Here, the most terrible service personnel are not all of course. When I was waiting in line, I watched how the managers behaved. Many people from the upper floors run to the first floor, there are tables for customers behind the walls, but this place is not noticeable. The managers are hiding there, and meanwhile there were no real queues on the top floor. The place should be served quickly so that there are no crowds, they hide anyway, there is no control of managers at all. It's a complete mess. The managers do not answer the questions at all, pretending that they do not hear. And for just a question, they play football with each other.
See original · Русский
1
1
Show business's response
Айзада К
Level 7 Local Expert
December 16, 2024
The service is the worst, from morning to afternoon I sat waiting for my turn. They serve for a long time for a very long time
See original · Русский
1
1
Show business's response
Ринат Р.
Level 7 Local Expert
March 10
The computer program is running slowly, and the registration process is delayed for this reason. It takes a very long time for the cash register to be serviced, and it may also be related to a computer program. An advanced computer program could solve all the issues!!!! I wish the bank good luck!)
See original · Русский
Show business's response
Ольга Ф
Level 10 Local Expert
November 28, 2023
I had to become a client of this bank. I didn't like it. The workers are sluggish, sleeping as if. The cash registers are not working. The Internet is bad. The base is constantly hanging or it's so convenient for them to talk. I lost a whole day during registration. Also, repairs are going on inside and outside.
See original · Русский
2
1
Show business's response
Посетитель
Level 9 Local Expert
December 5, 2024
A terrible bank , you need to take your salary to the main office
See original · Русский
1
Show business's response
Dmitriy Goncharov
Level 7 Local Expert
December 24, 2023
Our bank ... many years of partner experience. We know all the staff by sight. They make a modern logical repair-update.
See original · Русский
Show business's response
Олег Олег
Level 12 Local Expert
October 28, 2023
The device for the next one does not work, the boy who writes out coupons leaves, then writes the coupon on a piece of paper with a pen. The device does not work, then write on branded stickers... I was served on the second floor, from the free place where I sat for more than an hour, the scoreboard is not visible, far away, and they don't say out loud whose turn it is. On the 1st floor they say, on the 2nd - no. The queue is coming up for a long time, but I was lucky with a specialist. A nice guy, with a sense of humor, dilecate, helped quickly and professionally. As a result, the bank - 3, the specialist - 5, in the end it turned out 4. Still, the application was put in order...
See original · Русский
Show business's response
Медербек Джороев
Level 13 Local Expert
August 13, 2024
A good bank. The managers are so competent and polite
See original · Русский
1
1
Show business's response
Снежана Старосвет
Level 5 Local Expert
August 30, 2022
I have been working at this bank for a long time. The managers are polite, they will always advise you. There are no queues or several people, you don't have to wait long. The disadvantage is that you need to improve your work with electronic data. The speed of information processing in applications strongly depends on working hours. It happens that the information "hangs" for several days. I wish my bank development and improvement!
See original · Русский
1
Талгат Миерманов
Level 7 Local Expert
November 1, 2024
I sat for about an hour and a half
See original · Русский
1
Show business's response
Азиз Раимов
Level 10 Local Expert
October 17, 2023
Terrible service, not friendly staff, the building has been in need of repair for a long time... Billions are made on people and cannot create basic conditions
See original · Русский
Show business's response
Huseyn Kim
Level 12 Local Expert
January 19, 2023
This is the only place where you can get a Western Union transfer without any problems. God, I've been everywhere and only in this bank is everything okay with them. You will not be able to get a wu transfer anywhere in the city. Not Nurbank not kazpost
See original · Русский
Лейла Шок
Level 16 Local Expert
February 11, 2024
A good bank. Fast service. There are Crown transfers
See original · Русский
1
Show business's response
Диана Турсынбай
Level 2 Local Expert
September 30, 2024
A terrible center. Employees are rude
See original · Русский
1
Show business's response
Роза
Level 5 Local Expert
June 7, 2022
I liked the service, the manager tried to help, and treated the problem with understanding. He gave useful advice. In general, the service is with soul).
See original · Русский
2
1
Nurbek Serik
Level 8 Local Expert
January 3, 2022
A very good bank, in terms of mortgages. And the specialists know their job, and the service is good. It would also be more convenient to expand credit departments and get a card
See original · Русский
Султан Тлеуов
Level 11 Local Expert
December 23, 2023
Recently I was there, a good repair has been asking for a long time
See original · Русский
Show business's response
Тот самый
Level 10 Local Expert
January 25, 2023
It's strange that one branch says one thing, this one says another. I barely opened the card, as a result, they didn't really explain it. Work through the team
See original · Русский
1
796655 796655
Level 5 Local Expert
November 6, 2024
Good
See original
1
Show business's response
Лаура Utepbergenova
Level 6 Local Expert
September 10, 2022
I didn't get through to the call center, you wait for at least 10 minutes to be answered, they pick up the phone and hang up without giving a clear answer.
See original · Русский
1
1
Мадина Мадиева
Level 4 Local Expert
June 14, 2023
Responsive staff, optimal conditions
See original · Русский
1
Ирина
Level 9 Local Expert
January 26, 2024
The service is very long
See original · Русский
Show business's response
Карина
Level 10 Local Expert
March 27, 2023
Rude staff. The building is old, uneducated people are sitting at the checkout
See original · Русский
1
1
Olzhas Tokhtarov
Level 10 Local Expert
July 2, 2022
The bank is like a bank, but it is already outdated. And the commission for swift transfers is large, so the commission is so-so
See original · Русский
Адилбек Сейдахметов
Level 4 Local Expert
January 3, 2023
The ATM was not working inside. There is no employee on duty at the site
See original · Русский
1
1
Сейдалиев Асхат
Level 3 Local Expert
October 23, 2022
You still have to pay for the bank service if you want to take out a loan and the interest is crazy
See original · Русский
1
1
Лаура Оспанова
Level 4 Local Expert
July 27, 2024
Super
See original · Русский
1
Юлия
Level 13 Local Expert
November 29, 2023
Long-term repairs.
See original · Русский
1
Show business's response
серик муканов
Level 8 Local Expert
February 15, 2022
Where are the ATMs????? More ATMs are needed in the city. Polite managers.
See original · Русский
БАХЫТ Нуралиев
Level 9 Local Expert
September 7, 2021
A normal bank, I've been paying the mortgage for ten years, but they don't have a single terminal in the city.From here, draw conclusions about which bank it is.
See original · Русский
1
Olya I.
Level 12 Local Expert
November 12, 2021
Make repairs to the building. Everything is fine, the staff is friendly, they explain everything, but I broke my nail on the door when I opened it. And the view is already outdated from the outside
See original · Русский
Сабира Жалиш
Level 10 Local Expert
September 9, 2023
Standard Bank
See original · Русский
1
Денис Анатольевич
Level 15 Local Expert
July 23, 2023
Long queues
See original · Русский
Show business's response
Григорий Смирнов
Level 21 Local Expert
May 8, 2021
A good bank , I was satisfied with the staff and service of this branch
See original · Русский
1
Эльдар С.
Level 13 Local Expert
December 8, 2021
The service is at the highest level. I advise everyone.