Unitel
729 reviews
July 21, 2024
I visited to get a SIM card. Everything is very fast and high quality, very polite staff!
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April 2, 2023
The staff were polite, mostly came across, attentive. An electronic queue is working. Especially a lot of people have not met during their several visits, a maximum of two or three people ahead. It's a long way from the metro and bus stops, parking lots nearby are all occupied by cars of employees of nearby institutions, so you will only be able to park if you are very lucky, or you will have to walk.
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2
November 23, 2024
Quickly. Clearly. Wonderful people who are ready to help. Thanks to them!
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August 29, 2024
Everything is great! We made a SIM card quickly and put it on! There is no problem with the Russian language!
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November 20, 2023
One of the best operators, both for use as a communication and for a place of work. Excellent team, excellent work experience in a large successful company.
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3
1
September 20, 2024
They work on weekends. Everything is fast and the queue is on the ticket, convenient.
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December 6, 2024
The service is excellent, all questions have been answered, even technical assistance is available
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October 28, 2023
At the entrance, you must immediately take a ticket. Which one is not very clear, but it is necessary! Only 2 windows worked and there was not a big queue. But there are a lot of leaflets that allow you to prepare (choose a tariff). If you have a registration (for example, take it at a hotel), the tariff is more profitable. The Internet is normal if there aren't a lot of people around. Otherwise very slow (for example at an exhibition).
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October 3, 2024
Often not all racks work. It seems to me that the work in the central office should be a little more operational.
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March 13, 2024
They issued a SIM card quickly and without problems, maybe they were lucky - but there were few visitors, the staff was responsive and promptly did everything that needed to be done.
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August 6, 2023
Very fast and efficient work of the operators. thanks to the boy at the reception who helped to change the SIM card in the phone. Very polite staff. Everything was done very quickly in 5 minutes I managed to get the service in 2 windows (changing the old-style SIM card to a new one and reissuing the number)
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1
1
March 1, 2023
The service is at a good level, polite staff, it is comfortable to be in the hall, there is an electronic queue, the location is normal in terms of transport, although it is not very close to the metro. There are parking spaces, but there are few available places.
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3
1
May 28, 2024
The service leaves much to be desired
The guys do not know what documents they request themselves, moreover, when you provide them, they incorrectly enter data, which means you have to spend much more time on a seemingly elementary request
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1
December 13, 2023
When I hurriedly flew to Tashkent (January 2023) to open a bank account, I realized that it would be difficult and I would make all the mistakes that I could make. But the specialist of this office convinced me otherwise. I didn't remember his name, but I remember that he was sitting in the far part of the hall, on the right, as you enter. I came without temporary registration at the hotel (and without this, the SIM card was not issued) and this wonderful man did not send me back, but called my hotel, asked me to make this registration, waited for it to be sent and called me to finish the registration. Shock! Thank you, I love you.
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5
September 11, 2023
Friendly staff, ready to help in solving your question. The connection is certainly not a fire, but the staff are great. Everything was explained in an accessible way and helped with the setup.
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3
1
July 8, 2023
Communications, branches and the main office — everything leaves much to be desired. The company should reconsider its attitude towards subscribers and learn to respect them at least a little. And also try to provide a little comfort to your customers. Both in the office and in communication.
I've been using Beeline for many years, but after quarantine, they began to disappoint me every day. While competitors, say Usell, improved communication, trained staff and much more, beeline seemed to just relax and "score" both on communication and on customers.
Many friends switch to yucell with complaints about beeline.
It seems like a wake-up call, don't you think.
Hence the conclusion from me and the advice: leave this company and choose something else. The same uzmobile (seemingly not very high-quality connection) works much better. And the staff are at least polite
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4
6
May 12, 2024
A good center, they work relatively quickly and efficiently. Only positive emotions.
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April 22, 2024
We issued a SIM card for non-residents in 10 minutes. No questions asked, everything is on stream. They told me how to live with her further. The central branch of Kapitalbank is a 10-minute walk away
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2
July 6, 2024
We quickly issued the esim, helped to register the phone (have it). In general, I liked the customer service and the quality of communication
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December 19, 2023
Good specialists did especially well to install an assistant consultant who helps with e-sim settings, application installation, and many other issues.
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2
1
August 10, 2024
A great salon. Everything is fast and clear. Thanks
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February 23, 2023
Very good service. Queues pass quickly. The staff is extremely friendly and will help in any situation. The only disadvantage is the search for parking. There really is no parking space, you have to park your car on the roadway
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4
August 6, 2023
A very nice office. Everything is always very fast and professional. The staff is very polite and competent. Due to the large number of operators, you never have to wait long for your turn.
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November 25, 2024
The head office. They work quickly, but due to the fact that there are a lot of visitors you have to wait.
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March 6, 2023
A large center, visited several times, always quickly and efficiently serviced. The staff are friendly and professionally trained, answer questions competently and help.
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4
1
September 30, 2024
Fast service, consultants help with registration of emails
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June 27, 2023
The Internet is terrible. Bad connection. Poor coverage.
Subjectively, I became a flawed operator, all these pranks are worthless, just like bonuses from Humans because communication and the Internet have slipped to the level of the baseboard..
Constant brakes with the Internet.. I had to take a number from Uztelecom, and hope that Beeline would solve its problems with towers and other processes that affect the speed and stability of the Internet.
The tariff for the word Yana Bitta.
And if you compare with their brother from Kazakhstan, that is, Beeline KZ, you can see that they are constantly working on themselves, and at the time of their residence in Kazakhstan (Karaganda, Astana, Almaty) there were no problems with speed..
Guys, in general, you need to work.. Good.
P.S. we are looking at the SMS message from Beeline KZ in the screenshot. Do you feel this concern about the quality of services provided by Kazakhstan Beeline?
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3
3
May 11, 2023
The office is clean, everyone is polite, there is an electronic queue.
But. When registering an electronic Sim card, for activation, they ask you to connect to some kind of incomprehensible Wi-Fi (Someone distributes the Internet from their phone). Although there is a botched beeline Wi-Fi network in the office.
After this connection, various services began to ask me to change my password, as they discovered suspicious activity in my account.
So don't do that. It is better to activate the electronic Sim later using a secure network.
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7
1
January 15, 2023
A very decent office. Professionally, competently, quickly, clearly. I advise you to come to the Service here. They will help, tell, and advise. It is available geographically.
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3
1
October 27, 2024
Fast service! Competent specialists !
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August 25, 2023
The most reliable and stable telecom operator. There is an electronic queue, coffee and parking. And, of course, flexible tariff plans and Internet packages for every taste and purse
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3
2
October 31, 2023
A good place, positive staff, everything is automated, there are no fights in the queue, etc., everything is electronic, there is little bureaucracy. Favorable rates, reasonable price.
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August 27, 2023
I am a Beeline subscriber with 15 years of experience.
Recently, I noticed that SMS messages about replenishing the balance often began to arrive. And I wondered where the money goes, I don't seem to be doing anything.
It turns out that a certain service "Viva contetn" charges 1,500 soums every night and for nothing (I will clarify that I did not subscribe to this myself). The most interesting thing is to do it at night at about 1:30 and 1:40 so that you sleep soundly and the text message does not come that money has been withdrawn from you. That's what I didn't expect from you, what good fellows you are))) just small ***.
I have read a lot of reviews and articles about this viva content on the Internet. You simply take money from customers in order to enrich yourself or close your debts at the expense of subscribers.
I called the Beeline call center there, as if from experience, they immediately gave the number of the Viva Content service provider and said call them and complain too, they say we have nothing to do with it))) As expected, no one answered the phone. (I wanted to say a few kind words) no luck.
May a separate boiler be prepared for you in hell with the inscription "for scammers from Beeline" by vimpel company or whatever else you are there.
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2
2
June 26, 2024
Well done, the service is excellent, they always help with solving any issues!
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December 13, 2024
If you 're lucky , there won 't be many people , and if not, then you 'll spend at least an hour there.
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October 23, 2023
All operators are always ready to take part in solving the tasks and issues. Attentive, courteous, competent. I am very grateful to the management for the selection of valuable personnel.
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3
September 28, 2024
Everything was clearly done, we arrived 10 minutes before closing time and we were well served (sorry that it was late) I'm very grateful to them, by the way, I left at 7:59, so yes... Good service
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3
June 9, 2023
Feedback about Beeline Business. Failure! Customer service is 0 out of 10.
Today, 06/09/2023, I arrived at the office at 2 Amir Temur Street to connect Beeline for my organization.
1. Where the sign "Beeline" is hanging - the door is closed, you need to go into the next one. There is no signpost.
2. There are no employees on site, an empty office. Only there is one person sitting somewhere in the back office. He called the rest of his colleagues, who were sitting drinking tea in the kitchen.
3. And the final chord manager named Farrukh (he did not introduce himself, it was necessary to find out) refused to help fill out the questionnaire. He replied to my request, "You can fill it out yourself." The result was my mistake in the INN and I refused to fill out the questionnaire a second time.
Beeline, congratulations, you have lost a client! More precisely, I planned to connect tc clients to an organization of at least 20 people.
Learn to control the quality of your work, in the modern world it is not as difficult as it seems. First you need a desire.
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2
5
May 6, 2023
The waiting time is prompt🥰🥰🥰🥰
The queue will not have time to look back🥰🥰🥰🥰👍🏼💖
Parking I would like more space for subscribers 🥰🥰
The cleanliness is super🥰🥰🥰🥰👍🏼👍🏼👍🏼💖💖💖👍🏼👍🏼
Selection of products👍🏼👍🏼🥰
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3
2
January 14
A very comfortable office. Professionals work.
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April 25, 2024
A beautiful salon. The queue passes quickly. I took off the star for an error in entering passport data (one letter was omitted in the surname at the conclusion of the contract, I arrived the next day and the error was corrected). Everything else is fine.
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November 30, 2024
If you don't want to stand in line, come in the middle of the week after 14:00.
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1
February 26, 2023
The salon is comfortable, the staff is polite, helps visitors, answers questions patiently. Clean, electronic queue. But there are often quite long queues in the salon.
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3
December 2, 2023
I connected a local number here. We consulted and helped to connect esim. I did it for the first time. Overall, I had a good impression.
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September 12, 2022
Fast, no queues, powerful air conditioning. All staff knows Russian perfectly well and carefully advises on all issues. If you are looking for a tariff for issuing a bank card, take it for 20 kilos, not cheaper. Other tariffs (tourist) will not work - they will self-destruct after 3 months. Well, besides, you will not be able to register an IMEI.
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3
1
October 25, 2022
I liked the main salon, it is very bright and there is a space where you can wait your turn. The staff speaks Russian well, which is very important. The waiting time is short, 20-25 people in 30 minutes
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3
July 30, 2022
Recent visits to the central office are only disappointing. The only thing that remains in it is still pleasantly pleasing is the service from the operators. There is an unpleasant smell in the room itself, some problems with ventilation and aromatization, constantly long queues, and at the same time half of the windows are either free, or the employees sitting there are doing something else, their scoreboards are either turned off, or some irrelevant queue numbers are on, which have not been in the hall for a long time, although their it could be used to unload the queue. There used to be information machines in the room where you could view all the information about the services and services provided by the company, computers were also installed that could be used by customers waiting in line, now there are no information kiosks, computers either without a mouse, keyboard or do not work, if your battery is dead, it is no longer possible to view information online about the tariffs or services you are interested in, in order to contact the operator fully armed and not waste time getting answers to questions. I had to walk around the hall and look at all the available booklets to find the right language with the right information, which unfortunately did not work out.
In general, in my subjective opinion, the situation with customer orientation is clearly several times worse than it was before.
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4
2
September 1, 2022
Excellent service, comfort, cozy. Everyone is friendly. The operator is very competent and helpful. I helped to install everything at once. Keep it up ! Beeline has a good and high-quality connection!
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2
3
April 30, 2024
Only in the central office you can buy a SIM card without commission. With registration at the hotel, you can buy a low-cost tariff (25 GB of traffic) for $4.
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October 27, 2023
Positively solved my question. Quite competent employees. Modern office. Good location.
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