I love to check out a good local spa/sauna when traveling. So when I came for visit to Kazakhstan and saw how loved this place was, I decided to give it a go.
Yes there are a lot of different types of steam rooms and dry saunas, all sorts of treatments you can get, from massages to scrubs, and a Restaurant as well. The facilities are great.
However, what shocked me was that they charge you for every minute you exit late beyond the hours booked.
Nobody even told me this when I bought my ticket. If someone informed, I wouldn’t have been a mere four minutes late…
After all, it’s only four minutes! If I knew a fee I could be avoided if I would’ve hurried up more, it would be easy.
I’ve been to spas in many different countries and never experienced a fee.
The other thing is that the clock at the exit is different from the clock in the changing room. It was also different from the world clock on my iPhone. So even though I was “four minutes late “by their clock, I was seven minutes late.
This is charged 80 Tenge per minute.
And staff needs to ensure the clocks are matching up/ have the correct time, or else they are just scamming people 😉
Jun Wen
Level 2 Local Expert
November 16, 2023
We were just deceived by them at Arasan Wellness & SPA and had to pay an excessive fee. He also restricted his freedom of life and called the police. Then my friend came and they reduced the fee and I left. This shop said that the masseurs did not speak English, but in fact they induced them to do extra tasks and did not fully inform them, which is very bad behavior. Especially a masseur who says he is Japanese, everyone must be careful about him. In the future, after everyone goes in and points to the items on the wall to express themselves clearly, do not respond to their conversations to avoid falling into their trap.
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Andreas Memmel
Level 3 Local Expert
September 9
Nice interior, practical system for paying with the wristband, good sauna experience
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Mikhail Britvin
Level 6 Local Expert
February 4
The best bath I have ever been
Адиль Есимбеков
Level 4 Local Expert
April 2
I feel good!
Юрий Григорьев
Level 6 Local Expert
January 1
Great
Надежда Л.
Level 5 Local Expert
November 5
A wonderful place, friendly staff who explains and prompts everything. Clean, calm.
I completely rebooted. I spent five hours there, ordered various care complexes. Peeling and wrapping are pure delight. I especially liked the east wing, where you can lie in soufs on a hot stone 🤤
You can't shoot in the bathhouse itself for obvious reasons, but I'll attach a video circle from the cafe, which is located inside there. That is, after total relaxation, you can also eat. The video shows the level of our relaxation - it 's hard to talk 😂
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Ирина Турченко
Level 4 Local Expert
May 25
Excellent public bath! A building with a unique architecture. There are many different options for steam rooms, Finnish, Russian, hammam, and my favorite sufa. There are various pleasant procedures for wrapping, scrubbing, massage. Polite staff.
I also liked that there is a lot of space and there is a swimming pool where it is pleasant to drink tea. Great vacation, matching the price and quality.
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Юлия Б.
Level 9 Local Expert
October 20
Photos are prohibited, so the photo is only like this.
What can I say, the sauna is good. The party was excellent, we went on Friday, July 4-5 and were satisfied, 3 hours flew by unnoticed, it's great that you can rent all the accessories.
The staff is friendly, since we were with a friend for the first time, we told the women who keep order there, clean, give out things, and one kind woman showed us everything, told us, led us through all three floors. After that, I became very comfortable being there, despite the fact that it was the first time, we knew all the places.
Thank you very much (remember the name), but I think any employee there is friendly and will come to help
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Александр Анущенко
Level 8 Local Expert
June 19
Cool public bath with excellent steam! A giant building. The men's department occupies 3 floors: a large shower room, two Russian steam rooms, a round pool, fonts, hammam, Finnish sauna. Everything is organized at a high level. Clean, the bath attendants are watching the steam. There is a bar with a chic homemade kvass. A great place to relax body and soul.
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Евгений З.
Level 10 Local Expert
October 19
It is mandatory for all tourists to visit. I always go to this complex with great pleasure. There's a lot of space, cool steam rooms. I take another massage every visit. I recommend.
The male and female zones are separate
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Дмитрий Голяпов
Level 14 Local Expert
April 18
A great sauna, probably one of the most famous in Almaty. I go on Mondays in the morning, there are moderate people, there are always places in the steam room. Parking in winter is not always smooth, you have to wait for the Nord. The bath itself, despite the high passability, is clean, it is pleasant to be in it, especially the area with a swimming pool. Nice interior. The steam rooms are good, spacious, there is enough steam, sometimes someone overdoes it. There are many different services, massage, steaming, washing, etc.
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Артем Струков
Level 10 Local Expert
June 4
Gorgeous bana, the main thing in the entourage is above all praise! Two floors, different steam rooms, saunas, an incredibly beautiful dome over a circular pool. Sun beds, a relaxation room, massage chairs and a very tasty honey kvass!
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Евгений Н.
Level 9 Local Expert
October 23
I was impressed by this place. Atmospheric and original, there is hospitality everywhere! All that was needed was for everything to be explained properly at the entrance.. they didn't find a place where they drink tea, for example. We found out that it was already later) different pairs, different pairs, for every taste.. and the prices are very affordable, if I lived in Almaty, I would go once a week!
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Ерлан Манатаев
Level 8 Local Expert
July 29
This is already a historical landmark of the city. 2 Russian baths, a whole block of Turkish baths on the lower level, several more Finnish saunas, a large pool with cool water, fonts and buckets of cold water. There is a cafe, a massage block. At least you have to go for two hours, they sell brooms at the entrance.
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Иван Федоренко-Штоль
Level 10 Local Expert
October 17
An amazing place for body and soul. I spent a few hours relaxing in the hammam perfectly and unnoticeably. Plus, it's relatively inexpensive.
I advise you to go at hours when there are fewer people*
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Eugenia
Level 9 Local Expert
August 18
It's a great place. Perfect cleanliness. Cool steam rooms, a wide range of spa services. I recommend a public bathhouse, as you can feel the whole national flavor there.
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Алексей Травкин
Level 14 Local Expert
November 12
The legendary Almaty bathhouse should be marked. Atmospheric, good steam, cool interior. We ordered a massage for 20 minutes - great.
The combination of price, services and a top-level location.
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Исхар Ягузов
Level 9 Local Expert
November 12
Ooooh well, what kind of review to leave here, everything is fine, everything is good in the bar and kitchen, of course, the prices are not very pleasant even for us Almaty residents, you can lower a little. In general, the sauna is great. It's always cool to go there with friends and company. Thanks to all those who have preserved this landmark of Alma-Ata.
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Юрий Кирдюшкин
Level 6 Local Expert
October 8
Well, Arasan famous baths are just a cannon, lyubov foreva. Amazing soufs in the basement and a nice pool. If you go for a massage, it is better to go for a massage first, and only then to the sauna, so as not to lie there, not to cool down for 15 minutes.
In the kitchen, there are wishes that there is a normal kvass, and not this incomprehensible body that is poured 😅
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Венера Муканова
Level 8 Local Expert
October 26
I really like the bathhouse, that's just one thing, but you ask for a locker room on the 2nd floor, they say everyone is busy, in fact you get up there are free ones, like a public bathhouse, it happens at the checkout
They're rude, I've been on them a couple of times. The second is the bar, I took honey kvass, they brought warm and sour, called the waiter, she says that it should be like this, I had such a feeling, according to her expression, as if I had never tasted kvass. Tea is generally a separate topic, any herbal or their Arasan tea was taken by golim water, how many times have I already told the girls it's useless, and the prices there are not cheap. Of course, no one forces us to buy, but we must have the conscience to brew properly, and not save on tea leaves and grass. Another problem, of course, is parking. In general, the bath is not bad.
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Станислав Смотров
Level 7 Local Expert
May 26
After visiting this complex, I got into the public baths, and I regularly visit them once a month.
I highly recommend it, everything is very clean, a cool bar, many halls and a very grandiose building.
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veras_alexey
Level 15 Local Expert
April 14
A gorgeous bathhouse. I don't know how it is in public. Each time we filmed a different VIP for the company. Cleanliness inside. Good cuisine. And hot steam rooms!
Each had a mini pool where you can relax after soaring. You can order a massage or just lie in the massage chairs! I will come back here more than once
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вася лекторов
Level 24 Local Expert
November 4
If you are a resident of Almaty, then you know this place for sure, if you are a visitor, then you definitely need to allocate three hours to go here. These are the largest baths in the former Soviet Union. There were others, however, in Tashkent. There are steam rooms for every taste, cafes and additional services, such as washing and massage. I especially liked the oriental steam rooms, with a large relaxation area around where you can lie down and even sleep
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Гульзат Симтикова
Level 8 Local Expert
September 28
A common lounge for men and women, and several treatment rooms-bath/Jacuzzi with additives, phyto barrel, steam box, underwater massage, Charcot shower, wraps, peels, massage. Take a Charcot shower-the most effective. It seems that there is no one, but in fact the masters say everything is packed from morning to evening. It is necessary to make an appointment 3-4 days in advance.
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Жанна М.
Level 18 Local Expert
February 20
The most diverse place for relaxation, soaring and relaxation. The premises are mostly in good condition, there are some "tired" ones, but there are few of them. The pool seemed too chlorinated - I'm itching. But this is my individual feature. I took a peeling and a complex for the face, in rubles it came out in total about 5 rubles for everything about everything. When purchasing additional services, attendance after the first hour becomes unlimited.
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Денис Мочалов
Level 5 Local Expert
June 5
A good sauna complex in the best traditions with separate visits for men and women. Several steam rooms to choose from, cold fonts, a good range of food and drinks at the bar.
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Игорь Шуткин
Level 7 Local Expert
February 14
An ordinary public bath, but on a completely different scale and with its own color! I liked the Russian steam room on the second floor! The steam is wet and very hot! For those who like it softer, there is a steam room on the ground floor, a Moroccan and Turkish steam rooms. There is a pool where you can cool down, fonts and barrels for pouring cold water. A bar with a variety of cold beers after the can. Of the amenities that are worth highlighting, you can rent everything you need, sterile sheets, felt disposable hats for the steam room, rubber flip-flops that have been sterilized. Everything is individually packaged. There are also massage services, manicures and pedicures. We went for a massage as a TOP 10 out of 10 service.
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Сергей Т.
Level 11 Local Expert
October 6
Very... I would like the interior to be updated...added a national decoration... Music was played in the background... As an example, the Alekseev baths in Podolsk.. a jet pump, a massage pump, was installed in the pool, following the example of a Charcot shower. There is no font with hot water.After the steam room, there is no place to rest, the problem is generally good...But the nuances make the place
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Ara S
Level 10 Local Expert
September 30
A great bathhouse. The best in Almaty. A majestic building in which the spirit of Soviet history lives with modern notes. After all, in those days they did everything for people.
Bathhouse number 1 in Almaty, built by Dinmukhamed Akhmedovich Kunaev in 1982. The legendary Arasan, I first got there at the age of 6 with my father. Since then, I have been to many baths, but Arasan has retained its 1st place :
- powerful Russian steam rooms (2 pcs for 2 floors)
- Finnish sauna (perfectly expels water)
- large territory, a huge complex of rooms, which is why you do not feel that there are a lot of people, spacious.
- the pool is ventilated by a large high room, it's nice to cool down there, the air is cool there.
- lower complex with heated stones (sufa) +35, +45, +55 C. There you can warm up your kidneys, back, and muscles.
- hammams 3 pieces !!!!
The sauna is located in the center, convenient to get to, open until 23.20, friendly and pleasant staff.
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Nazarov Dmitry
Level 19 Local Expert
January 27
It's a great place. Time flies by imperceptibly. The presence of a cafe with a large selection of beer and local cuisine is a big plus). The presence of different types of baths is very impressive. I was very surprised that the Russian bathhouse is very popular.
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ERU
Level 15 Local Expert
March 25
The complex is wonderful with its set of Russian steam rooms, saunas and hammam, as well as a swimming pool and relaxation areas where you can just sleep. You can eat and drink in the restaurant. There is a special room for smokers. Sanduns in Almaty
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Дмитрий Померанец
Level 14 Local Expert
September 9
Modern sauna complex, all conditions for a comfortable visit. There is a cafe with herbal teas and an interesting menu. I recommend
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Дарья Дружбинская
Level 6 Local Expert
March 5
Great sauna! A good restaurant in the women's department. There are no queues. It's all clear. It's nice that unlimited is in effect here. You buy a bracelet for 1 hour, and inside you take an additional service so that the bracelet has more than 5 thousand tenge. Then unlimited stay is enabled
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Сергей Перов
Level 11 Local Expert
October 8
A great place to relax in Alma Ata!! There are saunas for every taste! By the way, one of the episodes of the movie "Needle" with Viktor Tsoi was filmed here) I recommend
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Татьяна Ли
Level 11 Local Expert
January 9
One of the oldest establishments of this service.
They regularly carry out repairs, renovation of furniture, accessories, and expand the list of services provided.
Several steam rooms of different profiles, everyone will find the right temperature and humidity.
You can come in the morning and go out in the evening, having received a full range of services, they will clean, as they say, from the top of your head to the tips of your toes: just pay. Moreover, by paying for an hour of stay and buying a service from 5000 tenge (if it has not changed) unlimited access is available for the duration of your stay.
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Андрей Маслов
Level 7 Local Expert
April 8
A historical place, a great place. Great surroundings. Russian bath - 2 steam rooms, as well as a sauna and hammam. The steam is great, clean. The only thing I didn't like was that the food was smoking, and one drunk character was sleeping there. Yes, there are also private rooms. Parking is small.
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Алёна Иноземцева
Level 6 Local Expert
April 24
My favorite sauna in Almaty. A large, hot three-level steam room. The steam is clean, fresh, and this is being monitored. There is a steam room. Not everyone can stand it)) a large round swimming pool. Excellent peeling, massage, clever craftsmen. The hammam is not very good, there are foreign smells. Excellent cuisine.
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Полина Муратова
Level 6 Local Expert
December 18, 2023
A very cool place to relax with any company or for the whole family... A restaurant, a fitness room and several types of baths. Various range of services: massage, steam and peeling... I advise you to definitely visit...
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Илья Михальчук
Level 10 Local Expert
November 11
The palace of the couple appeared in the union and survived without any special deformities after repairs. The place is not distinguished by sophistication, but you don't expect it here. Baths for people of unexpectedly large scale. There are bessain, Russian baths, hamams. The large wing of the eastern branch.
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Сауле Кенжебулатова
Level 6 Local Expert
June 26
You can write a lot of good things about this place, you need to visit it at least once with someone who comes here all the time and is well-versed in all services. It is impossible not to love Arasan, personally, no private bath can replace Arasan!
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Андрей Иванов
Level 8 Local Expert
January 8
A luxurious place, very spacious and good steam rooms. There are all the necessary additional services, although the price is "strong". In general, I recommend it, so far these are the best baths that I have been to Almaty.
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Castledream
Level 7 Local Expert
August 8
A great place for a weekly vacation. We have been going for many years and will continue to come. Tip: come on weekdays, before lunch.
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larisa p.
Level 5 Local Expert
August 12
Wonderful sauna, relaxation and relaxation!
I took a foot massage, the masseuse Clara did the massage. Great hands!!! Thank her very much!
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Макe Janzakov
Level 20 Local Expert
July 14
I haven't been for a long time, I visited and I really liked it. The guests liked it. There are different steam rooms to choose from. The pool is very large. The restaurant is expensive
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igorgurianov
Level 11 Local Expert
January 9
Three floors of different baths ( 2 saunas , 2 Russian steam rooms, Moroccan and Turkish steam rooms). There is a large swimming pool, massage cleaners and a large restaurant. Everything you need can be bought inside. It's a pity the price has increased very much over the past few years
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Ruslan Sergeyev
Level 8 Local Expert
October 25
It was cool early and it's good now, but the only thing was to stink of dampness, and so the bathhouse is super massage, the kebabs are awesome
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Амангельды Буркутбаев
Level 5 Local Expert
February 24
The sauna is just super! Thank you very much to the staff and the service staff for their clear attention and respect for their customers. We liked everything, thank you very much!!! We wish you good luck and success in your work!!!!