I do not advise contacting this department.
We decided to take out a loan for a garden partnership, after visiting several banks, we decided to find out here whether it is possible to purchase a loan for a house in a garden partnership. We were told that it was possible. We clarified several times, "but it is definitely possible for a garden association," and they answered that yes. We also clarified whether a residence permit is needed, since it is only temporary in the village, but the consultant assured us that they do not care what kind of housing, the main thing is that there are documents that this house is registered to us. For several days in a row, they approached the girl and re-examined the moment and what documents were needed. Having collected all the documents and found the guarantors, we came to apply for a loan. A preliminary contract was also presented, where it was clearly written that the house was located in the village. The girl who advised us sent us to another specialist to apply for a loan. And so they issued everything to us and told us to wait for a message from the bank that as soon as we receive it, we can go home. And so, the day came when we received a message that our loan was approved. We joyfully went with the realtor to apply for documents at the BRTI, registration is certainly not free there (320 rubles). With all the necessary documents, we went to the bank again to transfer the money to the seller. They accepted it at our bank and, of course, there, too, it was written in all the documents that housing was in a rural area. And so, after 5 hours, the consultant calls us back and says, "you know what, it turns out that our bank does not give loans for agricultural products." To put it mildly, we were shocked. There was so much work done, time, and effort. Of course, we had to go back to BRTI and terminate the drawn-up contract, and this is again 340 rubles.
Because of an illiterate specialist, we spent a decent amount. I do not understand why the bank does not check its specialists for knowledge of its own services. Of course, we wrote an application to the bank to resolve this error of the specialist and return our money, which of course we were refused.
Therefore, if you want to lose your money, time and nerves, you can contact this bank
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Алексей Журавков
Level 14 Local Expert
April 27
Excellent bank branch. All operations are performed quickly and efficiently. Friendly staff. Everything is clean and comfortable. I recommend everyone to visit this department. Thanks to the bank's staff for their quality work!
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Haythor
Level 14 Local Expert
October 11
In general, it will work. But the attitude towards customers is in a very sad state, there are no questions for cashiers, but there are quite a lot of questions for a specialist. The concept of queue does not seem to work here
On the issue of the card, I stood for half an hour so that I would not go with an unresolved issue. Perfectly! It's amazing! Lunch was wasted with 0 results. Thanks
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Алексей Тиханович
Level 17 Local Expert
May 10
Cool department, clean, nice to be in. The staff will always help and prompt you.
Life Hack) There is a vending machine through which you can replenish the card of any bank through the contract number.
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Ириша
Level 7 Local Expert
December 23
Nice department with friendly staff. I've never been on the waiting list, but to be honest, I very rarely go there.
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nikitivibi
Level 3 Local Expert
September 5
One star per location. The girl threw contracts, mumbled
and snapped.
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Анна Кучма
Level 12 Local Expert
August 17, 2023
Excellent customer orientation, competent specialists. Everything is very fast and efficient!
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Надежда
Level 4 Local Expert
June 17
fast service, courteous staff. Thanks for the work
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Инеска
Level 9 Local Expert
January 3
The bank is not bad, but there is an influx in advance (as in other banks). The specialists are calm, kind)).
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Алика Невская
Level 6 Local Expert
August 17, 2023
Well done girls. They serve you quickly and efficiently. I recommend it!
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Максимка Василевский
Level 12 Local Expert
April 29, 2022
A large always occupied Parking lot, courteous staff, two cash desks, an ATM with round-the-clock access under a partial canopy. Everything is strict, nothing superfluous.
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ольга чернышова
Level 5 Local Expert
March 20, 2023
A good bank.Everyone is friendly and polite.
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Сергей Пинчук
Level 19 Local Expert
July 22, 2022
Not a bad department. There are not many people, the service is fast enough
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FreezeBY
Level 18 Local Expert
August 21, 2022
A strange bank and branch in particular. I only use an ATM, as a rule :)
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Злата Миронова
Level 9 Local Expert
January 13, 2023
Promptly and with attention.
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Алеся
Level 21 Local Expert
March 22, 2022
You will find out the working time when you come to the bank's door. The bank itself is free.
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Grachello
Level 4 Local Expert
August 22, 2019
department of norms) how many times I went, so many times I liked the staff) everything is as pleasant as possible and well explained.
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Николай Шинкаренко
Level 14 Local Expert
December 31, 2022
Everything's fine
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Андрей Пашук
Level 9 Local Expert
December 24, 2019
He conducted money transfers to Russia using the golden crown. I like everything. There are no complaints. Thank you.
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Злата Миронова
Level 22 Local Expert
October 20, 2021
Always free, it seems that they were waiting only for you)