It's a very complicated bank, but I can't refuse its services. There is always only one cash register, and they barely work, if you want to tell how you feed your chickens, then the cashier will listen carefully to you as much as necessary, and it doesn't matter that people have been sitting for an hour. And if someone performs an operation more serious than handing over the proceeds or paying for the phone, it's all over, everything will hang for 2 hours. Such a seemingly serious bank has 2 ATMs and 1.5 information kiosks for the whole city, which is very sad. Well, if you don't want to pay people, put in more devices. In short, I'm not very happy, although maybe it's just like that here, it seems normal in Voronovo. Cooperation with this bank takes 2 hours a week of sitting in queues, 10 liters of gasoline to get from the north, another 40 minutes on the way back and forth, well, damn a lot of nerves.
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C M
Level 4 Local Expert
April 15, 2024
I would put 2 stars, but there are nuances, so 3 is a stretch. Only one cash register is always open, five people in the department, but you can sit for 40 minutes or more. Everything is slow and sad, if there was an opportunity to deal with another bank, I would not contact it. The staff is sluggish and dissatisfied, the management cannot install intercom devices, preening or shouting at the whole bank, or rewriting data on a piece of paper. In short, it's sad, it feels like a dying bank. For one person, apparently within the framework of the Italian strike, no less than according to the regulations, here is each person for at least 15 minutes, I do not even know what she is doing there all this time, maybe she is playing solitaire, xs. And also a bunch of unnecessary conversations with pensioners who have no one else to talk to
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Ольга Вишневская
Level 4 Local Expert
December 19, 2024
I do not recommend this bank for business. There are always some difficulties with logging into Online banking and signing documents. And from the moment the money is transferred from the current account to the IP card, it takes about 3-4 hours. There are enough comments about the slow service of individuals here without me. Once I stood in line for 30 minutes to exchange currency. During this time, the cashiers managed to serve one person in one cash register, and one in another. In two more windows, the ladies were just talking, despite the long queue.
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Анастасия Матусевич
Level 3 Local Expert
November 3, 2024
I was sitting in line for too long, I took a couple of people, most of the employees were not at work, and for a long time in the office
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ВЯЧЕСЛАВ К.
Level 2 Local Expert
November 11, 2023
I have been a client of Belagroprombank in Zelva for many years.And I took a loan and they had a PO card.And there were always no problems.I have been working as a craftsman for 4 years now (carpentry workshop) and now the bank is working very well with me as a craftsman.The work of the staff is professional, calm.They will help you with everything and tell you everything clearly.It's always nice to visit them)
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Сергей Гурин
Level 7 Local Expert
March 26
It would have been 5, but very slow maintenance and walking around the offices.
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Юлия Гросс
Level 5 Local Expert
July 1, 2024
I didn't like it! There is only one cash register. The queue stretches for a very long time. If it is possible to choose another bank, take care of your time. 😁
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Ирина Б
Level 7 Local Expert
July 15, 2023
Clean, quiet, calm, there was no queue, the service was fast and polite, they will always advise you how best to proceed, I recommend
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тук тук
Level 3 Local Expert
March 21, 2023
To put cash on the card, I basically get the message that the operation cannot be temporarily performed. The ATM asks what currency do you want to deposit or withdraw??? - So, apart from the Belarusian currency, you can't put anything, or take anything off - THEN WHY ASK??? You have to go to the checkout to put the currency in, and there's a queue (and even lunch at the checkout and as a result you sit and wait 50 minutes at best.
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Алексей
Level 17 Local Expert
January 18
The bank may not be bad, but there may not be a consultant, so it may be difficult to make a payment through the terminal.
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Настя Марцинкевич
Level 3 Local Expert
September 5, 2024
There are few cash registers, so you have to wait a long time
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Anonymous review
March 18, 2023
The staff is terrible, the queues are long, there are few ticket offices. It can easily take 30-50 minutes for the queue to reach you
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Игорь Сильванович
Level 9 Local Expert
December 5, 2021
Good quality of service, responsive staff, but the parking lot is small and almost always completely filled
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Юрий
Level 5 Local Expert
June 30, 2024
There is no maintenance
The attitude towards customers is bad
The waiting time at the checkout is about 2 hours
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Наталья Я
Level 3 Local Expert
July 5, 2024
There is no money in the ATM
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EVS90
Level 10 Local Expert
November 20, 2023
Good department, few people.
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Елена Мацюлевич
Level 11 Local Expert
January 9, 2023
Attentive and courteous staff. Electronic queue.
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Джой Д.
Level 8 Local Expert
August 31, 2023
You can deposit cash around the clock.
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Вадим Могилевич
Level 6 Local Expert
November 29, 2022
The highest deposit rates relative to other banks
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Женя Певнев
Level 7 Local Expert
February 7, 2022
there were only 2 ticket offices, with a decent queue of people and a pandemic, there is nothing more to say
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Наталья Михненко
Level 13 Local Expert
June 9, 2023
A wonderful team
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Наталья П.
Level 9 Local Expert
November 21, 2019
Belagroprombank wins with its rigor, everyone here is in suits and everything is always official.
But as soon as more than 10 people appear in the cash register room, it seems that the sloths from the cartoon Zveropolis begin to work at the ticket offices.
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Никита Филон
Level 12 Local Expert
May 24, 2021
I went here on a school project assignment. The staff helped and told all the details of the services.
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Илья Гришан
Level 6 Local Expert
September 17, 2022
It's just a very bad bank.
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Илья Барановский
Level 6 Local Expert
July 30, 2023
fine
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Аноним
Level 9 Local Expert
August 19, 2021
Good staff, queues are not very long
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вадим могилевич
Level 9 Local Expert
October 8, 2021
Good interest on deposits
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Иришка Скоробейникова
Level 9 Local Expert
April 26, 2021
Quickly, quietly, calmly.
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Ирина Водейко
Level 7 Local Expert
March 27, 2020
Competent specialists and a high level of service.
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Андрей Ворона
Level 4 Local Expert
October 9, 2020
I like this bank. Everything is at a high level.
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Игорь Сильванович
Level 15 Local Expert
December 4, 2019
High-quality service, courteous staff.
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yurijstrelyuk
Level 8 Local Expert
July 5, 2022
Great
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А.
Level 12 Local Expert
December 31, 2019
We waited a very long time for a specialist to change the money. They didn't wait
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Anonymous review
August 20, 2020
Convenient schedule ,polite staff
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Полина
Level 6 Local Expert
March 17, 2020
It is necessary to queue for 2 hours to exchange currency