We have been there with my family twice already, a good place! As an annual tradition.
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Алексей Т.
Level 18 Local Expert
November 4, 2023
The best hotel in the city, great rooms.Nice Spa and restaurant
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Tatyana P.
Level 5 Local Expert
August 24, 2021
everything in the room is in excellent condition, a baby cot was brought on request, you can even choose to fill pillows for free, there is a spa area, for a fee you can order breakfast at the restaurant adjacent to the hotel, the breakfasts are good and large portions
The disadvantages are the lack of a brush and toothpaste
But overall I was satisfied
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Кирилл Бакановский
Level 9 Local Expert
January 7
Everything is beautiful.But it's expensive
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Алина Русанова
Level 5 Local Expert
January 30, 2023
Beautiful hotel, nice staff, clean rooms, but not too big. It was a pleasure to come to Mogilev.
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Александр Сотник
Level 7 Local Expert
January 23
The spa is the best in the city.
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Art
Level 8 Local Expert
January 23
The best shopping center in Mogilev!!
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Кирилл С.
Level 4 Local Expert
January 24, 2024
A great quiet and comfortable hotel in a convenient location
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oliveto oliveto
Level 17 Local Expert
September 10, 2023
Nice hotel, clean. Breakfasts are weak. Parking is available separately
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Ильнур Зайнуллин
Level 10 Local Expert
November 15, 2022
A modern hotel. The hotel has a SPA with a sauna complex. A great restaurant. Food for every taste. Respectful staff.
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елена г.
Level 3 Local Expert
November 28, 2023
The hotel is very cozy..clean..a place you want to return to
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Полина Котова
Level 3 Local Expert
October 31, 2021
We rested here with friends at the spa, wonderful rest and service
The only thing that prevented the children from relaxing in the pool, and I had to quickly pack up and go to the room so as not to spoil the atmosphere.
But the staff noticed it right away and asked if the children in the pool had interfered with us... I hope they somehow solved this point)
In general, everything is great!
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Дмитрий Ефимов
Level 10 Local Expert
September 1, 2022
The service is at a high level. The staff is well-trained. Clear. The breakfast is delicious, the coffee is wonderful. I recommend.
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Димасик
Level 12 Local Expert
August 10, 2024
Everything is clean, the staff is polite..
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Anna Timoshenko
Level 6 Local Expert
October 13, 2021
We stayed at this hotel on September 11-12 in a large group, booked (including parking) in advance through the manager Galina. Because there were really a lot of us, we were sent a commercial offer with a 20% discount. Looking ahead, I will say that it is not known where this discount was, because booking displays the same price to me with a level 2 janius. The day before arrival, Galina announces that parking is paid for hotel guests (20 rubles a day), after a few hours an incredible thing happens - parking will cost 10. OK, there's nowhere to go, you can't change the hotel for 10 rubles.
We had an Executive number. 2 adults and a child. 237 rubles upon check-in. As a result, there is no third set of towels in the room, no bed linen for an extra bed. A call to the reception, the answer is: and we have it for a fee. What? And what did we just pay for? Isn't it for three people? As a result, "there" went to find out and brought all the missing things. The maid broke into the room with towels as if she were at home, and then also into the bathroom, in which at least I hadn't had time to undress yet. Despite the fact that she was stopped.
The room was located across the wall from the meeting room or something like that, and at 11 p.m. and later, wild drunken screams and laughter could be heard from there.
In the morning at breakfast (which is also paid separately and does not cost that money AT ALL. You will eat half of Mogilev for these 10 dollars) some kind of shadow flies up to me, either a waiter or an administrator, and informs me that please come to the reception. I go up and find out what turns out to be because the child is 10 years old, not 8, you need to pay another 55 rubles. Although no age was indicated at all when booking. And where did you look when you checked in? The receptionist held all three passports in her hands. All this is starting to get pretty annoying, we pay extra. Although, you must agree, the joint here is a hotel, not a guest. They would have shown me what they hadn't seen a week after the eviction.
When evicting the administrator, I indicate all their shortcomings. They promised that they would definitely give everything to Galina's manager and she would contact them.
We follow the car to the parking lot. But the system won't let us out. Because it's a surprise! We have another 30 rubles in arrears at the hotel! At this time, a traffic jam of not the most adequate residents of Mogilev is lining up behind our car. Somehow we drive off to the side and try to deal with the hotel on the phone in the booth with the guard. As a result, we are leaving. Several of our cars are parked at the entrance to the hotel to load luggage, strollers, and children, and suddenly a guard flies out, threatens the head of security and demands that the cars be removed. While I, together with a person from our group, explain to the hotel employee why the hotel has an entrance, my husband writes a complaint to the complaint book.
A month has passed, and no one has responded to the complaint. Neither Galina nor anyone else called.
Plus, there were a lot of questions from others in our group, to which no one responded in the same way. As a result, I will not go to this hotel anymore and will not recommend it to anyone. It is clear that the money was invested, but they forgot to train the staff.
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Ivan Akulenka
Level 4 Local Expert
April 25, 2023
It was cool, we took the night, then bought more to have time to see everything. The SPA at the hotel is super simple. We recommend it
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Алеся Л.
Level 2 Local Expert
May 12, 2022
A wonderful hotel to stay in, I really liked everything. Everything is clean, tidy, very helpful staff. A place where you want to return
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Дмитрий Крей
Level 26 Local Expert
January 14, 2023
Excellent hotel, there is a swimming pool, next to the shopping center with a food court. The rooms are comfortable and beautiful!
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Катя Ледник
Level 7 Local Expert
April 17, 2024
Everything is on the same level As the rooms and the service. It's not the first time we've come (everything is OK)
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Инна Лукотенко
Level 5 Local Expert
April 29, 2023
The staff is friendly
The rooms are spacious
The spa area is super, 5 hours flew by and did not notice
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Олег
Level 11 Local Expert
August 11, 2023
A super hotel! I did not expect such a high level in Mogilev! Centrally located, excellent staff, delicious food. Excellent repair
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Mr. Jobs
Level 7 Local Expert
January 20, 2024
The price and quality do not match! We rented a two-room room on the 9th floor. It cost 420 rubles/ day. Wi-Fi worked only in the toilet, there was one division in the room, the hygienic shower did not work, there was no ventilation (windows do not open), and ventilation could not cope. I do not recommend it
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Людмила Б.
Level 3 Local Expert
November 5, 2022
Good afternoon! Shock! We haven't checked in yet, but the impression is already ruined. We travel a lot, we encounter this for the first time(
We've been queuing for check-in for an hour now. It is hosted by one administrator, when asked to add an employee, the answer is "I am alone ..." In general, no one has taken any measures to somehow speed up the process of checking in guests. Well, this is unacceptable for a hotel of this level!
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IULIIA N.
Level 6 Local Expert
October 14, 2023
Great hotel, I liked everything. There is even a pillow menu in the room 👍
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Igor Provotorov
Level 5 Local Expert
July 27, 2021
This is a great hotel. We rested in the room for the newlyweds. I liked everything very much. The staff is very friendly and courteous, I definitely recommend it. I will especially mention breakfast. Everything was sooooo delicious.
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Анна Голикова
Level 9 Local Expert
November 5, 2021
Everything is fine, except for one thing: the 2nd and 3rd floors are closed until 10.00, although the shopping center is open from 9.00, I take my daughter to classes next to 9.00 and would like to wait for her in the foot court area with a cup of coffee from 9.00, or at least without, but not on the 1st the floor. Please ask the administration to open at least access to the upper floors from 9.00, and not from 10.00, not only I am waiting for the opening, but also other people who are blown up at 10.00 sharp and go upstairs!
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Аркаша
Level 5 Local Expert
June 17, 2023
A good shopping center in the city center, but only one place to eat))
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Леди Ди
Level 3 Local Expert
May 24, 2022
We had a family vacation. Excellent service, the administrator at the reception advised on all issues. The room is clean and cozy. I want to come back again and again))
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Маша Б.
Level 5 Local Expert
May 31, 2022
A very decent hotel! Nice, clean and pleasant staff. Impressions of the hotel for 10/10 , from Mogilev for 3/10 . Think for yourself))
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Павел Проскурин
Level 9 Local Expert
May 7, 2023
Nice hotel. But, the fact that it is not possible to have fresh air in the room, this, for me personally, turned out to be quite a big disadvantage.
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Татьяна Харченко
Level 10 Local Expert
July 31, 2024
Cozy rooms and a wonderful spa!
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Станислав Тарасенок
Level 7 Local Expert
September 29, 2023
The service is at the highest level, I liked everything, the spa is awesome)
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Катрин Атаман
Level 9 Local Expert
January 31, 2023
Everything is fine, the rooms are nice, clean, the food is varied. Convenient location
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Александр К.
Level 14 Local Expert
October 7, 2023
A new hotel. Excellent interior! Rooms with panoramic windows.
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Сергей Клындюк
Level 3 Local Expert
February 4
Friendly staff
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Екатерина
Level 5 Local Expert
May 14, 2024
Great hotel. We will definitely come back again!
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Эмиль Шакиров
Level 9 Local Expert
April 17, 2024
Everything is fine, but the rain shower is not serviced
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Алина Колбасова
Level 3 Local Expert
August 7, 2023
Everything is at a high level. Nice, clean, polite staff.
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Аня К.
Level 9 Local Expert
November 20, 2023
I liked the hotel. the room was taken as standard, for an unlimited aquazone. but everything is there for living. Because it was a birthday, they brought a compliment from the hotel.
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СЕРГЕЙ Габриелянц
Level 5 Local Expert
November 21, 2023
Nice hotel vacationed with my wife. everything is on the level. I recommend
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Кэт К.
Level 8 Local Expert
October 5, 2021
If it were possible to put 10 out of 10, I would love to do it. A great place to relax in all respects, courteous staff, clean and cozy rooms, a wonderful restaurant at the hotel. I will definitely come more than once👍
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Галина И.
Level 2 Local Expert
December 15, 2022
We are just delighted with the service, the service, the decoration of the rooms. The food is wonderful. Thank you very much.
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Андрей Махонь
Level 5 Local Expert
November 14, 2022
Great hotel! We rested 2 times.We'll come here again. There are a lot of people at the spa on weekends, so try to come on weekdays.
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Smith
Level 4 Local Expert
December 16, 2023
It's beautiful and delicious. The interior is clean, new and solid.
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Марк Л.
Level 7 Local Expert
May 14, 2024
It's noisy and the guards can't find the lost thing, they refused to view the cameras
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Николай Леонов
Level 3 Local Expert
February 25, 2023
It's very bad.
They tried to move into an unmade room.
Without reminders, the cleaning was not done for the next two days.
They were unable to arrange a transfer to the airport.
The windows do not open in the rooms and it is noticeably stuffy.
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Зузана Махмуд
Level 6 Local Expert
February 6, 2023
The rooms are comfortable, clean, and the sound insulation is good. The spa area is not large. There are not enough sun beds.
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Дмитрий
Level 5 Local Expert
February 8, 2024
Rooms ... chic, spa... brilliance, in general... Beauty!!!