Repair sevices:a/c recharging and repair, exhaust system repair, repair of brake system, engine repairs, full car sevice, oil changes, installation of parking sensors, running gear repair, starter motor repairs, computer car diagnostics, car electrician repair, nozzle cleaning, fuel injector cleaning, gearbox repair, generator repairs, repair injectors, repair of fuel system, automotive electronics repair, headlights repair, RKPP repair, clutch repair, spare parts and accessories to order, replacing of timing belt
Brand:passenger car, commercial
Type of spare parts:for foreign cars, for cars, for minibusses
Payment method:cash, payment by card, cashless payment
For the first time I turned to this car service on Publishing Street almost two weeks ago, where I decided to change the brake pads purchased in their store, since practice shows that it is better to change spare parts at the car service of the store, so that later, in case of a defect, the store does not drive to the wrong installation in the car service.
It is certainly a plus that there is such an opportunity.
But it does not cover the huge disadvantage of the lack of competence of employees in working with clients.
The main imprint was initially placed at the entrance by an employee Pavel, who is clearly not interested in the fact that the client can turn around and leave. Of course, you can't call it rudeness, but it's obviously audacious.
It takes a long time to describe the dialogue, so I just outlined the essence.
The car service itself looks fresh and clean, there is even a sofa for waiting for customers.
Repair area for several cars, equipped with lifts, there is a collapse.
But they didn't do it very well for me, because the car is still pulling to the left on a flat road.With this trouble, I turned to Pavel, on
that a car service employee started saying very strange things:
"So it happens, it's the slope of the road.It is necessary to travel for at least 10 days, and then time will tell"
In the future, when diagnosing the chassis, employee Pavel told me that it was time to change the left outer tire and it was necessary to order a spare part again at this car service,
when asked about the delivery time, he replied: "Well, it's hard to say so right away, I'll clarify and call you back"
It has been more than 14 days since the appeal, but no one has called.
It is clear that the management has spent money, but clearly does not know how to count their money since they pay their employees salaries for such work.
See original · Русский
1
Ромашка
Level 4 Local Expert
March 19
I was prompted to write a review by the slogan on their official website - we want you to be satisfied.
And I really got such a "lot of fun" that I can't help but share!
They changed the bearing in the hub of my Kia. Driven... It turned out that the knuckle was overheated when they tried to unscrew the bolts. As a result, the silent block began to hang out in its nest.
In fact, everything happened because of the blatant irresponsibility and negligence of the employees of this service station... And this is evidenced by many facts.
Any car mechanic, when disassembling the suspension, must know that it is necessary to fix the half-axis so that it does not shift under the influence of its weight. A service station employee
Did Pavel not check the rotation of the wheels after installation?
But, nevertheless, he released a faulty car.
They refused to fix the defect, saying it was not a warranty case. What kind of guarantee are we talking about if one node was repaired and another was damaged? But Pavel, the employee, began to compose tall tales like: "Buy a used silent block on disassembly - it's inexpensive."
That's what I got "pleasure". I don't know if the scammers are working there, or just inexperienced. Only this sharashkin's office, I'm going to drive around a kilometer now. Let them learn on other machines, not on mine.
See original · Русский
2
Сидоровичъ
Level 4 Local Expert
May 9
We signed up for Audi diagnostics . The car was driven onto a lift, where it stood for 1.5 hours. The diagnosis itself took 5 + 5 minutes. The rest of the time the car just stood there. As Master Pavel explained, the server is having lunch.- Why did you park the car and take the lift?
After that, Dima, a pot-bellied locksmith, shone a lantern on the bottom and said: everything is fine. And he hobbled off. But even I can see that the output of the front discs is large, and not 10%, as stated in their paper. In general, profanity. It took 1.5 hours of time and 50 money. I DO NOT RECOMMEND IT!