Today we visited the bank's office in Svetlogorsk, for currency exchange. When the electronic queue came, the exchange rate of the Russian ruble was the same on the website, on the electronic board, as well as on paper. There was not enough money available for the exchange, the customer service staff went to the vault, I was redirected from one window to another, it took a long time to verify the authenticity of the bills, the employee announced a different exchange rate, I asked a question about the exchange rate, they replied that the rate had decreased, I turned to my husband that on the scoreboard and paper, the rate was not changed. It turns out: you calculated your financial capabilities, but there were losses at the same time. The issue between the employees was resolved for a long time, but it was necessary to perform a loss operation.
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Show business's response
Дмитрий Пашевич
Level 5 Local Expert
July 11, 2024
Ten years ago, I barely knocked out my contribution. They didn't want to give it away. The amount is not more than $ 500.
I do not advise you to get involved.
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Show business's response
Lina
Level 16 Local Expert
September 14, 2024
Waiting in line for a very long time.Slow maintenance .