Arbuz. kz
11 reviews
October 20, 2024
The first order in this store.
Of the entire order, I was dissatisfied with 2 positions. These are garlic arrows that look like they've been lying for a very long time, all wrinkled and the color looks like mold is starting to appear.
And the gourmet noodles, which came without identification marks: there was no name, no composition, no date of manufacture and expiration date.
I was satisfied with all the other 25 positions
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January 26
The Service in Almaty IS TERRIBLE. Half of the order was not delivered!!!!!! And they took the payment for the full order!!!!!!!! They say you bought it for charity. And the fact that this is a charity for the benefit of it is not clear who, maybe an employee of the Watermelon Farm itself. not specified. The money was withdrawn from the freedom card. and they return it as to a card of any other bank. The Freedom ecosystem is just a fiction!! Don't believe the ads!!!!
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January 21
Support is constantly ignoring you.
If, for example, an order is late, they can read it the next day and stupidly ignore it. As for the refund, if you hit it every day, they may respond once a week requesting your data, and at one point they will simply stop responding, and it will not come to a refund. In short, if you have any problems, none of them will solve it.
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March 1
I have been using the service for more than 3 years, but recently the quality has dropped, couriers call and say that they have nowhere to park and it is difficult for them to carry the order, this is very strange for me, cars are not allowed into the territory of the residential complex, but there is an entrance nearby, for some reason other delivery are able to deliver the order
I do not recommend anyone else to use this service.
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August 1, 2024
Orders are canceled unilaterally without approval and notification, although push notifications are enabled, money is debited from the card and then returned, but when you see them, the scheduled delivery time will have already passed.
Yesterday I ordered delivery at 20.00-21.00 pm - canceled - I am writing a message to the call center, they replied that they could not cope with the delivery, and apparently their cardholders are in priority. OK. Thanks.
Today I ordered the delivery again from 10.00-11.00, it was canceled again, I call the call center again, the answer is that apple pay did not write off, it's her own fault, the client is a fool himself.
I do not advise you to work or order. They will cancel you and your orders, and you will find out about it after it is too late. A completely unreliable service.
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1
September 1, 2023
Wide range, fast delivery, cool app. Couriers are worth special attention: super polite, neat
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May 24, 2023
I used to go there often. Then I began to notice that wholesale prices are more expensive than retail in stores. + the service has become worse.
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1
December 26, 2023
Hello! Not all the ordered goods were delivered, the avocado was not brought, although the money was withdrawn
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October 15, 2023
a good store for you
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September 29, 2023
I advise everyone!
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1
October 18, 2023
Everything is normal
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1