Apple Resort
Open until 12:00 AM
Almaty, Medeu City Administrative District, Ventılásıonnık baý-baqsha seriktestigi, PK Gornyı Gıgant kóshesі
Directions
Cottages Shirokaya shel
2.68 km
12 reviews
September 17
We booked a house in advance to relax with the family, my mother came to Almaty from another city to visit. We spent a long time choosing between different recreation areas, stopped at the Apple Resort and regretted it very much... The reservation was canceled a couple of hours before check-in due to alleged flooding (although judging by the comments, this is done quite often, besides there were holidays these days). They offered to leave the payment amount on deposit for checking in on other dates, but they did not want to contact this organization anymore, so they asked for a refund. Then the most interesting thing began. They said that they would return the money, constantly postponing the return time. Then the ignore began, the messages were not answered, the calls were dropped until we wrote from another number after some time. I had to literally beg for my money, they returned it in parts at night. I am shocked by this attitude, I have never encountered such problems with returns anywhere else. I do not recommend contacting them if you do not want your vacation to be ruined. I am attaching screenshots.
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2
July 11
We went with the children to take a break from the hustle and bustle of the city. We liked it. It was very good. The only downside was dinner. We waited for him for over an hour. I was terribly hungry. If I had known, I would have ordered dinner in advance.
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1
April 25
I went with my wife to this institution and we didn't like it very much, we went to it in the summer.
There are a lot of mosquitoes, it's very cold at night and the days are like in the oven in the sun, the food is also not top class, many dishes simply cannot be eaten. I went with my wife for a slow month and it was a failure. I give the appropriate assessment. I do not recommend visiting this institution.
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1