Belagroprombank

Rating 3.8
82 ratings
Rate this place

26 reviews

Level 3 Local Expert
August 26, 2024
Review of the work of the employee Luchenok Julia I was applying for a salary card at the belagroprombank branch and faced an extremely unpleasant situation. An employee of the bank, Yulia Luchenok, twice ignored my request not to include insurance in the package of services. Despite my clear and repeated instructions, she imposed insurance on me, assuring me that this was a prerequisite for obtaining a card. Such actions of an employee are unacceptable and indicate disrespect for customers and violation of their rights. I was misled and forced to pay for a service that I did not need and about which I clearly expressed my disagreement. I hope that the bank's management will take measures to avoid such situations in the future and will conduct explanatory work with the employee. Clients should not face such an attitude, especially when it comes to important financial matters. I strongly recommend that you carefully check the actions of employees and ensure that they respect the rights and wishes of customers.
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Level 3 Local Expert
June 17, 2024
I exchanged dollars , the girls are very friendly and professional and I really wanted to have dinner , and there 's a cool gastropub Factory next to it . I recommend it to everyone
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Level 5 Local Expert
December 24, 2024
Courteous staff, excellent customer service. Fast service
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Level 4 Local Expert
February 26, 2024
Pretty fast and high-quality service, I liked everything in general, but I especially liked the friendly and courteous staff
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Level 8 Local Expert
August 1, 2024
The only network of banks that is open until 15:00 on the last day of each month. On what basis, no one can explain.
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Level 11 Local Expert
April 29, 2024
The location of the branch is not convenient, if you don't know the area, it's hard to find. The staff is friendly.
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Level 7 Local Expert
December 23, 2024
Luchenok's employee, very nice, polite, and very satisfied with the service
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Level 9 Local Expert
October 24, 2023
Very small compartment. To receive money transfers, sometimes you have to sit for more than an hour. Three windows. Two are working. But when it's your turn, everything happens quickly.
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Level 7 Local Expert
September 30, 2024
The bank is already closed at 17.50!!! What is this supposed to mean???!
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Level 12 Local Expert
August 10, 2022
A good bank branch... There are usually few people... Customer service via electronic queue without problems...There is an ATM inside... The exchange rates do not bite in the exchanger...
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Level 27 Local Expert
July 11, 2023
I don't really like it. Slow. Too calm.
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Level 9 Local Expert
May 17, 2022
The department is like a department. The clerk and executive girls work. Quickly. Queues are extremely rare
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Level 15 Local Expert
June 29, 2023
Fast service, courteous staff
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Level 7 Local Expert
February 22, 2022
Good department, pleasant service, small queues.
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Level 13 Local Expert
February 13, 2023
Good and responsive employees
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Level 13 Local Expert
December 19, 2019
The department perfectly illustrates the disregard for customers. The currency board has not been working for half a year for sure, but I think more. To find out the course, you have to go to the cash register and look at the printed piece of paper. There used to be a bill acceptor, it was removed, "everything for people". The ATM has been under repair for a very long time, it's good to have a modern one installed. One cashier stopped accepting cards and has not been able to fix them for several months. If there are 10 people in the department, it's stuffy. The horror is shorter!
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Level 7 Local Expert
December 19, 2022
I would like to have an ATM on the street )
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Level 3 Local Expert
July 3, 2019
extremely unsatisfactory service. the leading specialist did not want to explain where to go to open a deposit, she just told the cashier. after waiting 10 minutes, an announcement was posted at the checkout that lunch was ready. it's just disgusting, I hope the management will take action. I have not seen such a negligent attitude towards customers in banks for a long time.
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Level 8 Local Expert
May 27, 2022
Polite staff
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Level 5 Local Expert
August 3, 2020
Negligent attitude to customers, working hours from 10:00 but not from 09:00. You can stand in line for about an hour.
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Level 3 Local Expert
February 26, 2021
It's been awfully long, there's no bill acceptor
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Level 14 Local Expert
January 24, 2018
A normal convenience store, a good assortment, some products are a little overpriced
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Level 16 Local Expert
June 8, 2020
The location is not very convenient until you find it
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Level 8 Local Expert
April 24, 2020
There are never queues.
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Level 7 Local Expert
February 5, 2020
Not a bad department
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Level 8 Local Expert
March 2, 2020
2 balls
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