Hello! I want to leave my feedback as the father of the Child I brought to this clinic to heal the tooth. On the first trip, of course, everything seemed to be fine, we talked with our daughter, had a conversation all the time during the treatment, at some point my daughter became afraid of the devices that the dentist uses, they tried to calm her down calmly at first, then they started to get nervous and put pressure on the child, which made the child even more afraid and we they couldn't put a normal seal, they put only a temporary one, and when the daughter started crying and didn't calm down, the doctor started behaving incorrectly, considering that this is a child who is 4 years old, saying several times that everything, she won't work like that, that's it, we're finishing, and it's all natural not to in a child-friendly tone.
We arrived for the second time, and the child was scared from the start, because the last time she left with fear, and instead of going out, talking to the child, making contact, and arranging things, the doctor sits and just waits for us to calm down and come in. I understand that my child is not perfect, she is a vulnerable girl, but here it is as if they are waiting for perfect children who will unconditionally obey, sit, and endure. You can be patient and obey if there is an established and friendly atmosphere between the doctor and the child, but this was not the case here. And the administrator, instead of improving the situation, on the contrary tells the child that there is no time to sit and calm down, another patient will come soon. Of course, this is understandable from the point of view of work processes, but how do you help the situation? To force the child to speed up and come to his senses, because others will come and we won't be in time with her? Very professional. Maybe professionally competent specialists work here, but they don't know how to work with children here. And if they can, they don't really want to.
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Robin Vanloot
Level 2 Local Expert
March 6
If you have a minor dental problem and decide to come here, the risk of getting worse is very high.
Having a sensitive tooth to cold and heat, I decided to visit this place.
In total, I was there three times: I experienced pain during the procedures, and as a result, in addition to the sensitivity of the tooth to hot and cold, the problem was never solved — now my tooth hurts when I eat.
The dentists here force you to come many times, worsen your problems, communicate poorly... a place best avoided! I'll never come here again.
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Mari Ru
Level 6 Local Expert
December 4, 2024
The prices are too high. A consultation with a therapist is 30 rubles, when in clinics with a higher rating and a good reputation it is 15-16.
Which immediately turned away: they are not going to give a guarantee for treatment. I'm sure it was on purpose. It was only in this clinic that I heard that in my case, "no one will give a guarantee," yeah. In others, they give. We read the reviews below and regretted that we had not done this earlier.
They were forced to wait for an appointment, none of the patients were there, and the doctor called to him only after 10 minutes of the appointed time.
The interior and atmosphere are not like an expensive clinic.
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Александра Коржикова
Level 2 Local Expert
March 31
I would like to express my gratitude to the entire team for their professionalism!!! Wonderful dentistry!!! The whole family has been visiting only this dentist for several years and always wants to come back again!!
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Анна Малина
Level 2 Local Expert
April 18
I sincerely recommend this dentistry. We have been receiving treatment there for a long time and with the whole family. Children are happy to visit the doctor, there is no fear. I had a complicated tooth cured without pain or consequences. Thank you so much for your skill. We trust only you.
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Галина Славникова
Level 12 Local Expert
October 3, 2024
I brought a child here for tooth extraction. The doctor spoke to his son in such a way that the child did not even feel the removal process. After the reception, the son said that he was ready to return here if necessary. Thank you for the sensitivity, attentiveness and calmness of my child!
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Надежда Кучибинская
Level 2 Local Expert
August 29, 2024
I would like to express my gratitude to the Art-dent clinic for the excellent work, friendly staff, professionalism. It feels like you're in good hands. Now only in Art-Dent!!!
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Мария Тишевич
Level 8 Local Expert
September 13, 2024
We recorded a 4.5-year-old child - we wasted our time. They came, the child was scared and did not even sit down on the chair. They refused to record for a new date, explaining that there was no contact with the child, but it will not happen if the doctor himself is wearing a mask and does not interact with the child in any way.
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533293 Кохнович
Level 4 Local Expert
September 30, 2024
wonderful doctors, professionals in their field! I recommend it!
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Алина П.
Level 2 Local Expert
March 14, 2023
Excellent dentistry, Dr. Irina Alexandrovna is the best specialist I have ever been treated by, I have never met such an attentive approach to a patient. Thanks a lot
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Сергей Маслов
Level 4 Local Expert
February 22, 2023
Excellent dentistry, courteous staff, good equipment, tools and medicines, prices are the same as everywhere else. There were no complaints about the quality of the work.
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Галина Ермакова
Level 9 Local Expert
July 20, 2024
There are no air conditioners, the stuffiness is terrible, it is dark at the reception, two chairs((
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Anonymous review
December 15, 2022
Excellent service and quality! Thanks to Luisa Gennadievna for the high-quality treatment!
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Кристина Людчик
Level 10 Local Expert
September 19, 2023
It was hard to find .
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Павел Ш.
Level 8 Local Expert
July 14, 2021
Excellent dentistry! Professionals in their field!