The choice is large, the prices are pleasant, but the service leaves much to be desired.
There are a lot of clients, so consultants do not have time to devote quality time to everyone: everything is very fast, as if on the run.
As a result, the pillow was picked up incorrectly for me, they didn't even measure the shoulder width, they just said "this is your size".
They sniffed the most expensive cover, later it turned out that there are three more alternatives for my pillow, which I was not even told about.
I highly recommend the salon in the Globo shopping center, where I went the next day to exchange pillows. Consultant Anna told me about all possible alternatives for my request and spent a lot of time with me when choosing.
I am satisfied with the quality of the products
See original · Русский
1
Show business's response
Наталья
Level 3 Local Expert
November 26
A great salon with first-class managers. This is not the first time I have turned to them, they will always help with choosing exactly what you need. I have never regretted it and I will contact you again.
The pillow was picked up for 10 out of 10, I sleep for six months, not a single complaint about the quality either from me or from my relatives, who also bought pillows. I'll come for the mattress soon :)
See original · Русский
Show business's response
kseniya i.
Level 3 Local Expert
October 20, 2023
Excellent salon with a wide range of products. But, the most important thing in choosing is of course the help of specialists. Ekaterina is the first specialist of Ascona, who clearly, with knowledge and understanding helped to decide on the choice of a sofa. Accompanied both at the time of payment by installments and delivery. It's nice that he takes responsibility for meeting the deadlines of the order. A great gift in addition to the order). Important: the first branch where they did not convince urgently to faintly make a purchase in the light of "shares" and really helped with installments.
See original · Русский
1
Show business's response
Svetlana Miller
Level 2 Local Expert
October 24
I recently bought a sofa and would like to highlight the exceptional help of a Venus specialist from Ascona. Venus helped me choose a sofa, Quickly placed an order, and constantly informed me about my order. It was a pleasure to deal with such an attentive specialist. We recommend contacting Venus to anyone who is looking for not only high-quality goods, but also high-quality service!
See original · Русский
Show business's response
Анастасия Шелемова
Level 3 Local Expert
July 28
Dear Julianna, My husband and I have been contacting you 4 times for purchases of Ascona goods!) ❤️☺️
I would like to express my sincere gratitude for your professionalism and attention to customers. Your patience and willingness to help made the purchase process pleasant and comfortable. I really appreciate your help and advice, which helped me choose exactly what I need.
Thank you for the excellent service! I wish you success in your work and all the best!
Sincerely yours, Anastasia
See original · Русский
Тамара Кушанова
Level 2 Local Expert
May 10
I came to buy an anatomical pillow for my friend's birthday. The manager, Julia, selected the ideal option based on my request and the best in terms of price = quality. It has been more than two months, my friend is happy and thanks me at every meeting for a comfortable sleep. But this, of course, is not my merit, but a specialist who, without even seeing the person, made the best selection for clarifying questions. Thank you, Julia! I will definitely come back to you in the near future, at least for a pillow for my son and a waterproof sewn mattress cover.
See original · Русский
1
Сергей К.
Level 2 Local Expert
February 25
We were in different salons of Ascona, but the manager Julia, from the salon Dana, they say, advised us very competently, told us about all the nuances when choosing a bed and mattress. We did not expect that a girl could understand all the details so well. They did not choose a simple bed, but with massage functions and adjustable lifting of the head and legs. These beds are not just a board for sleeping, but an opportunity to relax before going to bed, when your legs are lifted up, and you feel like in space! Also, when watching TV and working with a book or reading a book, you can comfortably lie down and relax. During further communication in Viber, Julia described all the details. I did not expect such a detailed explanation, which took several pages of correspondence. In a word, a PROFESSIONAL!
See original · Русский
1
Виктор Гришанович
Level 3 Local Expert
June 28
Let's write a small review here. We bought a Grether&Wells Heaven Prestige mattress in October 2022. The mattress is not cheap, they gave about $ 1,000, gave a "30-year warranty" and with the words that the load is 180 kg per bed and you will never sell it (my weight is 102 kg), we left the store satisfied. A YEAR has passed and what do you think, the mattress, of course, failed on my part. I wrote a complaint, the guys came, measured it and said that the mattress should be "sagged" by more than 3 cm and then we will replace the mattress. Here's a $1,000 mattress that will last no more than a year with your weight of 100 kg. Sleeping on it is no longer comfortable, my back hurts in the morning. It is better to buy less expensive mattresses and change them once a year, the effect will be much better.
See original · Русский
Kirill
Level 4 Local Expert
March 30
I was at the store in Dana Mall yesterday (03/29/2024). I would like to express my deep gratitude to the consultant Yulia.
I explained and showed everything in detail, helped with the choice, and took the most time. Top-level service, thanks a lot!
P.S: I bought a mattress :)
See original · Русский
1
сергей иванов
Level 17 Local Expert
August 31, 2023
I liked the salon. Excellent service, they even offered to try out a cool bed. I especially liked talking with a charming seller with an unusual name Venus, explained everything, told about the goods, even let me lie on the pillows to choose the right one. Thank you very much, I will try to contact you with further purchases!
See original · Русский
1
Show business's response
Виктория Богданович
Level 2 Local Expert
May 5
I recently visited your salon, I liked everything, everything is at the highest level, thank you)) special thanks to your consultant Julia, I ask you to encourage her for her work, we will visit more than once ..)) I wish you prosperity, always only worthy clients!!))💐🌺🌹🌹💐💐🌹
See original · Русский
1
Анна Тарасова
Level 3 Local Expert
September 14, 2023
Nice salon, friendly consultants. I was choosing a mattress. Consultant Ekaterina quickly helped determine the choice, suggested the availability of promotions and discounts, quickly completed the documents and explained all the nuances. Thank you.
See original · Русский
Show business's response
Кирилл Лайковский
Level 3 Local Expert
September 9, 2023
I want to leave a review about a good Askona salon, and in particular about a professional, and at the same time very wonderful girl, manager Julianna, who came up, told everything competently and spent a lot of time and effort so that I was satisfied with the choice, as a result, I realized that on the Internet this is one thing, but live with such with a professional approach like Julianna's, I chose a completely different range, many thanks to the professional manager Julianna.
See original · Русский
Show business's response
Венера Гецман
Level 3 Local Expert
February 25
I bought satin bed linen. Gorgeous quality, very pleasant to the body, we will come for the second set. The managers are polite and attentive, the salon is very cozy.
See original · Русский
1
Александра А.
Level 2 Local Expert
September 2, 2023
It took a very long time to choose a mattress and could not decide. After visiting the Ascona store, I bought a dream mattress. The seller Ekaterina, competently and clearly advised us. I picked up pillows for everything. Thank you, we sleep and rejoice! Ekaterina, thank you!
See original · Русский
Show business's response
Светлана К.
Level 3 Local Expert
September 3, 2023
The best salon with the best pillows and blankets for sleeping! We have been using pillows and blankets for years. Recently, thanks to the consultant Ekaterina, a pillow for a child was invented! We are very satisfied! Thank you for the professional advice!
See original · Русский
Show business's response
Анастасия Антохова
Level 2 Local Expert
May 4
Good afternoon. An excellent store, a huge selection of goods, the quality is at the highest level. The staff is very pleasant.
See original · Русский
1
Мария
Level 3 Local Expert
May 4
The salon is good, the assortment is large, I also want to express my gratitude to Yulia's consultant for her help in choosing an orthopedic pillow!
See original · Русский
Gleb Sosinovich
Level 2 Local Expert
November 24
I went into the store to look at the chair, an assistant came up to me and just escorted me to the exit, to put it mildly. Terrible administration
See original · Русский
Show business's response
Ника
Level 4 Local Expert
September 2, 2023
The best bed linen salon
👍🏻👍🏻👍🏻
Special thanks to Ekaterina for her attentive attitude to clients, advice, and just pleasant communication! We bought a gift for the newlyweds for the wedding and could not resist buying it for ourselves, we are very satisfied!!!!!!
See original · Русский
Show business's response
Елена Елена
Level 4 Local Expert
June 5
I needed a practical gift for a trucker. By inertia, Dana went to Askona, they say, to her beloved manager Julianna, she recommended a Beauty young pillow. It can be folded in half, rolled into a roller, in general, a compact, convenient and irreplaceable thing! I think my gift will be appreciated. Julianna, thank you for your help! Good luck in your work! All the best!
See original · Русский
Pirate .
Level 3 Local Expert
May 11
I came to the salon to get a mattress. A competent manager picked up a comfortable mattress. I am happy with the purchase. I'll come back for a pillow.
See original · Русский
Екатерина Б.
Level 2 Local Expert
September 16, 2023
I really liked the attitude and approach of the Venus consultant! We just went in to check the price, and came out with an understanding of WHAT suits us and what to pay attention to. We lay down on almost all the beds, no one hurried or imposed unnecessary things.
Thanks for the service!
See original · Русский
Show business's response
Мария Ольгомец
Level 2 Local Expert
August 31, 2023
I bought underwear for sleeping - a blouse with long sleeves. I am delighted with it, I wear it every day, it is too stylish for sleeping. It has already withstood many washes, has not stretched, has not faded. The body breathes very well in it. Even when it's hot, there is a feeling of coolness and freshness, sweat just evaporates. I am very pleased with the purchase
See original · Русский
Show business's response
Елена Бутова
Level 4 Local Expert
December 7, 2021
A great salon with the largest range of products for healthy sleep! Many thanks to the manager Elena for the competent and attentive service and assistance in the selection. We bought everything we planned for both the bedroom and the living room in one place. I recommend this particular salon to everyone. 5 points for the range and quality of service.I will definitely return to this salon for gifts for my loved ones.
See original
2
Леся Ивашко
Level 6 Local Expert
August 18, 2023
Excellent salon, managers are professionals in their field. The range is large, you can always try out pillows and mattresses before buying.
See original · Русский
2
Show business's response
Виктория Авсюк
Level 2 Local Expert
September 10, 2023
Autumn is a cool salon, we bought pillows and a mattress, we were very satisfied, the best consultant is Ekaterina))
See original · Русский
Show business's response
Сергей М.
Level 8 Local Expert
November 7
Friendly consultant Venus, on-time delivery, high-quality mattress
Cons: the delivery interval is 6 (!) hours
See original · Русский
Show business's response
Богдан Пантелеев
Level 10 Local Expert
August 23
We brought a mattress For 2000 rubles without a purchase agreement and a warranty card. Obviously, they are trying to cheat in order not to undermine the guarantee in the future. Well, at least the TTN was brought
See original · Русский
Vadim Midav
Level 3 Local Expert
February 4, 2023
There are many interesting products for healthy sleep!
INSTALLMENTS directly in the salon. You only need a passport🔥
Free massage, coffee and water!
I recommend it!
See original · Русский
Show business's response
Екатерина Булавская
Level 2 Local Expert
September 2, 2023
We bought a bed with a mattress, were satisfied, and made it quickly. We will also order a sofa
See original · Русский
Show business's response
Александр Башура
Level 10 Local Expert
January 6, 2022
The best salon of sleep products, a huge assortment, pleasant consultants, always a lot of promotions and discounts. I just love their pillows and mattresses, you sleep like on a cloud.
See original
2
Show business's response
Виталий
Level 8 Local Expert
December 10, 2021
Excellent store, friendly staff, it was especially nice to cooperate with Tamara, we have been using the products for quite some time...
See original
Show business's response
Настя Ш.
Level 2 Local Expert
December 7, 2021
Walking through the mall, I looked into Askona. Julia's manager had an excellent consultation and I couldn't leave without buying. Thanks for the very comfortable pillow☺️
See original
1
Show business's response
Vadim M.
Level 4 Local Expert
November 23, 2021
Resorting to the Dana Mall on the third floor, I was pleasantly surprised by the salon with pillows, blankets, etc.
I was especially pleased with the manager Sergey, who offered a free massage))))) in a massage space chair.... ehuuuu...That's by the way...I've been on my feet all day
Everyone should come in and experience these feelings 👍👍👍👍👍
See original
Андрей Приставка
Level 4 Local Expert
December 12, 2021
Thanks a lot to Elena Bunto. A professional, friendly employee. We ordered a GRETHER & WELLS Heaven Prestige mattress. I am very pleased!
See original
1
Show business's response
Артем и Инесса С.
Level 5 Local Expert
September 13, 2021
The store offers a fairly wide range, it is especially pleasing that there are information posters above the beds and pillows where you can get acquainted with the products.
See original
1
Анастасия Сахонова
Level 3 Local Expert
August 18, 2023
a good selection of pillows, I liked everything
See original · Русский
2
Show business's response
александр вадик
Level 2 Local Expert
December 8, 2021
Hello, I was at your salon the other day, good staff, I would like to express my gratitude to the seller Julia, she explained everything very carefully and answered all questions.
See original
Алексей Мацукин
Level 10 Local Expert
October 9, 2021
I took the bed and mattress very conveniently and quite affordable) I plan to upgrade in the near future to change the mattress and pillows, maybe I'll take away the bedside tables
See original
1
BAGIRA
Level 2 Local Expert
November 23, 2021
A beautiful, large salon. Competent managers. High-quality goods. The whole family goes to them. We are satisfied with the service.
See original
Янис Волкова
Level 3 Local Expert
December 7, 2021
Great team, they helped me choose the right pillow, put me to sleep, it was so good, I thought I wouldn't leave, they lifted my mood, thank you.
See original
1
Сергей Тихонов
Level 4 Local Expert
December 25, 2020
A chic salon, pleasant and competent consultants. We helped you choose the right pillow. I recommend it to everyone.
See original
Татьяна Селина
Level 6 Local Expert
April 15, 2021
Friendly staff who know their product and will be happy to help you choose
See original
Show business's response
Владимир Иванов
Level 10 Local Expert
August 2, 2020
Pleasant sellers, a sufficient selection of goods. I would like more discounts. )
See original
Show business's response
Дорэлектромаш Фин
Level 15 Local Expert
January 11, 2021
We bought a sofa for the child. The quality is super. A wonderful sleep is provided
See original
Show business's response
Philip J Fry
Level 10 Local Expert
June 28, 2021
Small selection, high prices, easier to search online
See original
Archie Tevidor
Level 6 Local Expert
November 9, 2019
A large selection of mattresses on the test drive. A pleasant consultant with knowledge of his business.