I decided to order a gift for my grandmother in this confectionery on March 8. I wrote about it to the manager on February 20. I chose a beautiful box , asked the price , the answer was "about 150 rubles", the next day, having decided to place an order exactly , I wrote again to find out the "exact" price, and not "approximately".
I did not find out the exact price. But they wrote that they remembered me and recorded my order.
On March 3, I am writing again, I want to know the price , I wanted to pay in advance and be sure that there will definitely be a delivery on March 7. They replied that the price would be written later.
On March 4, they already write to me that the supplier did not bring them the boxes and they cannot make my order , they offered to make a box with a bush rose , choosing and asking the price , it cost 250/300 rubles (although I counted on 150-160 rubles and I was satisfied with this composition) . When I wrote that I was counting on them, and all the other florists had already taken their places (that's right, already on March 4, some people had pre-orders closed on 02/27), and to be offered my price category, I was answered that they could send me a bouquet with chocolate-covered strawberries and bush roses. I wanted a box, I liked it, why should I order their bouquet (which I don't really need) because of their mistake. The order had to be made elsewhere (thanks that the pastry shop did not inform us on March 7 before delivery that they did not have a box). I do not advise contacting this company, because the manager's response was sometimes long and unclear. You must immediately and clearly answer the cost and everything else, you work with people, I also work in this field in another country, if we also answered our clients "approximately", then we would hardly work at all.
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Naya B.
Level 7 Local Expert
September 17, 2023
Лучшие моти в моей жизни! Нежные, холодненькие, пахнут чудесно, ягоды сладкие, ароматные, как с маминого огорода. Клубника в шоколаде очень вкусная. Обслуживание замечательное. Чудесное место! Спасибо мастерам, процветания кондитерской
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Ольга К.
Level 10 Local Expert
March 31
The pastry shop is cozy, stylish, everything is delicious. I like an individual approach to each visitor, any wishes for customer orders are taken into account.
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Иван Иванов
Level 4 Local Expert
September 2
For lovers of sweets, the perfect place. You can indulge in sweets on the spot and take them with you.
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Татьяна Балясникова
Level 9 Local Expert
January 16
A great cozy cafe. Friendly and helpful staff. The freshest and ripest strawberries in chocolate. I recommend.
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Ольга (besstiia)
Level 8 Local Expert
January 15
It's a great place. Everything is fresh and of good quality. On-site manufacturing. It's a bit expensive, really)
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Морозова Ольга
Level 3 Local Expert
November 20
Near the house... Who needs an original chocolate gift
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ERR_NAME_NOT_RESOLVED
Level 13 Local Expert
July 5
Unrealistically high prices even for Minsk, not to mention provincial Vitebsk.
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Светлана Рябова
Level 3 Local Expert
April 29
It is very cozy, atmospheric and beautiful
Sersis at a high level
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Diona Timofeeva
Level 3 Local Expert
June 5, 2023
Кафе интересное, идея кафе тоже очень актуальная, но ехать далековато)
Попробовали клубнику в шоколаде,супер , понравилось!!!
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Виталий З.
Level 7 Local Expert
May 20, 2023
Кафе оформлено в розовых тонах, красиво, но из сладостей мало что есть, моти на любителя. Это скорее пункт продажи продукции собственного производства.
Наталья Жабинская
Level 7 Local Expert
March 17
a cozy cafe with delicious coffee and sweets
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Frog
Level 8 Local Expert
August 25, 2023
Очень уютное кафе, интересный интерьер, вкусные моти 😊. Расположение неудобное, но это мелочи по сравнению с новыми впечатлениями от вкусов.
Елизавета1309
Level 7 Local Expert
September 13, 2023
Не уважительное обращение к клиентам со сторонв Анны, не пунктуальны. Внутри красиво
Александра Ермоленко
Level 8 Local Expert
May 18
A good pastry shop but very expensive
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Варвара Хотаб
Level 5 Local Expert
May 14, 2023
Клубника всегда свежая, сотрудники прекрасные. Вобщем все хорошо!
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Давидовская Елена
Level 11 Local Expert
February 16
It's like in a fairy tale.😘
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Варвара Шлома
Level 6 Local Expert
May 27, 2023
Очень дорого за 6 штучек 50 с копейками стоит не советую очень при очень дорого