The bank is in the thick of the traffic. An ill-thought-out parking area. The technology is at a good level, but the staff is not always prompt!
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Марина Барышева
Level 3 Local Expert
October 28
It is very difficult to find a working ATM. At the regional executive committee, the ATM " chewed " my card. It's been 3 weeks, it still doesn't work. To the east.Revolution it also doesn't work. I wanted to put the money in. A strange bank!
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Чина братан
Level 5 Local Expert
October 27
The service is at the highest level, the repair was done perfectly, the repair should be continued by the way I worked there))
We did the repair)))
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Вадим Шляпников
Level 5 Local Expert
November 29, 2022
Staff: different😂 a lot depends on employees and their relationships) Irina helped me, the girl is very involved in the process and works on her own initiative - for example, she provides information about useful telegram channels, as well as helps with consultations in the telegram) this is very valuable, I received answers to many questions without entering the office and without calling the hotline. Also, questions are asked by those who are physically no longer in the Republic of Kazakhstan and there are answers to them too).
:
1. The deterioration of conditions for non-residents is distressing.
2. The electronic queue does not work on weekends (M.B. She also has a day off or I was so unlucky).
3. The multi-currency ATM is malfunctioning. They fix it, but it falls off again. You can use it, but do not expect to succeed the first time.
4. On weekdays, many "windows" are open, they cope with the queue, on weekends they do not cope.
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3
Виталий Потапов
Level 8 Local Expert
September 1
A good bank, good staff, everything is done as quickly as possible.
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Hector
Level 9 Local Expert
May 15
A good bank, excellent cards, I transfer my rubles to it, change them into dollars and spend them all over the world on their card! Take an ironcard, you won't regret it
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Владимир К.
Level 9 Local Expert
June 27, 2023
The service, attitude, staff are all excellent👍 the waiting time is short, the location is very convenient
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1
Алексей Грицко
Level 15 Local Expert
December 21, 2023
Nice friendly staff, but a lot of visitors. Long queues
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Гуля Бисенова
Level 7 Local Expert
January 14
Competent managers for obtaining a loan to a legal entity. In particular, I received full information from Julia's manager
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Александр Кудашев
Level 12 Local Expert
December 7, 2023
Fraternally, Salam, a very cool department, Rahmet, they help with everything
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1
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Artem Mikheyenko
Level 6 Local Expert
October 13
The cash register service is very slow
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Станислав Солодовников
Level 5 Local Expert
June 17, 2022
I had to spend an hour and a half in the queue, after which a friendly consultant girl quickly helped open an account and issue a card. To open an account, you need: a printed IIN, a passport with a stamp on crossing the border, name the address of residence in Kazakhstan (the address of any hotel is suitable), remember your INN number
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Сергей Ш
Level 7 Local Expert
September 26, 2023
There is always one unqualified employee who will shit all the good things that others do and he is sitting at number 11
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Вероника
Level 4 Local Expert
March 25, 2023
I came to change the currency. One cash register was working, and after half an hour the queue opened a second cash register.
The slowest service. A lot of time has been lost.
The administrator is not in place.
I do not recommend this department
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1
Андрей Евгеньевич Васильев
Level 12 Local Expert
June 1, 2022
Excellent bank, fast service, competent staff, separate thanks to Aigerim, there is an ATM issuing dollars, which is also convenient. It is convenient to get there by car
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Наталья Самсонова
Level 5 Local Expert
October 24, 2022
The bank as a whole is not bad. The attitude towards customers is polite. But there are a lot of people at the ticket office. Two windows were always working. I've been there three times. And there is always a huge queue! I waited at least two hours every time!
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1
Art
Level 13 Local Expert
November 5, 2022
I have been a client of this bank for a little more than a month, at the moment I like everything! All purchases are credited with cashback, which is convenient to transfer in tenge to the card, the application is convenient.
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Асет Утегалиев
Level 15 Local Expert
December 29, 2023
The managers here are very polite and very convenient...
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1
1
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Багдат Губашев
Level 10 Local Expert
May 11
A good bank is fast and convenient
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Андрей Лоншаков
Level 10 Local Expert
November 14, 2022
The service and staff are at the highest level. Special thanks to the director of the department. The waiting time is appropriate. Respect and respect to the cashier from the fourth cash register.
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Галей Б
Level 19 Local Expert
March 5
I liked it, I advise you to apply for a loan.
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Александр
Level 20 Local Expert
October 17, 2022
Everything is normal, the staff is competent, ready to help, the electronic queue did not provide convenience, the scoreboard did not work.
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Maxim Ten
Level 13 Local Expert
June 2, 2023
Convenient, modern bank, all services in one place! I closed their mortgage!)))
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Юртаева Анастасия
Level 10 Local Expert
July 5, 2022
We wanted to open an account for a non-resident. The manager we came across wasn't ice at all. She spoke sooo softly, I had to ask everything several times. As a result, we went to another department
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1
Бауржан Адилов
Level 8 Local Expert
December 23, 2023
An excellent bank, but supports sanctions((
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1
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Crush Game live
Level 17 Local Expert
November 4, 2021
The best course, a great girl standing at the reception helped me very well with all questions, few people and very fast service
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1
1
Антонина
Level 6 Local Expert
October 27, 2022
Attentive and friendly staff of the bank. I recommend it to Russians to get an IIN.
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1
Николай
Level 11 Local Expert
November 2, 2022
A very strange bank. It's always dark. There are a lot of unhappy people. We were transferred there after Alfa Bank. There is nothing to compare it with.
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александр щербаков
Level 11 Local Expert
August 15, 2022
The staff is working hard. 2 girls are Operators, they explain how, as if I personally came to their bank. The queues are long, 1.5 hours
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1
Анатолий Меркулов
Level 8 Local Expert
June 28, 2022
Whenever I come to this bank, there is always a huge queue. There are no administrators. The electronic queue is not working 🤦🏻♂️ There are very few credit programs.
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1
Нина Шагиева
Level 11 Local Expert
September 21, 2023
Queues, the service speed is too low
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1
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Ирина Лысенко
Level 6 Local Expert
December 10, 2022
The service is excellent! Quickly, carefully. Thanks!
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Ильдар
Level 5 Local Expert
September 18, 2022
There is no electronic queue, employees can give contradictory information. Otherwise, it's good.
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1
Vladimir
Level 14 Local Expert
November 11, 2023
Like all banks...
for a ruble, return 5
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1
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Роман Смелов
Level 10 Local Expert
June 15, 2022
I made a multicard, a week is the deadline. Aigerim did everything clearly and quickly
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1
Берик Козыбаев
Level 7 Local Expert
June 8, 2022
Employees in the field are weak in their pros to open a ruble account, I lost about 2 hours
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2
Михаил Белоус
Level 5 Local Expert
July 4, 2023
Crooked business customer service.
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1
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Анастасия Вахрина
Level 5 Local Expert
March 8, 2023
A good department, but the queue is often stupid
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1
1
Александр
Level 16 Local Expert
November 18, 2022
We waited in line for two hours, there are no questions for the staff.
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Тлек Рахматалиев
Level 7 Local Expert
November 6, 2022
I recommend that the Bank's management read the Complaint Book once a week
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2
Прохожий
Level 12 Local Expert
July 4, 2023
Excellent service
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1
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Гульназ Агисова Хабибуллиевна
Level 8 Local Expert
July 2, 2022
Average service, there are only 2 ticket offices,
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1
Yaz Ber
Level 13 Local Expert
April 23, 2020
One of the oldest banks in the country. The branch in Uralsk is located in a busy area of the city on the central market. The access roads are not very convenient, only along the one-way Mukhita street, a small parking lot for customers.
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1
Елена Лопухина
Level 8 Local Expert
September 15, 2022
Fast and personal service!
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1
1
RWJ
Level 6 Local Expert
December 1, 2022
Service h 2 points out of 10
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2
1
Николай Б.
Level 3 Local Expert
September 5, 2022
The call center cannot be reached, the problem with logging into the personal account at the bank branch has not been solved.
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1
2
Миша .........
Level 6 Local Expert
December 24, 2022
They work well
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1
Саламат Ералин
Level 15 Local Expert
July 4, 2020
The building is on the market, which makes it easier for buyers to apply for a loan and receive money
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1
Yerzhan B.
Level 5 Local Expert
August 23, 2021
They stupidly close for lunch. Not customer-oriented