Belagroprombank

Rating 3.9
188 ratings
Rate this place

62 reviews

Level 2 Local Expert
September 20, 2024
I applied for a loan for a Belji car. Served Bro... Maria, not a competent bank employee. She did not accept the documents, she said to redo the contract, although on the eve of the appeal another employee of this bank checked the documents and everything was in order! P.S. the documents were accepted in another branch of the bank!
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Level 3 Local Expert
February 15
We contacted my husband about the issue of issuing a card. The specialist was misleading. I had to contact them again. The card is still missing. It's been over a month. No text message came, no one called. My husband came from a business trip, and the bank doesn't work on weekends. This is a service!!!
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Level 9 Local Expert
February 4
A small, good bank. There are few queues. Polite staff. Convenient location, considering that there are not so many branches of this bank in Minsk.
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Level 9 Local Expert
August 27, 2024
We contacted you about applying for a loan for Gilly's car. Tatiana Tolstik advised. I explained everything in as much detail and clearly as possible. I answered all the questions. She also applied for the loan. Competent, calm, competent! There was no queue in the department itself. The loan was reviewed quickly. I was satisfied with the bank and the specialist!
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Level 8 Local Expert
August 28, 2024
In principle, the bank is very good and one great thing is that they have you can withdraw money from other cards of other banks without interest, the main thing is not to look at the balance
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Level 3 Local Expert
October 8, 2024
I waited for 20 minutes, all the windows are without visitors, no one is called, except 74, who was chased through all the windows. I've never seen a worse department.
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Level 6 Local Expert
October 26, 2024
there are rarely queues, so if you need to do this or that operation quickly, then it's there
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Level 12 Local Expert
September 1, 2023
The bank itself is wonderful, but I really want to speak out about the service! I do not know where the administration selects staff and how they train, but in all branches of the bank the service is impeccable!professionally, efficiently, politely and quickly.I have been a client of your bank for many years, there are no complaints!!!thanks
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Level 8 Local Expert
January 6
The issue of obtaining a loan was resolved in 2 days;) Excellent staff
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Level 3 Local Expert
November 14, 2023
I wanted to exchange dollars for Belarusian rubles. As a result, several bills were not accepted from me, since they have some kind of factory stamp a little more than they should be. It's generally like.? That is, you can sell such currency to people, but you can't buy it back
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Level 10 Local Expert
March 23, 2023
They refused to perform the operation for unknown reasons, and sent it to the information kiosk. We said that we did not know how to carry out this particular operation - we were ignored. Googled it and found nothing. There was no one in the hall, but we managed to catch one of the workers who was passing by. The girl said something quickly as she walked - obviously, we didn't understand anything. At the same time, there were no queues, the girl in the window was free and this operation can be carried out without a passport (we checked the bank's policy).
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Level 14 Local Expert
February 12, 2024
Good location, competent and responsive specialists, keep it up
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Level 3 Local Expert
December 2, 2024
The department stinks, the staff can no longer
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Level 5 Local Expert
November 26, 2024
The branch with the slowest service👍
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Level 14 Local Expert
November 12, 2022
A small room of the bank. A lot of people. It is better to make an appointment for credit transactions in advance, but the service is excellent. Intelligent specialists. The child was even given a balloon. Thanks!
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Level 14 Local Expert
August 20, 2024
With 2 windows working, I had to wait in line for about an hour.
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Level 2 Local Expert
January 8
It's been a long time
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Level 2 Local Expert
March 11, 2022
Disgusting staff who are always rude. We entered the bank branch on 03/11/2022 at 17:40. The electronic queue machine was turned off in front of us on purpose so that no one else could take the ticket. At the same time, the department always worked until 19 o'clock. Since 03/11/2022, the department has been working until 18 o'clock, however, the department has not decided to notify the inhabitants about this, the main thing is that they themselves know that their working day is up to 18 o'clock. On what basis do you turn off the electronic queue machine in almost half an hour of working time?
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Level 9 Local Expert
December 2, 2023
I have been cooperating for 4 years now, there are no complaints, one thing is bad, there are few ATMs in Minsk
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Level 3 Local Expert
April 25, 2021
It is a pity that the rating cannot be put in the negative. They changed the currency to pay for the apartment. The amount was quite large. While the girl at the cash register was counting the money, the exchange rate changed, at which they lost $ 400. While I was performing the operation, the exchange rate fell further and we lost another $ 400. The whole operation lasted 2 hours. Several times we asked, will we have a course according to which we started counting? They answered yes, yes, of course. As a result, they said that it would no longer be possible to carry out the operation at the rate at which we started the exchange operation. And they said they would only change it in a new way, which is the worst in the city... The head of the department was called, she just said: what do you want, write a complaint and wait for a response. Excellent attitude to customers. We went to the neighboring Priorbank and changed everything there in 10 minutes. The result of a trip to this bank: $ 800 was lost, 2 hours of time were lost and a lot of nerves.
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Level 3 Local Expert
October 27, 2021
A terrible bank in general. There is no way to call a mobile phone, only landline numbers. There is no way to order a callback. It is not possible to order the amount by phone. I have to go and write an application to collect my own contribution! That is, to travel twice. An outdated collective farm bank compared to others
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Level 7 Local Expert
June 7, 2024
Excellent staff
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Level 4 Local Expert
May 25, 2024
The best specialists
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Level 6 Local Expert
August 20, 2023
The service is good. Thanks a lot
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Level 9 Local Expert
July 15, 2022
They work very slowly :(. There were 5 people in the queue, two left without waiting for the ticket. Thanks to this, I waited in line for 20 minutes.
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Level 6 Local Expert
July 8, 2020
Terrible service. I came to this branch on 07/08/2020 at 17.45, I wanted to open a foreign currency deposit., I sat in line for 20 minutes, then I came to the cashier 1 , the girl took a very long time to draw up documents, as a result, when she gave me the documents to sign, there was an error in my last name (instead of the letter e there was the letter e, I asked her fix it.It took 10 minutes, she corrected the last name in the program, then she gave me the documents to sign and I immediately saw that the series of my passport was incorrect.as a result, I said to cancel the operation and left there.I am an employee of the bank myself and this situation is, in my opinion, extremely outrageous.I ask you to carry out those.study with your employees according to the instructions of the procedure for registration of deposit accounts .
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Level 4 Local Expert
June 14, 2021
The worst department I've ever seen. Queue in the morning at lunch and in the evening If there is an opportunity to go to another branch, pass it by It's stuffy, hot, there is air conditioning but it doesn't work, there was an hour in line, even though there were 7 booths for customers The department is very terrible, the staff is hot, which is not surprising when working in such conditions
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Level 6 Local Expert
August 15, 2023
Quick queue, competent staff!
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Level 9 Local Expert
October 23, 2021
No matter how many times I visit this department, it is always as long as possible, the queue, the waiting. The office is large, specialists 2 cashiers 1 specialist, 35 people queue
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Level 5 Local Expert
August 16, 2023
Very long service.
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Level 5 Local Expert
March 20, 2023
They work very slowly, for about 15 minutes per client
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Level 5 Local Expert
May 21, 2023
The service is good.There were no queues
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Level 10 Local Expert
April 13, 2022
The bank's branch is closed until April 15 this year, but there is no information about it anywhere. There are a lot of unhappy people.
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Level 2 Local Expert
December 1, 2021
The bank is terrible, they work slowly, there is no consultant, 4 people were accepted in 40 minutes of waiting. They didn't even deserve one race
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Level 11 Local Expert
October 30, 2023
Good services
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Level 7 Local Expert
February 9, 2024
Great
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Level 7 Local Expert
December 14, 2022
I really liked the service.
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Level 8 Local Expert
February 1, 2020
MY FAVORITE BANK.Excellent,courteous staff, but now there are small problems (installing new equipment) and I'm very worried about them.
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Level 3 Local Expert
September 8, 2022
The staff is very slow, the queue is more than 40 minutes
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Level 5 Local Expert
July 28, 2022
I liked the interior, the service 👍
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Level 4 Local Expert
July 13, 2020
The service is poor, the electronic queue works terribly, the call for coupons is chaotic, out of order. I waited in line for 40 minutes or more, the air conditioners don't work in the heat.
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Level 5 Local Expert
December 21, 2021
I threw money at interest, I hope they will increase the capital higher than other banks
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Level 8 Local Expert
March 22, 2022
According to the coupon for currency exchange - waiting 40 minutes (standing)
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Level 11 Local Expert
May 10, 2021
+ you can put cash on the card +electronic queue -xs if anything, who should I contact
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Level 4 Local Expert
March 22, 2022
Queue. One cash register is working, very slowly
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Level 14 Local Expert
October 22, 2019
A good bank branch. However, I would like a faster pace of work from employees to reduce the waiting period in the queue. And it's not bad.
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Level 5 Local Expert
May 6, 2020
The staff is very pleasant. Very polite girls. A pleasant impression.
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Level 4 Local Expert
March 19, 2020
If you came here about plastic cards, i.e. opening or closing, then the wait will last forever....
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Level 19 Local Expert
February 2, 2020
Excellent service, the staff will always explain and prompt.
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Level 11 Local Expert
August 7, 2021
Good service. There is almost no queue!
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