AutoGroup
77 reviews
October 22, 2024
I think for everyone who is planning to bring a car from abroad for the first time, the most terrible and incomprehensible thing at the beginning is the choice of the company. So I talked with several companies, found out the conditions, asked my friends - and as a result, according to reviews, Autogroup (AG further) was the most reliable.
Without long stories, expectations were met in full, the manager tried to neutralize any worries, always stayed in touch, advised. I worked with Barry's manager. Empathy for the client, conscientious performance of their tasks, polite communication and activity are the features that I can highlight specifically for Barry.
Dmitry, the director of the company, inspires confidence very much, who periodically shares updates that can be seen on the tg channel or Instagram account. The director personally travels, communicates with carriers, sets up logistics, conducts negotiations - and this increases trustworthiness to the company by 100%.
My car arrived in 2 months, which is also incredible, but then I was lucky :)
I will definitely recommend Autogroup to others, and later I will contact the guys again 🤝
What growth points can be identified?:
- during the selection of cars, I wanted to consider a little more options, although it is clear that the auction is not rubber, based on the client's requests.
I'll bet 10/10. Thanks!
See original · Русский
October 23, 2024
The company employs professionals in their field, I have already purchased not a single car through Autogroup and there were no problems with any of them at any stage. Manager Vladislav always answered my questions and gave competent and professional advice on the selected lots. I am planning to purchase another car in the near future, and of course I will choose Autogroup.
See original · Русский
November 9, 2024
I ordered a car through them from a dealership in Germany. The car was good, serviced to the last at the dealership. They drove a car with a dirty cut-out particulate filter. I want to warn future buyers, if you order a car through them, then at the same time order a full inspection of the car. At least there will be an analysis and no one on the road will bother with expensive equipment, because there will be confirmation that it was there.
See original · Русский
August 18, 2023
We express our great gratitude to Vladislav for choosing a car! Our purchase concept changed, several models were considered during the selection process, the purchase market changed (we considered America, bought in Korea). Vladislav always reacted promptly to all changes, even during off-hours, and selected options exclusively according to our requests. Therefore, if you need a new car, you need Vladislav!Special thanks to avtogroup for the opportunity to inspect the car before buying, the real condition of the car and the condition in the edited photos are two different things! I have only pleasant impressions from working with you!
See original · Русский
1
March 26, 2024
I would like to thank AUTOGROUP, in particular manager Vladislav, for the successfully purchased car, the car came the same as it was in the photos at the auction, there were no pitfalls in terms of delivery and repair. Everything went well and at the highest possible level. Well, thanks again to Vladislav for his professionalism and see you soon in the future🤝🤝🤝 we expect the next car😅
See original · Русский
April 5, 2024
I ordered a Honda civic, I liked everything. There were no problems at any stage - neither the selection nor the delivery. I liked. It's cool that they brought it quickly across the border (the queues just started there). So I recommend it, I am glad to cooperate with the guys. Now I'm waiting for the car to be repaired)
See original · Русский
February 14, 2024
I want to say a huge thank you to Vladislav for his help in choosing a car from Europe, a good attitude to his work, as well as to the relationship with customers. He advised me understandingly in all matters, even during off-duty hours. I advise you to contact the guys working at AutoGroup for the choice of buying a car. I thank Vladislav for his good work. Keep it up !
See original · Русский
1
November 20, 2024
In Klaipeda, this car became non-passable and was not allowed to cross the border. As a result, I took a different route. And finally he's at the SVH in Minsk)
I worked with the manager Sergey👍
See original · Русский
1
May 1, 2024
Cars were picked up and delivered from the USA through AutoGroup. We were warned about all payments (auction fees, delivery from the USA to Minsk, duties and other expenses) at the stage of signing the contract. The price has never changed. An employee of the company responded to messages quickly, accurately, provided correct information, advised on each lot of interest, discussed damage, approximate repair costs, provided a car maintenance statement (Carfax). Everything was as clear and transparent as possible. Kirill Kozlov worked with us. Only positive emotions remained.
See original · Русский
July 12, 2023
Thanks to the company, I purchased KIA Sorento 2019 at a very good price-quality ratio. The whole process was provided by Vladislav Anashkevich. A competent, attentive and very polite specialist.
See original · Русский
1
March 10, 2023
I can definitely recommend this organization. Many people drive cars, but not everyone has a human attitude. Manager Ilya is beyond praise. Putting up with my bidding for a year is something. In the end, everything turned out better than I expected (or rather, nothing bad happened). We worked from start to finish at the highest level.
Prosperity to you guys 🤝
See original · Русский
1
January 7, 2024
They will breed you on delivery! They promise one amount, but in fact you will pay 3 times more. After your car is loaded onto the ship, you will receive new invoices (bills), and each time the amounts will grow. Don't mess with them. I was thrown on 3K.
See original · Русский
3
January 12, 2023
And so, I took the risk for the first time in my life to bring a car from the USA, I was in a long search for people who could help me with this, I went through a lot of options and found a more suitable one like autogroup, at first we followed them on instagram, then I decided to contact them directly since they were already interested, the staff is very friendly , they send you to a manager with whom you can already clarify all questions about the price , which car you are interested in and can also offer better options that are more liquid in our market , no one forces you to continue working with them , but they give full information, they will prompt any questions that interest you. I'll tell you for the car came in the condition I expected, because everyone should understand that we choose a car based on the photo, if there were any little things, but they are not critical, you need to be prepared for everything. Then I came across an interesting manager Vladislav , with whom I continued further work in finding my car , this manager is very friendly , ready to help at any moment , considered different options , suggested information on each car that interested me and also continued his work ( dumped his options that can be considered ) when the car suited me, we tried to win it in an auction , called on the phone and went to the bid that I reported earlier, but if the car was really good, we could quickly change the bid and move on, so it all depends on you, no one will jump above your bar.Separately, I would like to thank all the staff of autogroup and my best manager Vladislav , who had to put up with me all this time, for these strong nerves and friendly attitude towards me . I think 5 stars are deserved 👌💪
See original · Русский
1
March 4, 2022
I would like to sincerely express my sincere gratitude to AutoGroup and in particular to manager Kirill, who professionally helped me in all matters of purchasing a car from Europe, starting with consultation and ending with the delivery of a car to Belarus in the shortest possible time. Before that, I contacted several other companies regarding the purchase of cars from Europe, where they did not help me in any way, except for the advice that your budget does not meet your needs and it is best to look for a more budget car option. And one day, watching TV shows, I saw a report about the AutoGroup company, where its head Dmitry Boldyusov told how his company works. To date, I can confirm with 100% confidence the words of Dmitry Boldyusov, which he said on television, that they treat each of their clients individually and the assigned work will be completed under any circumstances. I wish all employees of AutoGroup further professional growth, respect and gratitude from customers. You really deserve people's respect and trust with your work.
See original
2
July 16, 2023
A very professional team (Vladislav and Kirill) and a company. Attention, clarity and transparency at every stage. I will recommend Auto groups to all my friends and acquaintances.
See original · Русский
1
October 31, 2021
Hello everybody!!! I would like to express my deep gratitude to the Auto Group company, namely, manager Nikolai G. Brest. Nikolai listened very competently and clearly to all my wishes about the car from the USA and after a while we won a very cool Chevrolet Equinox in bomb color with minimal damage. They were delivered to the port very quickly and loaded onto the ship. And about a month later, I already met with the car and was closely engaged in repairs.
PS. Not so long ago, I again contacted the Brest Auto Group company and we won with manager Nikolai another car that is currently sailing to Klaipeda. 👍👍👍 But this is a completely different story!!!!!
See original
1
1
January 5, 2022
I would like to express my gratitude to the entire team of the Auto Group company, as well as a separate compliment to my manager Alice! The tasks were completed 100%, the Buick Anchor of 2019 was picked up, brought and cleared!
I just came to the office of the company, told about my wishes and work began, while I was doing my own business, and the guys always kept me informed, called, reset options, advised - as a result, I became the owner of the desired option!
Anyone who wants to bring a car from the USA, I advise you to contact this company -they know their business for sure!
See original
January 8, 2022
Hello. I applied to AutoGroup in November 2021.. I was completely satisfied with everything, with the abundance of options offered by manager Kirill and a compromise, flexible approach to choosing a complete set of cars. There were no pitfalls in terms of the fit and price, the deadlines for the fit to Minsk had to be postponed myself due to a business trip, which we kindly went to and were able to hold the car until the required date for customs clearance. I was satisfied with everything and I advise Everyone. Separately, we were pleased with New Year's gifts from the company ...)! 10 out of 10.
P.S. I am happy with everything except the work of customs in Sennitsa, but this is no longer the field of activity of AutoGroup, I hope that work aimed at the client will be adjusted there.
See original
February 12, 2023
I am very grateful to you, I bought a Ford mustang car from you. They helped me find a car in a short time and deliver it in a short time (2 months). We were always in touch, answered all questions even on weekends, for which I am very grateful to you. The car arrived without damage and started up on its own and left on its own. I recommend
See original · Русский
1
October 26, 2023
There are not many advantages as current ones. In general, I only needed from this company that they would bargain for the car I INDICATED. We bargained - there were no problems with this. But then it turned out that their transport company had to take him!!! Naturally, at the price they indicated. As a result, transport only to Klaipeda cost $ 2,000, and people before the VET in Minsk put up 1935 for me.As a result, the overpayment for their "services" is $ 1,000. It's up to you to decide whether you need such a bearish service.
See original · Русский
3
1
November 1, 2021
I would like to express my deep gratitude to the Avtogroup company. We ordered a car from the USA for the first time. The avtogroup team coped as quickly and competently as possible. The car was picked up and delivered very quickly. The car was minimally damaged. And the team offered a bunch of options for restoring any part of the car. Manager Karina always kindly helped with any questions that arose, answered calls even after hours. If you still have doubts about contacting the guys or not, don't even hesitate!
See original
1
February 27, 2024
I have repeatedly applied. Well-organized work. Thank you Vladislav)
See original · Русский
July 20, 2022
If you have extra time, money and nerves - then you are here!
Initially, I wanted a car, but decided to risk a smaller amount and order a motorcycle. In short, they did not invest in the cost even without repairs, they do not consider it necessary to take into account the turbidity in the calculations and the amounts already paid. The final cost of the repair was no more profitable than the whole copies already sold here. The condition of the motorcycle on the reports after the auction is much worse, it arrived as a result more damaged than even on the intermediate photos of the transport company, the extreme ones can not be found. I wrote a claim, the answer was like: there is nothing to help, if anything, please contact. Further details.
We started with one model up to $ 5,000 without preferential clearance with all expenses (including repairs), after a number of crazy options that eventually come out at a price not lower than the RB market, with my consent, they raised the total amount to 5,500. As a result, I am offered a super profitable offer (according to them) of the Kawasaki z900, there is only an additional $ 350 you will need to pay extra for some documents in order to arrange it with us later.
At first, they did not include 1200r(service 399, deposit 801) in the calculations. The calculations come out at $5498. After questions about 1200 rubles, they are already included and it turns out at a rate of 3050 the total is 5978 $, and this is with preferential customs and without repair, By the way, it was indicated on their website that all customers get Carfax for free, I was not provided with it. As a result, we won this lot. Calculations were promised the next morning. The calculations have already been indicated !320$! for their services, although it should be 399p! and another $ 120 is not included in the calculation table. 320 $ (this is 801p out of 1200 deposit) initially, I was told they would either return it or include it in the delivery, at my discretion, as a result they got lost in their calculations, and then, without my knowledge, they allegedly included it in the delivery. Next, another typo in the passport data in the invoice. They give a track for delivery and there is a photo report on which the damage on the motorcycle is much greater, the second side is already damaged, the steering wheel is bent, the sliders from the engine covers are torn off and much more. I'm writing to the auto group, did you drop the motorcycle? They answer that he did not fall, saying that the steering wheel bent a little when loading from the harnesses. I listed all the damage, they said they would request information from the carrier. As a result, they replied that the carrier had taken it away in such a state, like at an auction they treat the vehicle as scrap and there is no one to make a claim. After a while, they write that they are at customs, they were unloaded without a photo, here is the declarant Anastasia, tomorrow you can dial everything for her and give her the details for payment. The declarant simply has no words, does not answer the phone, does not respond to messages, they gave another declarant, a colleague, then I saw her in the office, and heard conversations with a colleague - whatever, whatever, I'm too lazy to take pictures of the vehicle, I won't be cold there, etc. They cleared, I go to pick up the motorcycle, inspect the moth and see even more more damage than in previously published photos. I wrote to the manager Andrey, told him to take pictures, and they will send a request to the logisticians and resolve this issue. As a result, we don't even get close to the price, because of the condition, it's also quite a disaster. The selection and inspection of the motorcycle was treated negligently. Although the streams and the site claimed checks and guarantees of the condition and benefits for the buyer. I communicated with the manager, wrote a claim and received a response in the following way: we provide consulting services and do not give any guarantees, although in fact they are the organizer and I made all payments and actions only according to their instructions and the details they sent. With the damages that they admitted, they did not solve anything, and did not compensate.
I followed their work for 2 years and still messed up, but I had to read the reviews!
See original
7
February 18, 2022
I am buying a second car from Auto Groups. There were some hitches with the first one 2 years ago (the damage was more serious and the restoration was somewhat more expensive and more difficult), but I gave this company a second chance. Now I can say that the manager Alice did a very good job, helped with changing desires (I wanted a jetta 6 or escape, but in the end I chose a jetta 7). There was a hitch with the delivery from Carolina, they waited for loading for almost a month and a half, but this is Covid's fault. There was maximum information support at all stages. Customs in Sennitsa was passed in 2 hours (from the entrance to the building, to the departure of the car outside the gates of the SVH). The car started up and went under its own power for repairs. There was a moment of nerves after the first launch.... the "garland" on the instrument panel was burning, but after the next engine start, everything returned to normal (the terminal was removed from the battery). The car is still under repair, but 25 km behind the wheel showed that the choice was made correctly, the impressions are only good from the purchase.
See original
1
October 28, 2021
Good guys, Helped with the selection of cars, found an Audi A4, the car is in great condition. They were delivered very quickly, without hitches and delays, despite the fact that the delivery period in car dealerships is now up to three months! Nikita's manager answered the phone even late at night. Very good service! Special thanks for the plaid with a mug, we were pleased. As soon as I decide to change the car, I will definitely contact them again.
See original
2
1
October 14, 2021
A great team, special thanks to Nikita, the guys are trying to do absolutely everything to make the client happy, help with advice, dissuade if necessary, offer an alternative, if not, they will search until the last, find, bring, make sure that they met your expectations, call for gifts, once again make sure that everything is fine, they will find a tow truck, they will help with repairs, they will do everything so that you will return as a regular customer.
I am satisfied, I will definitely come back.
See original
1
1
December 27, 2021
Greetings to all who read this review. I have known AutoGroup and used their services for about 4 years. I asked for help in choosing a car. Dmitry Boldyusov and Vladislav Selyuk personally helped me in my choice at that time. This company was only in Minsk at that time. I'm from Lida myself. Later I became a regular customer---I am already ordering a fourth car. Now I change the car every year and take different models.I'm not repeating myself.In order to order a car selection service, there is no need to go to Minsk---the Internet and Viber help. Very convenient.In general, I am satisfied with the AutoGroup company. The guys are working conscientiously ---promptly and harmoniously .Ilya from the Gomel branch helped to choose, buy and deliver the last two cars. Unfortunately, I don't remember the last name . ..Many thanks for the work done to everyone who participated.Congratulations on the upcoming holidays---good luck to all.
See original
1
January 24, 2022
I would like to express my gratitude to the manager Alice. A young specialist, but a very decent and honest person. I helped with the selection of a Honda Civic car. Throughout the journey of the parish, she answered calls and consulted. Before that, Vitaly, the manager, contacted the Autocomplink company. I didn't really like the customer service.
See original
November 14, 2021
The car was picked up and delivered in 3 weeks from Germany. VERY FAST!!! The car was brought to the SVH (Senitsa), I had to go myself to clear the car (declarant Lyudmila helped). We lost the day, of course, but in the evening we took the car with all the documents and went home.
I am very pleased with the car!!!
I want to express special gratitude to Ilya (Gomel) for his help in choosing and organizing delivery. All related questions were answered immediately on my part, which made it clear the level and experience of specialists in the selection of a car.
If you want a great car for yourself, contact the guys, they will help you find what you need!
I ADVISE YOU!!!!
See original
January 8, 2022
I would like to express my gratitude to the manager Alice, everything was at the highest level! I am more than happy with the purchase, and with Alice's work! I prompted, advised, and helped you make the right choice! Patiently answered stupid questions.It's just great!
See original
October 29, 2021
A positive impression of AutoGroup. On the advice of a friend, this particular company was chosen to purchase a car from a US auction. And it seems that he did not lose. My first car from the USA. Nervous - nothing to say. Special thanks to Nikolai for supervising, advising, encouraging and soothing =) All stages (selection, payment, etc.) are clear and as transparent as possible.
The car is still on the way, but it has already overcome Panama, which is good news. In the future, I also plan to recommend this company to my friends (who else is not with them!?), and in particular Nikolai =)
See original
1
1
September 14, 2022
I bought a car from the USA in close cooperation with the manager Kirill.
I rate the quality of services, information and selection at 10 out of 10. This is the best campaign for ordering cars from the USA. I highly recommend it
See original
October 31, 2021
I ordered a car through the office of car groups in the city of Gomel. Very good service, I was satisfied with the work of Ilya's manager. We helped with the selection of cars, quickly found them and for a good price. I am grateful for the work)
See original
1
October 26, 2021
Very cool service. Nikita, the manager, worked with us. At the first meeting, all our wishes for the car were agreed upon. The car was matched exactly to our requirements, and with additional features, in the best configuration and at a very good price. Everything is very transparent and professional. Nikita was constantly in touch with us and answered absolutely all questions. We are very grateful to him.
See original
2
October 29, 2021
This is the second time I have contacted the company. And the second time the positive result exceeds expectations)
Top-level management. Always timely notification of delivery dates and statuses. An accurate forecast of the cost (including repair / restoration) and excellent advice on lots.
Special thanks to Nikita. The replies to the messages were without any delay and at any time)
See original
2
December 13, 2021
I want to share my experience of driving cars from the USA, because this was the first time, I chose the company very carefully. I stopped at the Auto Group according to many criteria, which I never wished for!
Special thanks to Denis (Gomel), for patience, understanding, high-quality selection (despite a tight budget) and help in the flesh before getting a car at home! Thanks Avtogroup!!!
See original
February 8, 2022
They picked up a car with a "minimal impact". After removing the bumper, a surprise awaited, the damage was not typical for photos from the auction. The photo shows a slight bump on the bumper, a cracked headlight glass and a broken fog light. In fact, the bumper amplifier bent in the middle, both spars, a broken radiator and a bunch of small things that cost space money on Malibu. In addition, the company takes money not only for the selection service, but also a deposit as insurance against non-purchase of cars. Only this deposit is not refunded after paying for the car, but allegedly goes towards paying for delivery. After I requested documents confirming the fact of payment of this money for delivery, I was told that these documents have a confidential status, and they cannot provide them.
See original
6
2
October 20, 2021
I would like to express my gratitude to the manager Denis from Gomel, with the selection and delivery of cars from the USA, we ordered Eclipse Cross Rallies, the budget was 9000 thousand, we took for 6250!"!! which we were incredibly happy about! thank you!
See original
1
July 27, 2021
Hello, I contacted AutoGroup by accident, because I was looking for a company for a suitable ATV from the USA.
As a result of the work, I was very pleased with the work of the guys. Special thanks to Andrey. The ATV was traded for about a month and delivery took about 2 months. It turned out to be worth it, because it was agreed initially, even cheaper.
In general, feel free to contact us.
See original
1
1
October 27, 2021
I want to say a huge thank you to AutoGroup and Nikita's manager for their help in selecting and buying a car. I would like to note that consultation on any issues and car maintenance - everything left only a positive impression!!!)))
See original
1
1
October 6, 2021
I applied to an Auto Group to buy a motorcycle at an auction in America. As a result, the cost of the motorcycle turned out to be much higher than the manager had indicated at the beginning. The condition of the motorcycle itself can be described as scrap metal. You can also buy tacos in Belarus. Maybe the situation is different for cars, I do not know. But there is no longer a desire to apply to these firms for a ride from America.
See original
3
October 27, 2021
I used the services of this company, everything was transparent. Manager Nikolai especially helped with the selection of a car for himself! As a result, a ford focus was brought from Belgium, and the car arrived in 3 weeks.
Thank you very much, I will recommend this particular company!
See original
1
July 14, 2021
I bought a kawasaki zx1000sx motorcycle in 2021.
Due to the limited budget, the search for the perfect motorcycle lasted about a month, but they picked up and brought me an almost new motorcycle.
I liked everything, absolutely everything. In the future, I plan to purchase a car through this company.
Many thanks to the whole team, especially to the patient Maxim)))
See original
1
July 1, 2022
I don't know who writes positive reviews here, but during the period of sanctions, the company behaved extremely decently. They declared an increase in the cost of car delivery by 750 units, with a real increase in price of 200. With the condition either pay or take the car from Klaipeda yourself (if they give it to you there).
See original
2
July 3, 2023
And I'm just going to contact this company for help in choosing a car.
See original · Русский
1
October 10, 2021
AutoGroup company - everything is super honest, clear, fast, thanks to the whole team, Nikita for choosing a Ford Escape car, I am more and more pleased
See original
1
October 18, 2021
Excellent work of the office in Gomel, constant work with the client, all expenses on paper came together with the arrival and repair of cars, I will note Denis, a professional in his field (iron nerves), thank you!!!
See original
1
May 10, 2021
I contacted this company to bring an interesting VW Golf 7 GTI car. The whole process of purchase and delivery went smoothly. All the questions that arose were quickly resolved by manager Vladislav, for which I thank him very much! The best for bringing cars to the Republic of Belarus.
See original
1
January 24, 2022
I ordered a Land Rover Range Rover and other cars before. So the Range came faster and cleared customs in 1 day. They constantly answer calls and solve all your questions. The company is super satisfied with everything, everything is good, you can recommend it to friends and acquaintances.
See original
1
September 1, 2022
I have already ordered 2 times
Now the second one, they helped with the choice, quickly organized and delivered the car
Very satisfied
See original