Bakai bank
59 reviews
October 11
An excellent bank with responsive staff who always go to a meeting and find a solution to any issue, quickly issued a card, an excellent mobile bank.
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November 16
I issued an Elcard and a non-resident Visa here. On the first day - the application, on the second both cards, the application and the accounts. It is very convenient to transfer from Russia to Elcard Online, and in the Bakai application - from Elcard to Visa. Abroad, even through Google Pay, everything works. The staff are efficient, polite and competent. Recommend.
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January 24
It seems to me one of the best branches in the city. It's a pleasure inside the building, everything is clean, there are sofas for those waiting, the queue moves fast enough. There are toilets freely available, which is also not unimportant. The staff are all friendly, there have never been any problems.
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3
October 13
A clean, comfortable office with very professional and courteous managers. I opened the international card, and the next day I took it away in the morning. Although I probably could have done it the same evening.
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1
December 9
I STRONGLY recommend that Russian citizens do not deposit money into this Bank!!!! Be vigilant!!! Especially when it comes to currency (dollars, euros). For your own money, you will receive: rudeness, disregard and the darkness of incompetence, while you will suffer huge losses to take your money. Read the reviews and everything will become clear to you.
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July 14
The central office of Bakai Bank. You can issue a Visa card in 3 days, which is important for Russians at the current time. It's always crowded, you have to wait in line…
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1
April 9
Predictable and fast service. There are often a lot of people, but the queue moves quite quickly. The staff is friendly and ready to delve into the problem.
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1
August 3
An absolutely useless institution. Support cannot help in any way on any issue. The application is disgusting and clogged, employees write to you from personal numbers in whatsapp.
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1
2
January 23
I specially flew in December 2023 from Moscow to make a visa card for foreign payments and tourism; I planned to spend 3 days and as a result it is issued for 1200 rubles a day. The service is excellent; there is a queue of Russians, but everything is fast and there are a lot of windows; they are tied to Russian phone numbers. When activated, you will have to wait a day. I'm putting a solid 5. Replenishment via the WORLD without commission.
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6
July 1
In general, everything is fine, but customer service is taking a very long time, the queue is 1 person in 10 minutes.
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September 15, 2023
An excellent bank for physicists, quickly issued, multicurrency. Convenient application, good location. Loyal staff. Keep it up ! Yurikov has not tried it, but maybe in the future.
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May 11
A great bank! The staff is very polite! There are queues, but very small, this is a normal phenomenon. I was there 2 times, I was served no more than 15 minutes.
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November 30, 2023
A good bank. An electronic queue that moves fast enough.
The urgent production of the card was done in 1 day.
The staff is friendly and ready to answer all questions.
Of the minuses, the department is open until 17.00
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2
June 19
Excellent bank, pleasant and friendly staff ☺️
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1
September 18, 2023
I received the card at this bank branch. The conditions on the map are not bad. The staff is polite and sincerely tries to help.
But the organization of the work is just terrible! It is indicated that the bank has been open since 9, while the doors were opened only at 9:10. The queue is huge, the electronic queue menu does not assume "long" and "short" windows, as a result, customers with long operations clog the windows and a queue is formed.
We waited for more than 2 hours.
The bank branch closes at 17:00!!!! Not even at 18:00, but at 17!!!
It does not work on weekends.
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1
3
September 13
Friendly staff, but extortionate courses and commissions. Not understanding the legislation.
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January 20
If you arrive at 9.00 (for the opening), you will receive a VISA dollar card at 16.30. You need a Russian passport, you can ask for a ticket. The minimum it costs is 10 dollars for annual maintenance plus 12 for urgency. Direct transfers from Sberbank and back in the applications. The card can be linked to a Russian phone number.
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3
November 13, 2023
A great bank with good opportunities, fast and reliable! I have been working for a long time and I advise everyone to please with this bank .
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3
January 31
Very professional guys work in this bank. We are always ready to help and answer any questions. There have never been any failures in the preliminary arrangements. I recommend.
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1
1
July 26, 2023
One of the best banks is one of the best branches in which you can arrange all the products that the bank provides there is an electronic queue there is a color that you can drink cold water and good service to all advice
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3
July 15
We quickly made a map. Unfortunately, transfers from Sberbank are no longer working
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August 12, 2023
I was at the bank for several days in a row, very long queues, as I understood, the staff is universal, from this (in my opinion) and long queues, because employees often ask each other what and how to arrange, how to help the client in his situation.
There is something to strive for
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3
1
July 29, 2023
Promptly, as politely as possible. Efficient employees. They answer all the questions in detail. I was very satisfied with the service.
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4
March 22
I like that I always walk in without waiting in line. And that they smile and that it's not hot.
Compare with other branches of this and other banks, you will understand)
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September 13, 2023
The bank is located near the hotel. There are no queues, the staff is polite. We received a card upon opening an account from a colleague. In general, everything is fine!
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2
April 25
Polite staff, explains everything, it's very nice inside
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March 23
Quickly, with understanding, a lot of windows. They came to make payment cards - how many times they came, all the time they were first in line.
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September 24
It's a very long time to wait for a card, but at least you can get it without registration.
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February 15
Everything was quickly processed, you only need a passport with a stamp. I issued an express issue, the cards were ready the next morning. A convenient application, support works quickly. Thanks!
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June 15
Very customer-oriented and professional managers. Thanks
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October 3
Fast and courteous service
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1
July 29, 2023
I am pleasantly surprised by the quality of service.
Everything was processed quickly despite the heavy load.
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3
March 17
Excellent service. Everything is fast and friendly.
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1
June 4
Fast service. Polite staff
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November 13, 2023
Responsive staff, queues are not large, quickly and efficiently
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3
March 22
This bank is wonderful. It's been a long time since I've felt such emotions from going to the bank. To open an account for a non-resident, just a passport is enough. Other banks do not provide such simple conditions. Thanks, Buckeye Bank.
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3
June 2
Fast and friendly. I issued a non-resident card.
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1
September 17, 2023
The impeccable work of this office in everything
Every employee knows their job
They will tell and explain everything very clearly
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3
March 28
Polite staff.
Everything is clearly organized
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2
October 4, 2023
Friendly staff. They dive into your problem and help. I recommend.
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3
November 4, 2023
They work fast, there is an electronic queue. Everything is convenient
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3
October 15
VISA cards are for sufferers...
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September 30, 2023
We made an international visa card for a couple of days for a Russian passport. Everything works, I liked it.
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1
August 23, 2023
I quickly issued a card here. The bank is open until 17:00 and since July there is a lunch break, be vigilant
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3
November 27, 2023
While I was sitting, I saw a lot of dissatisfied customers, my question was not solved the first time))
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3
May 1
A great bank! Great team!
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January 23
A good bank with excellent service
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3
October 30, 2023
I quickly and simply issued a visa card, receiving it the next day.
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1
January 15
All well done. I really liked it
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September 4, 2023
Everything is very positive and prompt.
The Kanykey girl is a professional.
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1