My favorite bank! I always contact the department at 185 Independence Street. Everything is clear and fast! Valeria's cashier is a highly qualified employee, always polite and tactful. It will tell you how to do it better and faster. Thanks for the work!
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Helgi
Level 17 Local Expert
January 13
Quite modern. Clean, tidy, competent and friendly staff. Convenient - on the metro line, Parking is not very convenient. Interesting conditions for a retirement account...
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Татьяна Татьяна
Level 2 Local Expert
January 30
I have never seen a more disgraceful attitude towards bank customers anywhere. You can't get through to a specialist for advice (it all ends with listening to a melody), you get the same answer in messengers, they don't give the contract to the client, ATMs can be transferred on the fingers of one hand. But how profitable it is to take a commission, offering to use ATMs of so-called partner banks, and inform the client about the debit of money after 5 days. The bank's convenient position. Less information is available to the client, which means more income for the bank. It's a complete disgrace!
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Елена Нестерович
Level 4 Local Expert
January 15
1. It's impossible to get through, it's impossible to resolve the issue, you listen to Eva's long answering machine and wait a very long time without an answer.
2. When visiting the bank, I decided that in the history of the online online application there is no information about the receipt of money to the card, about the transfer of money from card to card.
3. The package of services installed in the application is 1, there are no messages about the account replenishment message either.
4. All this has been repeated many times.
The operator's response that the application is being recycled cannot accept such an answer.
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Алексей Петров
Level 5 Local Expert
February 17
We still need to look for more dissatisfied employees ) Girls, it's not my fault that I have to come to you on business, please forgive me.
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Татьяна Р
Level 9 Local Expert
December 6, 2024
I came to the bank at the exchanger at 12-34, 2 windows were closed, it says a break until 13 o'clock and this was the second half-hour break in the morning. I went to another bank.
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Александр Панкратьев
Level 6 Local Expert
June 11, 2024
Employee Nadezhda refused to give her last name.
They left a request for a loan.
The employee was sitting and typing very slowly. For every action, she called an employee nearby and asked for almost every step, which indicates her incompetence.
During the time we were sitting, she asked for the phone number and residence address 3 times.
As a result, after an hour and a half of registration, she opened one of the documents and said that there was one "but", because of which it was not possible to apply for a loan at the moment.
Why was it not possible to immediately review all the documents for their compliance with all participants and then start the registration process?
In total, taking into account the road, more than 2 hours were spent by 4 people during working hours (because the bank is only working at this time).
To the question "why didn't you check all the documents before the start of registration?" the employee shrugged her shoulders and there was no response, no banal apology.
Complete incompetence and disrespect for people, their time resources and their own too.
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дима доронин
Level 3 Local Expert
November 14, 2024
It is not possible to get through to this bank, there is always an answering machine "Eva".......
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иван акулич
Level 11 Local Expert
May 2
A very friendly employee at the exchange
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Марго
Level 16 Local Expert
August 13, 2023
Friendly staff, good advice, will always answer your questions and help you make a choice)
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Alexandr Kononok
Level 13 Local Expert
September 24, 2024
The worst Bank does not solve the issues, and if it does, it solves them within a month or more
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Андрей
Level 4 Local Expert
August 29, 2024
The department is super, thanks for the service!
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Sergei Kazachoc
Level 4 Local Expert
May 15, 2023
Normal bank Moscow-Minsk.. Now Dubrabyt is called small, but it works with the population and the course is good..
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Татьяна
Level 9 Local Expert
June 18, 2021
They used my money for free for 4 years.
We are not obliged to inform you that the term of the contract has expired. And they kept the money. How to send SMS of an advertising nature, so they can, but they don't have to tell you that the money is lying around.
Lost profits are your problems!
I will not advise anyone, then they will say that you did not ask!
Disappointment!!!
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Владимир Диалектов
Level 23 Local Expert
December 19, 2019
I must say right away that my review is purely subjective. I don't trust any small banks with 3.5 ATMs in different parts of the city. But since fate forced me to face this bank, then I will tell the general public about my personal experience.
There is an electronic queue in this branch. At that time, there were two choices: to the cashier or to a specialist.
First, I took the number to the cashier, sat for 20 minutes to hear from the girl that first you need to go to a banking specialist. Well, you understand that, as a result, I spent a whole hour sitting in queues in order to get the banking service I needed. The solution to this problem is quite simple. It is necessary to have a consultant in the room who will explain how the business process for the service is organized.
In general, the specialists are very polite, willing to get in touch, help, explain, etc.
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Михаил Владимирович Рогалёв
Level 4 Local Expert
July 4, 2021
I had to work with many banks in Minsk, the Uruch branch of the Dabrabyt bank is the worst of all that I know, the attitude towards customers is simply terrible, the deception and incompetence of employees is simply amazing... the remark is unlikely to be answered in the prescribed manner ... please, self-respecting people .. Avoid him !!!
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Kiryl Nikalayenka
Level 10 Local Expert
April 12, 2023
There was never a queue. Everything is fast and convenient
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Татьяна Ш.
Level 30 Local Expert
June 1, 2021
A very small Branch of a very large Bank, all operations are performed, the staff is responsible - I have used their services more than once myself — contact me, I advise you!
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андрей пугач
Level 15 Local Expert
June 13, 2020
a pleasant and responsible and, most importantly, competent team and staff .a polite attitude . I was in priorbank, the status of this bank does not allow me to treat the clients of this bank politely, so if I go to Dabrabyt, before that it was Moscow -Minsk
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Оксана Шкилёнок
Level 14 Local Expert
August 4, 2021
The employee served me quickly and competently enough, but I sat in line for about an hour and a half (since she was alone in the hall for an hour, not counting the cashiers) 😔🤔
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Шурик Жук
Level 15 Local Expert
June 18, 2023
I do not recommend this bank at all for any
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Светлана Сбрижер
Level 13 Local Expert
September 12, 2021
Fast service! Pleasant interior, competent staff.
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Степан Жарко
Level 11 Local Expert
December 11, 2021
First, they cheat and lure you through advertising, then they fool you in the branch itself-not a word of truth in 30 minutes of communication with a representative of the bank!
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Ната Габец
Level 11 Local Expert
October 23, 2022
The service is good, but as a bank it has disadvantages
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Алексей
Level 19 Local Expert
June 22, 2023
A modern bank.
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Денис Мотолько
Level 21 Local Expert
January 29, 2022
A good bank. There is an ATM, currency exchange and customer service desks.
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Anonymous review
September 21, 2020
They work from 10 .
Works with 10 cash register 100% -5 stars.
The rest work as they want , maybe by 10 , maybe by 11 , as in the market
09/21/2020. 10:45 there is no one , it works , only the cash register
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Федор Емельянов
Level 9 Local Expert
August 27, 2021
The cashier does not know how to determine the authenticity of banknotes, you can easily end up in the police!! Be careful!!
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Елена С
Level 17 Local Expert
June 24, 2022
There are no queues
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nazar_yanarov
Level 6 Local Expert
April 20, 2020
The most terrible department! There is always only 1 specialist at work, who is very slow and dissatisfied with the service
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Татьяна Кажуро
Level 4 Local Expert
March 19, 2020
according to the reviews of friends - 5 stars, they have not reached it on their own yet.
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Анжела Жилянина
Level 9 Local Expert
September 19, 2020
Quickly, politely.
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Светлана Сбрижер
Level 10 Local Expert
September 22, 2019
Clean, cozy, fast..
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Моргун
Level 3 Local Expert
December 22, 2019
very long queues
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Людмила К.
Level 7 Local Expert
January 8, 2020
Eternal queues.
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Анна Я.
Level 5 Local Expert
August 22, 2018
Long queues
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Anonymous review
September 21, 2012
They were dissatisfied with the attitude of the head of the department towards customers (rude attitude, rudeness)