Minsk, Adojewskaga Street, 117этаж 9, помещение 23
AutolightExpress
Address
Business hours
Closed until tomorrow
Directions
Spartywnaja
1.24 km
Jeŭfrasinni Polackaj
188 m
122 reviews
November 22
The worst service in existence. I had no choice because the store only cooperates with them (I sincerely do not understand why). They do not meet the client at all, like the celestials. I applied on the day of delivery for a change of address to another (neighboring) area, so as not to postpone it to another date. The order is very important, due to circumstances I was forced to change the address.
By the way, I am the only client who made this request and knocked on all the doors to all the contacts as early as possible. I also raised the sender's ears so that they would send the letter themselves and somehow influence the situation.
I had to BEG all the operators, write letters through the form of the site "comments and suggestions" and so on.
in response, either scripts or "we will transmit and CONSIDER your request and respond in 2 hours." They did not allow me to personally communicate with the courier in a human way. In general, I spent an HOUR of calls trying to get the information sent to the forwarder.
And then the answer comes 2 hours later: "unfortunately, it is not possible to change the delivery address. We have distributed the route and your delivery to this address will cause a delay. If you can't be at the first address, then you can go to the driver somewhere in the city."
This is despite the fact that I reported the address just at the time of route allocation. But these are such principled couriers that they didn't want to. I wonder if rush hours, accidents, traffic jams - it takes less time than stopping at the only additional passing address? Haven't you heard about customer orientation?
I will do my best to avoid cooperation in the future and I do not advise others.
See original · Русский
July 31
We have been working with autolight for a long time. I would like to note the work of the Lida region, in particular the driver of Kiyanko Artem Vitalievich. The main qualities of this employee are accuracy in the performance of work, non-conflict, responsibility and politeness. Always on time, which is very pleasing and gives you the opportunity to work in accordance with production plans. The entire Leeds team works harmoniously and responsibly, you can always get a competent response and support. We express our sincere gratitude for the work of such a wonderful team.
See original · Русский
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August 6
I do not recommend using this service for both legal entities and individuals.The courier, after hearing that another person would pick him up, said go down to the barrier, in response that he had to deliver to the door, said that he did not have the right to hand over to another person and left, after he picked up the phone, only from another number.And Avtolaitexpress LLC, you do not need to answer that the fact is that the courier cannot accept an order from another person, he was just too lazy to get up, because after saying that another person would take it, he said then go down to the barrier!Also, an order was made through a third-party application and the time was indicated from 18-21, but the courier was already at 10.00, and therefore it was not possible to pick up the order to the person for whom it was issued.
See original · Русский
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