The bank looks great after internal changes, everything is very convenient and comfortable to be inside, the correct location for issuing coupons, fast service.
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Ксения С.
Level 3 Local Expert
November 6
The attitude of employees towards customers is terrible! We applied online, the loan was approved, we applied to the bank for receiving and signing a loan agreement, to which the employee said, if you applied online, then sign it yourself. They called the office.the center, where they consulted and said that it was possible to sign at the department, arrived again, started shouting and refused to sign.
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Елена Якубович
Level 6 Local Expert
November 22
A good bank. Customer loyalty is very high. In solving my question, almost the only bank that helped.
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Александр Сазонов
Level 6 Local Expert
December 2
Such a thing. Employees do not have all the necessary information. There are no Mir maps available. Interaction with banks and businesses at 0 c+. There are no ATMs.
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Елена Абрамович
Level 7 Local Expert
November 25
Horror. In the evening, when people leave work, only one ticket office is open. For some reason, a mother with noisy children is allowed to skip the queue, and all other people should suffer because of them. Put things in order
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Михаил
Level 14 Local Expert
December 8
Friendly approach to customers. The office is neat and modern.
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949501 Затолокин
Level 8 Local Expert
March 2
There is always a long queue, which means a good bank, since people go there, at least one more cash register, and so that it is closed, otherwise it is awkward when manipulating large amounts, and everyone is looking at you
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Юрий Середа
Level 2 Local Expert
March 18
The bank is not bad, but there are always long queues at the cash desk. There is only one cash register, which cannot cope with the large influx of customers. Many people simply leave without waiting for their turn.
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Андрей Медведев
Level 17 Local Expert
February 25
They were served quickly, but could not help. They said that they did not see the accounts that were opened in the Russian Federation
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Владимир Будчанин
Level 9 Local Expert
November 26, 2023
Friendly staff, electronic queue at the entrance to the bank on the left, there is an information kiosk in the bank building
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Сергей Точко
Level 6 Local Expert
December 8, 2022
After the renovation and reconstruction, the room was transformed, it became more spacious and cozy.The staff is polite and considerate.
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Алиса
Level 3 Local Expert
April 13
There's a huge queue on Saturday. Only one specialist works!!!
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ZetexFM
Level 12 Local Expert
June 9, 2022
A good bank. They work fast. The course is really expensive sometimes. But in general. It's all good. From the loyalty program, to employees who know their business).
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Aлександр К.
Level 6 Local Expert
September 10, 2023
There are no borders, a cozy office, courteous and fast service.
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Павел М.
Level 3 Local Expert
March 19
One cash register is open, after a working day for 30 minutes in a queue for two days without success
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Stoks
Level 10 Local Expert
July 13, 2023
A good bank, but with a lot of misunderstandings, I withdraw an additional commission, although I promised there would be no commission.
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Олег Свидницкий
Level 7 Local Expert
June 28, 2022
A small room. The staff is helpful. There are few ATMs of their own, but you can withdraw money from an ATM of any bank. Deposit cash through the bank's cash desk or until a certain time at the Svetilovsky shopping complex.
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Александр Гурбо
Level 4 Local Expert
April 29, 2022
There were some problems with replenishing the installment card from another bank's card. I had to withdraw money to replenish it. It was not possible to withdraw money from the ATM at this bank. I had to go to another ATM, withdraw cash and replenish it. But in general, the queues are moderate, the service was good, and very friendly
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Анна В.
Level 4 Local Expert
August 8, 2023
Slow maintenance, ONE person works out of 3 windows for working with individuals on a weekday.
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Андрей Андреевич
Level 10 Local Expert
April 26
There is a large queue as well as norms.
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Андрей Мочалов
Level 10 Local Expert
October 19, 2021
Professional service and always friendly staff. There are several parking lots nearby, which is very convenient
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Елена Лабор
Level 11 Local Expert
May 30, 2023
The staff is very attentive and professional.
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Юлия Толох
Level 2 Local Expert
April 8, 2021
The bank is just terrible. Cashing in on ordinary people, if you miss even a little thing, you will pay exorbitantly. There is still no bank that provides installment cards that pays 9.90. ,3.50 for SMS service EVERY MONTH.I bought headphones for my husband on February 23 for 71.90, decided to pay in March so that they would not cost me 205 rubles. But today I have already paid the bank 26.21 rubles. And I came to the bank to clarify, so I sat for 45 minutes, taking into account that there were 3 people. I strongly ask you not to contact this bank.
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Олег Поливода
Level 5 Local Expert
October 9
Weak!
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сергей петраков
Level 15 Local Expert
November 10, 2023
A good bank, but long queues
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agaricus
Level 9 Local Expert
May 22
Eternal queues
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TGFFF TGFFF
Level 12 Local Expert
May 14, 2023
Fast staff work, everything is fine
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Игорь Прусак
Level 16 Local Expert
February 27
A great bank.
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Сергей К.
Level 6 Local Expert
March 19, 2021
Despite the fact that the bank's slogan is "Order in everything", there is no order, and especially no respect for the client. The client is just a source of replenishment of the bank's income. Employees are optional, who do not know how to keep their word.
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Полина Матусенко
Level 12 Local Expert
December 19, 2020
Good staff, explains everything in an accessible way and suggests if there is a question, but there is too little attendance, if there are a lot of people, then how are the sprats in the bank
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Виталий Белоруский
Level 6 Local Expert
July 4, 2022
It takes a very long time to wait for you to be called to a specialist, and in so many ways, the bank is not bad.
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Андрей Д.
Level 2 Local Expert
March 11, 2023
For the second day I can't wait for the specialists to call
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Павел
Level 15 Local Expert
July 26, 2022
Queues. There are sofas for waiting. The exchange rate is the same as other banks in the city. Polite staff.
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Надежда
Level 9 Local Expert
March 29, 2023
There are always long queues as you don't go in
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дарина В.
Level 2 Local Expert
February 19, 2021
The staff cannot properly share responsibilities, the attitude towards the client is disrespectful, when you sit in a queue of one person for 40 minutes, there is no desire to visit this bank again.
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Лана Холод
Level 8 Local Expert
December 16, 2022
There is no good parking, or rather, there is none at all. The bank is under major renovation and there is no sign so as not to mislead people.
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VVV
Level 15 Local Expert
November 16, 2023
A good bank
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Ольга Ю.
Level 19 Local Expert
December 2, 2022
Good service
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Sizar Ahmad
Level 8 Local Expert
December 28, 2021
Good. And the staff is nice
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Елена Плотникова
Level 7 Local Expert
June 17, 2022
A cramped and stuffy room.
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таня к.
Level 4 Local Expert
December 4, 2019
There are 5 jobs, and only one girl leads the reception, I had to wait my turn, and we came from another city and there wasn't much time
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Дмитрий Короб
Level 5 Local Expert
November 21, 2022
A good bank.
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Вячеслав Свиридов
Level 5 Local Expert
December 22, 2019
I got insurance from the bank. Everything went without fuss, quickly and this is the only case of my contacting this bank so far.
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Anonymous review
August 22, 2021
Favorable loan terms , good bank
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Наталья Л.
Level 3 Local Expert
September 21, 2020
Consultants mislead clients. Because of them, I have a loan debt.
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Михаил Владимирович
Level 11 Local Expert
January 15, 2020
A small room; to use the cash register, you need to go to the back of the hall through tables with bank employees!