A disgusting company. I would not advise anyone to contact them. As they say, we got it, so we got it. We made an order for the wardrobe at the end of May. The measurer arrived on June 7, when asked when to wait for the cabinet, because it was written in the contract "delivery within 45 working days after 100% payment", he replied: "Do not pay attention to this, we will install it within 2-3 weeks, the cabinet can generally be rented in installments." 2-3 weeks have passed - not a word from the company. We started calling ourselves and found out that our closet hadn't even started to be made yet because we hadn't made a 100% payment. We immediately paid the full cost, since this is the case, but damn, each of the employees says different information about this. And then it started... it's just impossible to get through to them, as if on purpose, so that they wouldn't fool their heads, and they were constantly fed breakfast. They were supposed to bring it first on July 28, then they started talking on August 5-9. After numerous disputes and frayed nerves, the cabinet was still brought on August 15 and promised to be assembled on August 16-19. But the catch is that they brought it without one detail, which we informed them about. Now they have stretched out the manufacture of the missing part for another week, because they completely forgot about it. They constantly called them and asked when this detail would be delivered, but they never know anything and promise to call back in 20 minutes, but, of course, they do not call back. Further, they said that they had too many orders and there were no collectors available, in fact, this was not the case. As a result, it was only a week later that they were able to specifically say the date of the cabinet collection, and then only after we said that we would find other collectors and we would not need their services.
And only after 3 months the closet turned out to be with us))))
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4
Show business's response
Татьяна Князева
Level 3 Local Expert
October 16
The Aria company.Bel is just terrible!!! We ordered a wardrobe on 28.07, made an advance payment of 70%, the result was delivered to us on 16.10. According to the configuration, a separate story, the cabinet lid is 40 cm shorter than stated by the measurer and 10 cm lower than the cabinet should be.But that's not all!!!They didn't put the closet doors down!!! It's like everything! I'm just shocked, it's necessary to immediately take away the license from such organizations
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1
Ирина Уводова
Level 2 Local Expert
October 8
Thank you so much for the closet, we did it quickly, and most importantly, what I wanted. Special thanks to designer Valera and Anastasia's manager. Prosperity to the company and more satisfied customers.