The guys work well, the delivery prices are more than acceptable, the only disadvantage is that in Gomel you can send a parcel yourself only in one place, at a sorting point along Civil Street. The road there is frankly bad, and the guys often run around for work, so you can't catch them, because a bunch of delivery cars are loading and unloading
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Ольга Ткач
Level 3 Local Expert
November 13
I took advantage of the autolight delivery and it turns out I got paid. There was a delivery of a ceramic sink, which was broken during delivery!!!! The sink was very well packed and marked, carefully fragile. At the same time, when they were making out, they said several times look carefully. This is a barber's sink, its protrusions are not standard. We were answered, do not worry, we will deliver everything in the best possible way. Yeah!!!! They brought a broken one! So they also do not see their guilt. They say the cargo was delivered. To the question: cargo or garbage??? They said, if you want, contact the lawyers. I will not recommend this delivery to anyone, even to the enemy. I am attaching a photo.
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Александр Сергеевич
Level 7 Local Expert
February 17
This company was chosen as the sender for the delivery of the parcel. I often use courier delivery services, but this is the first time I've encountered this company.
The delivery terms stated: type of delivery - door-to-door; delivery time - 09:00÷18:00.
The courier previously called and specified the delivery time, to which he was informed that we would be at the address after 17:00 (i.e. another 1 hour according to the terms of delivery). But then another call came from the courier in which he informed that his working day was over (around 16:00) and the delivery was postponed to the next day, but since the situation could repeat the next day according to the delivery time, he had to go to the department on his own to pick up the parcel.
Yes, couriers are people too, but the attitude should not be one-sided. Perhaps I was just "lucky" with the performer, but lack of flexibility in relation to clients will not lead to success.