would like to express special thanks to employee Gohar Ghazaryan. She is very friendly and works fast. She helped us with the translations, explained all the nuances
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September 10, 2023
There is a good branch, there is an ATM at the exit that accepts cash if you want to deposit it on a card, it works 24/7. It's just that 95% of Ameria ATMs in Yerevan work only for issuing...((
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September 29, 2023
Excellent bank, good service, reliability, the only thing is that there are no transfers abroad by card number. Although in other countries this is a common topic.
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February 28, 2023
The app works - IT'S DISGUSTING. If you don't log in normally, you can't use the bank's services. It seems that a lot of money has been invested in the development of the application, but everything is about nothing. Arch - so in general, you need to score on any banking transactions within three days... wait for the money to be deposited into the account. Fix it, it's a shame...
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November 9, 2023
Great! I took a ticket, they accepted it exactly on time. We discussed and clarified all the issues. Wonderful!
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May 6, 2024
For a very, very, very long time. 2.5 hours for opening an account. The papers were requested up to the knee.
The girls are really responsive, the attitude is good, but the time is right...
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August 12, 2024
The best bank in Yerevan
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October 30, 2023
Terribly long waiting in line for 30-60 minutes, according to experience this happens not for the first time
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April 23, 2022
The office is located in an underground shopping center under Mashtots Avenue, keep in mind. The service is quite slow, but everyone is very polite
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November 24, 2024
1 out of 4 people work on cash transactions
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September 28, 2022
An hour and a half per client is a disaster, Ameriabank. I understand that you don't care. But it is better for potential clients to get an office in the Rio shopping center.
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May 1, 2024
It takes a very long time to change 20 minutes
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May 29, 2023
A disgusting operator. Thanks to the guard! It helped a lot.
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October 5, 2022
There are crowds and queues all the time, just some kind of mockery. You have to wait for hours
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November 26, 2022
They served me well, and I didn't wait long. Moreover, since Saturday.
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September 5, 2022
For a very very long time !
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September 17, 2022
Everything is too complicated here
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