AvtoStrong-M
836 reviews
June 12
A good selection of spare parts!!! The guarantee!!! Solving non-standard situations at height (return department) the boss is in his place!!! Very competently and promptly helped to resolve the issue of a refund, the courier arrived, took the engine, returned the money!!!! I bought an engine, but I didn't use my outboard one.
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3
September 28
Excellent organization, professional selection of spare parts, excellent staff, good entrance, everything is clean, there is an opportunity to drink coffee while waiting for an order
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1
September 23
Having learned that NEW spare parts can be purchased at AvtoStrong, I decided to use their services, having applied for the selection of spare parts, I communicated with the manager KONSTANTIN, if we take into account the factor that I am a girl and the choice was not easy, Constantan made a selection of all positions as quickly as possible, offering different options, which is not a little important! Having explained all the nuances in an accessible and competent way, the difference between that and that, I advised on what it is better to stop. I was pleased that everything could be picked up on the same day or the delivery could be arranged, but the best part was that everything came up the first time. In the future, I will address only Konstantin. When there is something to compare, the employee's competence is palpable.
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4
July 9
Everything is fast and efficient. I liked the fact that I ordered the spare part by phone, they immediately gave it to me upon my arrival, I examined it, everything was arranged, the guys packed it and I left. No expectations or unnecessary movements! There are a lot of parking places. There are new spare parts too, but on order, only a small assortment of different liquids and oils is available. I recommend it!!!
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4
July 21
Perhaps one of the largest suppliers of used spare parts, there are many positions, polite staff who are always ready to help you choose the spare parts you need. And also I am glad that if suddenly the spare part did not fit, the guys are always ready to make a refund.
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2
October 30
I bought an internal combustion engine for Golf 4 1.4 gasoline. However, only on the fourth attempt, the master at the service station said after examining the internal combustion engine that we could try to put it on. In the three previous internal combustion engines from this company, when the camera (endoscope) examined the cylinder walls, deep scratches were visible in the 1st and 4th cylinders. After installing the engine on the car, 300 ml of engine oil was used for 300 km. Upon contacting the company, I had to go through a whole quest to return the internal combustion engine back to the company. Step's manager (as he is signed in Viber), who was engaged in the sale, began to get in touch only with messages and then once every few days. It is not possible to reach him at all, the call is immediately dropped or busy (constantly). As a result, the internal combustion engine was returned to the company (they did not give me any papers on accepting the internal combustion engine back, although they should) the service checked the tags for another week and eventually said they would return the money to the account whose data I left, the deadline was 14 days. It has been 18 days already, there is no money, manager Stepan, to my clarification when there will be a refund, unsubscribed that he is no longer engaged in the refund. I wrote 2 phone numbers for which you can specify information about the refund. As you guessed, no one picks up the phone on these phone numbers. After calling the number on the website in the morning, manager Gennady answered me, he listened to my request to "tell me at what stage the refund is" and replied that they would contact me as soon as possible and tell me everything. For the whole day, no one called.... And the next day, too, no response or greetings ...
The staff does not answer questions. Everyone does not comply with the deadlines. The waiting time is a nightmare. As can be seen from the reviews, there are few high-quality spare parts
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2
August 6
A terrible company with a terrible attitude. Special thanks to the managers, in particular Alexey. Be prepared that when you order spare parts and name the number of the necessary spare part, it will come to you with a completely different number. Having issued a refund, paying additionally for the shipment, you will wait in vain for a refund of your funds, due to the fact that the manager may go on vacation, and you will be transferred between managers and operators, but in no case will anyone make a request for a refund. And after your manager comes out of vacation and makes a request, you will wait 10 more days, in addition to those that you have already waited
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7
1
August 27
In principle, there is quite a large selection of details for the old lady. There was a good moment in buying a very inexpensive working dmrv, turbine actuators and a two-ring two-mass mahavik on a BMW. The fly in the ointment was a contract engine, with chips in the oil filter, fortunately I found and did not buy. And they say the engines are all undergoing pre-sale inspection and that they are fire, in fact a cat in a bag.
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1
1
November 5
A terrible impression of the company, I found the right spare part. Stepan called, accepted - confirmed- promised a deadline- agreed. As a result, almost a month of silence, no one calls or writes to me as a client, they don't care at all. I called back many times myself, promised promised and finally said that there was no and
I needed the spare parts, they wove various fairy tales that they say the part is defective with a defect, I say that I will be satisfied with buying it, but even here they say they have already written it off. I don't understand why you should promise if you can't keep the promise. As a result, they gave the intention of the phone, they say, call and the numbers are not available. In general, I am extremely dissatisfied with the attitude towards the client. I do not advise you to rely on them, they will not blink an eye. And they will think that this is normal.
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2
October 24
Very unpleasant impressions remained on the work of this disassembly!! I don't advise anyone to deal with them!! I found 2 ECUs on the bumper. because it was a little late, I made an order through the company's website (40372), literally in 5 minutes a call, sorry, these lots are not available, but we can bring or sell others to you, respectively, at a different price, thank you not necessary. And then, literally, about half an hour later, the same blocks with the same articles appear, but with a different price, there are simply no words. They're holding a fake sale. Avoid this company!! And the bumper changed the price the next day.
P.S. This review is not published on the company's website and on the bumper!!
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2
November 12
If you want a quest, the inability to collect your money after returning an unsuitable spare part to you here, Avtostrong will help you find a headache. On October 11, I picked up a spare part at the pick-up point. I delivered it to the master for installation. The master compared it and said that it did not fit. It was photographed on the site from one angle, it did not work out whether it would fit or not. On the same day, October 11, literally an hour after I picked up the spare parts, I returned them. We drew up a refund act and I started waiting for a refund. Today, on November 12, the offer states that the maximum refund period is 30 calendar days. That is, all deadlines are out. During this period, I called the numbers that the manager gave me, namely +375296756821 and +375447634370, but either no one answers the phone or it is turned off altogether. Once I got through, the man picked up the phone, wrote down the data, and said that they would contact you. No one was going to get in touch , the money is not returned , the phones indicated are useless . Not a serious office. I will appeal to the executive committee and probably have to go to court because they don't care.
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1
November 16
Strong, what happened to you? A year ago there was probably one of the most adequate showdowns, but now you have become worse than private traders in garages. Spare parts that are available in Minsk turn out to be in Russia, and it is often easier to overpay 2 rubles and take them from another office than to wait here. Spare parts began to carry frankly garbage when cars are in bulk everywhere, and you carry spare parts from a convertible, which God forbid 15 cars in the Republic of Belarus. Prices also began to break such that it is cheaper to buy a high-quality new one.
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1
October 3
The review has not been published on the site since June. YANDEX deleted it for some reason(although it was published).
Paying for spare parts through Erip is utter nonsense. Avtostrong is about how in a few months it will turn from a customer-oriented company into a customer-focused one
The pick-up point in Vitebsk is something..... It doesn't fit in my head what moved the leadership when they coordinated it. A scoop-level service. There is no cash register, there is no terminal. When asked if and when, the answer is probably no. The issuance of a service station at the reception, dirt, dust, and a shepherd dog may also meet you on the doorstep. Honestly shocked by the Autostrong..... I recommend ordering as a last resort.
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1
July 26
I ordered a spare part, called back, prepayment is required, a spare part from the supplier. Okay(. Then I send the receipt in Viber. To which the manager replies: "I have issued it." Further, there is no information when it will be, etc. I call the manager back the next day: "He's not here, expect a call." 3 days pass. I call: "Yes, your order is in stock." They can't find him for an hour. I refuse and after half an hour they call back. Figure it out, this is not normal. I do not recommend it. 👎
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7
November 22
A terrible company with a terrible attitude. Very unpleasant impressions remained on the work of this disassembly!! I do not advise contacting these "specialists". I don't advise anyone to deal with them!! We ordered a part, it came cracked, while when ordered they said that everything was fine with it and it was intact. After making a refund, you will wait in vain for a refund of your funds. When you call them, there are no clear answers, managers never know anything and hang up!
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1
September 7
I ordered an engine cushion, but what came cannot be called a spare part. Warehouse workers are irresponsible. The manager sells a product that he knows nothing about and will assure that it is of good quality! I wasted my time. The delivery is very long. The company is also engaged in the resale of used spare parts, so do not rush to order from them, but check on the bumper.buy website. In most cases, this spare part will be cheaper there!.
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2
October 30
Good disassembly. There are sometimes plenty to choose from.
Of the disadvantages, there is no way to check this without paying. It would not be bad to carry out an on-site check by car without payment. It will reduce unnecessary movements in the form of (payment for a refund check) and sometimes you have to wait a long time for shipment to the inspection area.
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June 23
A large assortment, an established workflow, the staff is polite and adequate. There are misunderstandings (but who does not have them) . Basically a great organization.
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2
November 26
upd A month later, the money was returned, the collector is working, the dampers are not rattling
The situation with this Autostrong is quite interesting. After watching enough videos, I ordered an intake manifold for a vag. And it just so happened that I made a double payment. I unsubscribed to the messenger, who replied that everything was OK, we will return it.
And now they have been feeding breakfast for three weeks, and now the messenger simply does not respond to the telegram.
The collector has been received, installed, and the condition is satisfactory.
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August 2, 2023
Шикарный склад магазин! Персонал хороший, вежливый, что то не понятно - подскажут и объяснят! С запчастями конечно иногда бывает напряжёнка, но в целом на любой автомобиль можно найти почти все. Звоните менеджерам, узнаете наличие, бронируете, приезжаете забирать. Перед оплатой, можно внимательно осмотреть деталь, никто никого не подгоняет и не торопит. Рекомендую!
3
October 7
The first and probably the last time I applied to this office. I made the order in advance - the part was not in Minsk, I chose according to the brand of the car. In fact, it does not fit, it was needed 2 times more. There are no questions about delivery, but here's what you can't refuse - this is the first time I've come across it. Sorry, but the scale and size are not indicated in the photo.
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1
August 9
I've been waiting for a spare part for a long time. The staff is not friendly, I ordered a spare part from the manager, they brought the wrong amount that I asked for, the waiting time was fifteen minutes. I asked to be replaced within 5 minutes since it was a long way to go and there was almost no time left, which the manager did not react to. So he left without spare parts.
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4
November 10, 2023
I applied for the first time.
The impression is good. The polite manager helped with the selection of the part. Ordered, arrived, picked up.
Insanely pleased with the mode of operation. Until 22.00! I have not yet met warehouses where you can (almost around the clock) pick up what you need. You're always breaking down during the day, breaking the day according to the schedule... And the location is quite convenient.
In general, the first impression is good enough to contact again as needed (although I really want it to be as rare as possible)
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April 4
The warehouse and sales managers work seven days a week from 8:00 to 22:00 on weekdays and until 21:00 on weekends!
The assortment is large.
If you know exactly what you want, consultation on availability, quality and compatibility is quite sufficient to make a decision. A couple of times the guys helped to slip through with "less blood", for which I am very grateful. In which case there is time to return the s/h.
I recommend it!
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3
1
November 7
Review at the moment: they have repairs inside, everything has moved to the second floor, it is especially unclear where to turn when you arrive. The refund is generally somewhere on the reverse side, for this you need to walk 300 meters there for delivery and back for money. It's a long time to wait, it's cool, uncomfortable ... I hope they will fix the situation after the repair.
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1
September 26
I will never contact this company again! All purchases are prepaid, the spare part that did not fit for a refund is not accepted! They have an excuse that a high-quality spare part is not refundable! My advice is to choose other companies
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3
August 23
Large auto disassembly, only the entrance was hard to find, few signs from the entrance, so spare parts as on the website, they give you to check the spare part before buying and 14 days to check the spare parts, so do not delay the installation
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September 1
I do not advise you to contact these specialists, the purchased wings (new) did not fit, the refund was refused, arguing that the warranty and refund do not apply to body parts, be careful when working with these "specialists"
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2
July 25
They helped to find the part, even though it was not available, they removed it from the engine, made delivery, even though the time was already up. Very competent staff who really do their job.
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May 4
I have applied repeatedly, I will not do it anymore, the booking rules are not written anywhere on the site, the manager did not specify anything about the booking rules, I took 2 of the 3 spare parts, the 3rd one was automatically removed from the reservation, no one talks about it, the manager did not call back and did not specify whether it was possible to give the reserved hch to another client, on the phone, communication is polite, but I was surprised by the phrase "the situation is stalemate" the manager does not offer to dial if a new batch arrives at a similar price, the offer is only to take 50% more expensive and there are no solutions and apologies either.They sold the reserved position and everything is fine with them.The complaint book is only for the issuance department, there are no questions for them, I did not write a complaint. The unpleasant residue remained.
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4
1
November 22
I ordered spare parts, paid for more than a week, could not send them, I started calling one manager to transfer them to another, managers talk very audaciously In the end, I achieved that they sent me spare parts, I waited more than 10 days as a result, it is broken, honestly, they work very terribly
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1
August 24
A wide selection, but sometimes spare parts need to wait until they are brought from "contractors", according to defects, jambs not specified in the description regularly slip, you need to look
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1
June 26
It's a great time to buy any spare parts for your car from Europe. And the prices are affordable
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August 8, 2023
Качество работы на высшем уровне. Запчастей много, выбор огромный. Персонал квалифицированный. Качество товаров хорошее, бывшие в употреблении. По сравнению с другими время ожидания минимальное. Доставка есть и бесплатная. Парковка не очень. Расположение отличное, метро рядом. СТО бы еще открыли для полноты сервиса!
1
June 29
How small children transfer from one manager to another , but in fact there are no specifics ! Maybe today or tomorrow, in general, we will bring it sometime)
If you value time and money, it's better not to mess with nerves
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6
October 25
A good selection of used spare parts. They can also pick up new ones. I ordered new grilles for the A8. Everything was done in the best possible way.
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March 23
So-so assortment, they sell spare parts that must be disposed of! I once bought a two-mass flywheel, brought it to the service station, they looked at it and said that it was dead! I was shocked! I had to take this flywheel back to this super auto assembly. I brought it to the place where I received it, and they said that take it to another place, they are engaged in returning it! Previously, the refund was in place! I thought that everything was nearby, nothing like that, I had to carry this two-mass "kick-ass how heavy" 500 meters!!! When I brought it to the return point, they asked me what was wrong with it?! I said he's not a worker! An auto disassembly worker examined this flywheel and said how they even put this dead flywheel on sale! It's just a shock!!!! The employee themselves are surprised by their organization! Avoid this office!
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4
August 5
Once at a time, you don't have to, once the bent disk was taken out, the second time without jambs: I bought a washer tank everything is OK. From the jokes, the spare part that hangs on the website in Minsk ends up in a warehouse in the Russian Federation.
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November 26
The road to the warehouse is in the same condition, which is easier to walk. And at the same time, you can also buy spare parts for the suspension! The driving paths are better at the tankodrome!!!
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November 12, 2023
Great service, smart and responsive staff both in Belarus and in Moscow Time. I bought an engine from them, manager Arthur from Belarus, special thanks to him for his patience in communication. I also bought injectors from them. Everything works flawlessly. Everything is fine. Prosperity of this campaign. Excellent firm and staff. I RECOMMEND IT!!!
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1
March 26
I applied for the first time, I needed a gearbox, since there was vibration during acceleration (before that, I replaced the semi-axles and the wheels were smooth). It came quickly, the condition was declared, without problems (no noise, no backlash). I pick it up, put it on a hundred... I leave, all the transmissions are buzzing... tin!!! As a result, I put the old box back, because I thought that the vibration was due to the gearbox. I spent 400 rubles for the work on removing and installing the gearbox 2 times)) I was dissatisfied... "thank you" avstrong!!! They could have offered compensation, but I didn't…
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6
November 20
Cool guys!
We quickly completed the purchase of spare parts.
But, they also came up to my car.
Good luck to you guys!
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April 29
A large selection of spare parts, sometimes at very interesting prices, work 7 days a week until late. But! The site does not display where the part is located, you need to call and clarify, it happens that it is in a warehouse in the Russian Federation and you have to wait until it is delivered. It's a little inconvenient, it's better not to go without calling the manager.
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July 29
The prices are normal, the staff is polite, the delivery is inconveniently organized and the payment was made only at the checkout, I had to wind circles from the warehouse to the checkout
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1
June 27
The positions are hanging, you add them to the basket, you make out and then they call back this position is not there!!!!! Is it really so difficult to remove this product or specify it is irrelevant in the description!???
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3
2
May 1
Hello, I had to use this AutoStrong campaign once.I wished for it, they ask for an advance payment, and say when the item will be at the pick-up point. You paid for it, but the spare part did not arrive at the right time.They begin to feed you breakfast. It is not reported in advance
The item is delayed. To return the money, Anya sends forms to the phone to fill out unnecessary care.
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3
October 28
I haven 't been for a long time .but then it happened, I had to apply and stop by..I was surprised how much everything had changed there ..the service has definitely become better
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March 8
I do not recommend visiting this organization. The car is disassembled, I call them, clarify if there is a spare part, they say there is, and not only, a choice of five pieces, I arrive, bring the whole broken one, without warning about its condition before going to them, and about the choice of five pieces they are informed that they are abroad. I've heard something similar from other car owners. The conclusion is that they do not know how to disassemble a car, they break down completely still living spare parts. If you manage to get to them, be vigilant, or better yet, do not get to them if you do not want to "get in" for time and money.
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3
July 6
Very low level of communication, I will not recommend it to anyone, there are no specialists… that's how they treated me... maybe you'll be lucky... there's enough of them... I found them quickly…
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February 15
Disgusting approach to the client, both the managers and the (support).
There are spare parts that fit from one car model to another, but the manager knows that I have one car model, and I want to buy a spare part from another.He says in this case, this spare part will be without warranty, why?although the announcement says 14 days for verification.I wrote to support to explain the reason to me, they said we'll figure it out and let you know and silence on this.
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3