Astana International Airport
8959 reviews
February 22
I love Astana Airport, it's small and manageable. The national side can be a little chaotic but never as bad as Almaty. Very neat place!
2
March 22, 2024
The airport is clean, not too big, there are very few establishments. Huge disadvantage ( wifi does not work at all , even by cab you can not leave if you do not have Roaming or no local sim card or cash to buy a sim card at the airport ) . The business lounge at this airport is not worth the money .
3
2
December 1, 2024
Well organized new airport.
3
2
June 20, 2024
What’s wrong with air conditioning? It wasn’t work in +30 outdoor, not so nice for feeling comfortable in international airport
2
1
January 6
It was nice
2
March 17, 2024
I like this airport. Very clean and normal prices
2
3
August 23, 2024
slow and out of order
1
January 4
Like
1
September 26, 2024
Very good
November 20, 2024
Very good
November 6, 2024
It is ok
5
June 20, 2024
Need more massage chairs
6
January 20, 2024
New, fresh, clean, small, no crowds.
3
1
August 1, 2023
Comfortable airport with the new terminal.
3
August 19, 2024
👍Great
2
1
February 25, 2024
Nice plsce
1
February 20, 2024
Old and personal rude and impolite few services, I hope no come back there never more.
3
2
January 15, 2024
Best
December 29, 2023
Excelent
June 14, 2023
New and spacious.
6
June 14, 2023
Modern airports
July 25, 2023
The Best!
1
December 15, 2024
I recently had a chance to visit Astana International Airport, and I was very pleased with my experience. The airport turned out to be clean, spacious and well organized. The modern design and high-quality design of the space immediately catches the eye.
Special attention should be paid to the waiting area. It is very comfortable and comfortable. There are upholstered chairs, free Wi-Fi, sockets for charging gadgets, as well as cafes and shops. This is the perfect place to pass the time before departure.
I was also impressed by the cleanliness and order at the airport. The staff was very polite and attentive, always ready to help with any questions or concerns.
Separately, it is worth noting the quality of service at the airport. All processes were organized efficiently and without unnecessary delays. The passage of security and passport control was quick and without problems.
Overall, I was very pleased with my visit to Astana International Airport. This is a place where you can feel comfortable and confident before departure. I recommend it to visit!
See original · Русский
January 30
The airport surprises with its modernity and elegant design. Spacious terminals, comfortable waiting areas and clear navigation make the trip enjoyable.
The security service works quickly and efficiently, which makes the travel process more comfortable.
Cafes and shops offer a variety of services and goods, meeting the demand of even the most demanding passengers.
The support service and the airport staff are always ready to help, which ensures excellent service at all levels.
See original · Русский
February 5
The airport is quite large, it has all the necessary facilities and services. The staff is polite and attentive, always ready to help. Prices for services and shops at the airport are reasonable. However, there are some problems with navigation and information signs, sometimes it is difficult to figure out how to get to the desired terminal or boarding gate. I would also like to see more variety in shops and restaurants. Overall, the airport leaves a positive impression, but there are some points that could be improved.
See original · Русский
September 6, 2024
Excellent airport, we got from the center of Astana in 20 minutes by taxi! Everything inside is modern, clean, cozy, with the scale inherent in the capital, but at the same time, it is very compact and somehow intuitive! We were pleased with the cafe in the waiting room, the coffee was very decent and the fish in the sandwiches was fresh! In general, I really liked it, I must say that this was the first time this year! I'll be back!
See original · Русский
3
1
January 26
There are not many people, the airport is relatively large, there are places to sit and lie down on the 2nd floor, the capsule hotel is expensive, you can eat cheaply at the opposite end of the building, at the end of the airport local lines. There's a minimarket with fast food and coffee and tea. And if you go outside from the minimarket and go through the next door, there's a cafe where alcohol is served. The prices for the airport are quite reasonable.
See original · Русский
October 13, 2024
You can always eat delicious and relatively inexpensive food! Spacious, almost everything is clear!) clean restrooms. Clear and clear sound when announcing registrations and other things. The disadvantages are very expensive storage rooms. Well, they are very expensive and never flexible. I often fly in transit. And in the break between flights, I want to check in my luggage and not have a lot of rest. But alas, it's expensive and you have to carry a suitcase or something around the airport
See original · Русский
October 21, 2024
Astana International Airport, located in the heart of Kazakhstan, has become the most important transport hub connecting countries and continents. Its modern architecture is impressive, and the convenient passenger terminals provide the most comfortable conditions for travelers.
The airport was built taking into account all international standards, which allows it to accept various types of airliners and guarantee a high level of security. Highly qualified staff is ready to help at any time, providing unique service and attentive attitude to each passenger.
car rental, duty-free shops and cozy cafes create a unique atmosphere for waiting for a flight. In addition, the airport is actively developing its route network, which opens up new horizons for tourists and businesses. The terminals are equipped with high-speed Wi-Fi and recreation areas, which makes it possible to relax before a long flight.
In general, Astana International Airport is not just a transport hub, but a place where cultures meet and new beginnings take place. Each visit leaves positive memories, emphasizing the importance of this strategic facility for the country and the world as a whole.
See original · Русский
4
1
October 28, 2024
At Astana airport, I had to contact the airport staff more than once, it was very pleasant how politely and intelligibly everything was explained to me. The airport and the grounds were very clean. The waiting rooms themselves are convenient for us passengers, the aircraft waiting areas are very accessible and understandable. It's great that there are boutiques inside the waiting room, because while waiting for the plane, I could drink coffee and have a snack.. The airport parking is the largest than in other cities of Kazakhstan, convenient and clean.The terminals are also convenient for passengers, everything was clear and clean. It was very pleasant to be at the Airport before waiting for your plane. I would like to wish you prosperity and professionalism in your work.
See original · Русский
2
September 26, 2024
A nice clean airport with clear navigation inside the building. Bright modern architecture. There are business halls, duty free.
Everything is decent in the business hall too. A small but comfortable space for waiting for a flight.
There is a cafe and bistro on the third floor.
See original · Русский
October 6, 2024
A spacious airport. The toilets are clean, there is a duty free, where the Red by DUFRY card is valid. There is a very convenient exit where you can easily get into a taxi. I recommend buying a SIM card at the exit, changing some money at the exchange point and using Yandex.Taxi (it works in Kazakhstan as well as in the Russian Federation, but you have to pay in cash, my Russian card did not work). On the way back, you can have a snack in a cafe, a beer bar (3rd floor).
See original · Русский
September 26, 2024
A good big metropolitan airport. Pretty clean. There are many places to wait for flights. There is an inexpensive dining room, a small supermarket, a bookstore (expensive). For some flights, you can only check in at the self-service counters, you need a foreign card. The MIR card is not accepted anywhere.
See original · Русский
November 21, 2024
Compact airport, close to the city. By Yandex taxi to the center 400-500 rubles. The staff is attentive to their work at all stages of control, while they are very friendly. The exchange rate of rubles to tenge (we arrived at dawn, changed a little in one who worked) unexpectedly turned out to be only slightly worse than in the bank at Bayterek and much better than in Khan Shatyr. Everything is clean. Wi-Fi can be obtained in cafes, provided that you buy at least something from them.
See original · Русский
January 24
Wow, Shymkent Airport! It's not just a hub, it's a gateway to an exciting world of adventure and tradition. As soon as I entered the terminal, I was immediately surrounded by an atmosphere of hospitality and local flavor.
The interior of the airport impresses with its bright colors and stylish design, combining elements of Kazakh culture and modern architecture. Spacious halls, comfortable waiting areas and impeccable cleanliness create comfortable conditions for passengers.
The airport staff deserves special praise. Polite and helpful staff are doing everything possible to make your flight as smooth as possible. I especially remember their attention to detail and caring for passengers.
Waiting for a flight becomes a pleasant pastime thanks to a variety of shops and restaurants offering local and international cuisine. The aroma of freshly brewed coffee and traditional dishes immediately lifts the mood.
The high level of service and modern technologies make the registration and security control process fast and efficient. Wi-Fi throughout the airport works perfectly, which allows you to stay connected and not waste time.
See original · Русский
February 14
Easy navigation around the airport, there are signs everywhere. Lots of escalators. The restrooms are clean and odorless. There are enough catering outlets to find something of your own. Duty free is not bad either, there are a lot of local products. I collected sweets for all my relatives.
And the most convenient thing is that there are chairs in the waiting room and you can lie on them. They are literally for sleeping. In general, the airport is excellent.
See original · Русский
November 14, 2024
Astana Airport is divided into two separate buildings connected to each other. This is an international airport and local airlines. The airport is relatively small, but modern and quite comfortable. There is ample Parking nearby, there is a closed parking lot to park the car during the trip. The airport is located near the city, 15 minutes by taxi to the Expo, half an hour to the center. When the construction of the LRT is completed, it will be possible to get to the city by train.
See original · Русский
October 27, 2024
Clean, tidy, friendly staff. But, there are two BUT: 1) free access to the airport, inspection ONLY on the second floor, in front of the waiting area (they threw out a tourist folding blunt knife- 4 cm and an aluminum fork- well, God help them, although I arrived with the same set). But ANYONE can enter the airport building with ANY bag. About security and ter. The acts here obviously didn't hear anything.
2) boarding the plane directly. It's a complete madhouse. Imagine: there are a lot of people, two flights: one at 21-00, the other at 21-05, respectively, two exits located at a distance of 10 meters from each other (once again- there are a lot of people), two buses come up and pick up some passengers (where the bus goes and whether it is on the same flight, it is not clear), running employees with square with eyes that don't understand themselves who to put where. So ONE bus ran back and forth until it transported everyone, well, as you know, the flight for 21-05, began to prepare for takeoff at 22 o'clock. And so that you understand, the people from the first bus humbly waited an hour for the rest of the party of people. In short, the organization is at the "highest" level. To say that I'm in shock is to say nothing. 🤷
See original · Русский
1
December 12, 2024
The airport in Astana is small. It is similar in content to a provincial airport in Russia. Everything is clean, cozy and at a minimum. There is an inexpensive cafe with delicious food on the second floor. The waiting room is small, but there is no crowd. Among the disadvantages, there is no Wi-fi distribution and there are no charging places for phones.
See original · Русский
September 24, 2024
The airport was pleasantly surprised. Covered, warm Parking for cars - 35,000 tenge came out for 11 days, payments in various ways at terminals, we paid in cash (we need any Kazakh number for delivery). There is an exit from the parking lot directly to the terminal.
The international terminal is spacious, cozy and comfortable.
I was pleased with the business room - the restaurant's soft interior with comfortable armchairs / sofas / tables. Dimmed lights. There are two children's corners. Not typical dishes for a business lounge, there are 3 types of beer and wine.
See original · Русский
September 23, 2024
A very good airport!
Everything is clean and cozy inside.
There is a place where you can eat and drink tea or coffee.
The toilets are clean.
It's average in size, if there are a lot of people, it's cramped.
In a word, I recommend it to everyone!!!
See original · Русский
3
October 28, 2024
The convenient location can be reached by public transport or taxi. Yandex taxi to help. There is a dining room, an inexpensive store where you can buy coffee and pastries, luggage storage, but what is not there is a hotel on the territory of the airport (a capsule hotel does not always have places). Sometimes there are 12 or more hours between flights and the flights are long.
See original · Русский
3
September 16, 2024
Everything is very convenient! It's great that the second terminal has a shop at reasonable prices.
Special thanks to the employee of the AirAstana company, who herself offered a place at the emergency exit on the plane! I do not know the name, but I am sure that all the employees of this airline are so responsive!
See original · Русский
4
February 26
Clean, spacious, nice, free. There are comfortable chairs in the waiting room where you can relax, wait for the flight to board, and on the second floor there is a sooo wonderful cafe where I ate. And even a very decent Dutch fry.
I recommend flying
See original · Русский
January 10
I was surprised by Astana airport, firstly, there is no pandemonium, the check-in counters are conveniently located, the cafes are cozy, the prices are acceptable, especially the Zhibek shoot canteen, a large assortment, delicious pastries and drinks, normal prices
See original · Русский
December 20, 2024
A modern, stylish, comfortable air harbor.
When you enter the airport, there are no frames for screening, security guards for baggage screening, and that's very nice.
You come to visit, they trust you, they place their hospitality at your disposal.
If you arrived by car, there is no reason to worry. There are steam rooms for every taste)). Hidden, open, paid, free.
Personally, I put my Prado in free parking for 12 days. He took it safely.
Airport 👍👍👍 and flight prices are much lower than from Russian airports
See original · Русский
3
December 16, 2024
It is quite a comfortable airport.
It is not always clear what the announcer is announcing, especially on the second floor. As it is, everything is fine.
It was "normal" until 12/13/2024.
Upon arrival at the airport in the morning from another city, I found out that the flight to Ekb was postponed from 12.50 to 16.05.
After a long wait, after checking in, I went to the waiting room. The plane landed in Astana (I tracked it in the app and saw it through the window).
Half an hour later, I noticed that my flight had simply disappeared from the information board. During this time, there was one announcement in the hall, in which it was impossible to make out a single word.
I asked the staff in the inspection area (there are no others in the hall) what happened to the flight and why it disappeared from the scoreboard, and received the answer: "If it is not on the scoreboard, it flew away." I.e. the plane for which I bought a ticket in a month, which was postponed first for two days, then for four more An hour, just flew away 🤷♂️
By persuasion, I got one of the employees to try to find out what was going on...
it turned out that boarding had begun.
I have three questions.
Is it possible to teach a person to announce in a way that is understood by the passengers for whom he does it?
Is it possible to teach employees to treat their duties professionally?
And this is definitely an international airport?
See original · Русский
4
1
September 18, 2024
A cozy airport, courteous staff, sparsely populated, I always pass all inspections and controls quickly. You can arrive at the airport and leave from morning to evening by a comfortable and fast bus. The stop is next to the exit.
See original · Русский
September 8, 2024
A good airport, not very far from the city, the room is clean and tidy. The airport staff is polite and friendly👌💯
But on the last trip, due to the fact that I had to arrive at the airport early, it was obvious that in the terminal for international flights, there are only chairs where I had to sit for several hours, there are no comfortable and comfortable chairs, etc. Also, there is only one hotel on the territory of the airport, (not counting capsule ones) where all places are booked 2-3 months in advance.
See original · Русский
December 7, 2024
A good airport, it is clear where to go, many places to sit, charge your phone, a supermarket with average prices in the city, pastries, and warm-up dishes, on the second floor there is a dining room with good prices and delicious food. Buses go to the city very often, the only drawback is that you cannot pay in cash on buses.
See original · Русский