Bank Vtb

Rating 4.0
107 ratings
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30 reviews

Level 7 Local Expert
December 22, 2024
There is only one ticket office ! Also intermittently. There are two branches in Minsk where serious operations can be performed. Weak bank :-(
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Level 2 Local Expert
July 16, 2024
Terrible service, the bank does not care about customers, it feels like they are doing everything to not return to them. It was necessary to urgently pay for the operation at the notary, but the cash register was closed in front of the nose for a technical break for 20 minutes without apologies and warnings
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2
Level 4 Local Expert
October 16, 2024
A great bank! I get almost all loans and installments through him! Attentive and friendly staff!
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Level 7 Local Expert
November 19, 2024
In the evening, one cashier works, because of the long operation in this cashier, the staff does not think how to speed up the process, but suggests not to wait and go to another bank
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Level 2 Local Expert
March 16, 2023
The bank and branches that really mock their customers, judging by the review below. The same situation happened to me. On March 14, I visited the branch on Bogdanovich Street to open a deposit in yandex units. One bill was rejected at the cash desk, what the problem was, it is not clear, but they put the unit through the glass and claimed that this problem was with the bill, although it was not fake and visually and to the touch no defects were observed..Not torn, not dilapidated, "not washed" and so on... Okay, I decided to go to the bank that recently issued this bill to me, they checked all my money, changed the "not good" bill to a new one and were surprised that it was not accepted by VTB. On March 15, we went to the branch on Gikalo to open the same deposit, but there they were already "defective" at first there were 5 bills, then, after calling the administrator, there were 4 bills... Well, how is it? Bottom line: the deposit was opened in another bank, where there were no problems with any banknotes, although I honestly told them this story. It begs the conclusion about VTB bank that the search for "bad" bills, with further acceptance of them on commission, is the corporate "hobby" of this bank! For years, my family members and I have been clients of this bank. There was a bad sediment left! I won't recommend it anymore.
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6
Level 17 Local Expert
August 17, 2024
The staff is conveniently polite, but you can't put money on Russian cards, just withdraw it
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1
Level 5 Local Expert
September 4, 2023
A great bank. Friendly and knowledgeable staff. I use both legal services and services for individuals.
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Level 3 Local Expert
May 31, 2023
Of course, I don't like the bank at all They did not warn me what documents were needed when I asked, and when I asked to send them to the employee's email so that he would print them out, they refused There is no information written anywhere that on the last day of the month they work until 4 I don't like the service at all
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Level 3 Local Expert
August 25, 2022
There was a currency left after a vacation in a popular country today. I asked by phone if I could deliver them to this address, they said: "Yes, but the bill must be in good condition." Mine was just perfect. Arrived. The cashier girl looks, twirls, grins and concludes: "no, we won't accept, torn." Shock, where is that???!!! Can you imagine the area of the sharp end of a needle? A "rip" of such an area was found, counterarguments were not accepted. No, that's all. I invited the boss who was on the spot, she also did not see the problem in the bill, but the employee, as they say, "drowned to the melt", she does not hold rebelliousness :) Bickering, arguments, time. In general, under the pressure of the authorities and the queue, it still turned out to appeal to common sense (no) The cashier gave up, took the money again. After that, the bill was subjected to a 10-minute execution for other "shoals". The price of the question was (attention) 18 rubles)))
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3
Level 9 Local Expert
November 2, 2024
There are no lari and lira - they don't even bring them here.
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Level 5 Local Expert
September 20, 2023
in this department, employees do not care about customers, they sat for 20 minutes waiting for them to start calling, all employees went about their business, one was on the phone, one was painting pens, the cash register was generally closed. It feels like lunch was at 5 p.m.
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Level 15 Local Expert
September 24, 2021
I was glad that you helped me, but when it came time to pay. I took the goods in installments from your bank, through the online store. And I faced rudeness from a bank employee. What was it? There was an employee's mistake in the payment document, I began to clarify what I should do. She keeps telling me, like a robot, that this is my mistake, although clearly the mistake was not mine. As a result, I gave the phone to my wife, and it turned out that yes, it was a mistake, not mine. WHERE ARE THE APOLOGIES!?
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Level 9 Local Expert
February 11, 2024
Polite,well-advised
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Level 7 Local Expert
May 21, 2024
Normal maintenance
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1
Level 15 Local Expert
September 28, 2021
I went in to change the currency, stood in line decently, then the window was buried for lunch for 40 minutes, despite the fact that only one worked, insanity ...☹️
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Level 22 Local Expert
August 11, 2022
A good department. Quiet and peaceful
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Level 9 Local Expert
August 19, 2022
The bank has gone completely bad! There is only one cash register in the department
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Level 18 Local Expert
July 14, 2021
There are not many people. The queue is electronic. The service is fast. Communication is cultural.
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Level 13 Local Expert
January 9, 2023
Friendly staff.
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3
Level 5 Local Expert
September 14, 2022
Polite staff at the bank.
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Level 30 Local Expert
January 29, 2022
The legal address is located in this building. We went into the bank - there is nothing annoying for an ordinary person in it
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3
Level 16 Local Expert
July 30, 2021
Nothing unusual, everything is standard for VTB. I came to change money.
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3
Level 7 Local Expert
January 10, 2020
A normal bank, an ATM is on the right, the one that does not need to climb through the column, there is a small staircase nearby.
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Level 6 Local Expert
April 16, 2020
Fast and high-quality service, information and assistance in registration
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Level 8 Local Expert
August 28, 2022
Not many people
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Level 3 Local Expert
February 11, 2021
Poor customer service
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Level 8 Local Expert
February 21, 2020
Very expensive card service, despite the fact that there is no cashback!!!
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Level 5 Local Expert
April 2, 2020
Fast service
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Level 7 Local Expert
January 9, 2020
The main thing is that there are almost no queues
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Level 7 Local Expert
March 15, 2020
A great bank
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