Belarusbank
58 reviews
December 10, 2024
The main problem is the information kiosk, which is not monitored. Problems: 1) very often the bill receiver breaks; 2) the bill receiver is full; 3) freezes and does not perform operations (hung for 5 minutes in processing the request); 4) does not accept new 200p bills. And so it has been for a lot of time and
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March 28, 2024
So, I would like to start with the information kiosks. They very often break down, although there is no reason as such, I do not understand, the second is also related to the information kiosk, in January they put money on the card, there was a jam of the bill, although the bill was smooth, what is the problem, it is not clear, we went to the bank and wrote an application for the money to be returned, the bank employee said wait 15 working days as a result, the message about the consideration of the application came, but there is no money, and now, for a moment, the end of March, I understand that there may be some problems in the system, but the bank is a place where there should be no errors, people still work with money, but one of the advantages is that the employees are valid they treat customers well.
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April 29, 2024
Terrible separation due to the size of the queues. I waited an hour and a half to receive the card. 04/28/24 of the 2 service jobs, one (10th place) accepted only 2 clients, and those without a queue (either acquaintances or relatives). I don't even want to visit this department.
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November 26, 2024
Excellent bank and very conveniently located!
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August 12, 2023
The center of banking services in Lida. It is located in the city center, serves individuals and legal entities. There is an exchanger, several information kiosks, and an ATM. The branch does not accept cash payments, but sends them to the information kiosk. In the information kiosk, you can top up your card in cash as well as make payments. There is an electronic queue, but there are few windows, so when there is an influx of customers, there is a long wait in the queue.
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February 12, 2024
I would like to mention the head. Anna's department, a good specialist, an excellent consultant, in general, it's nice to talk.
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August 11, 2023
Here is everything we want to get from the bank: they will explain and help, everything is fast and professional. The staff is always in a good mood, polite and attentive
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April 10, 2024
The service is not bad, but there are almost always huge queues, some people book electronic coupons and do not wait...
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December 30, 2022
The staff is attentive. The bank's employees are very polite.They provide high-quality, competent advice. Electronic queue. You can comfortably wait your turn on the sofas.
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April 22, 2024
You can stay in line until nightfall, as the service is very slow, and only two operators work
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March 12, 2024
Fast and high-quality service, solving any necessary issues
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May 4, 2023
The bank as a bank, it's bad that this branch did not indicate on the website that the weekend for May is bad
The second bad thing is that the support phone does not work during the holidays. How is that?
Well, as it is, the savings bank is no more
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September 6, 2022
It makes no sense to pay salaries to employees with a consultant who have one answer: "I can't help you, look and read for yourself." The question is in the department of issuing plastic cards, we have not been able to activate the card we made for a month. The password is not coming. As a result, they chose another bank. And the disadvantage of this bank is long queues and half of the cash desks are constantly closed
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February 7
They give you money, 5/5
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May 20, 2022
The service is disgusting. We spent a lot of time waiting for a stuck card in the info kiosk, which, according to them, "hung up as usual", it is probably too difficult to warn about this in advance, as well as to say that we are waiting and how long we will have to sit. Employees with crowns on their heads, as if they were not doing their job, but doing a favor.
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February 10, 2024
Polite employees will always tell you what to do. God bless them
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October 15, 2022
Change the bill acceptors in your information kiosks. It is generally impossible to make a payment at the bus station - either it does not work with cash (only cards), or it returns the money back. It really pisses me off.
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November 15, 2022
An information kiosk that almost never works on the street or does not accept cash payments! Moreover, this is the only 24-hour terminal in the city center!
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December 4, 2022
I made a card here 2 years ago
They serve you quickly
There are queues, but small depending on the time
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May 31, 2021
Employees need to learn how to behave more correctly - I took money from the account, the operator very actively imposed the opening of a deposit, promoted de-dollarization (why do you need dollars, the state has a rate of refusal to calculate in dollars), strongly recommended going to Paritetbank for currency exchange (and not to Prior, where I was going). It feels like it was her personal money, not mine. I will never go to this bank again - the money is withdrawn, the account is closed and goodbye! P.S. when you come to take a ticket, it turns out that there may be a queue in the next room, you are waiting in another room - the queue goes through and to take a new ticket.
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February 10, 2022
Terrible service, incompetent employees, when they refused the "paid salary card", the employee rolled his eyes and showed his dissatisfied face, incorrectly indicated the last name because of this, they did not see the salary, the convincing request of the head of the bank to pay attention to his employees
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April 26, 2021
I liked the cultural service. Immediately at the entrance, a specialist will tell you where to turn. However, with today's reduction of everything and everyone, there are few specialists. To receive the transfer, Western Union sold 50 in the queue! minutes. This may not have happened anywhere before.And now, in the situation with coronavirus, there is so much in the bank! This is not the first time I've been there. But the workers are great!
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January 6, 2022
The service is always on top. They are attentive, professionally give good advice. Thank you very much.
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March 20, 2023
A very fastidious information kiosk. Does not accept all bills, you need to have a stock with you.
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October 22, 2022
Excellent service.
And the staff is attentive and friendly.
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May 21, 2024
Thanks for the work
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December 1, 2022
The service is good,they will always help,they work quickly
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October 16, 2020
An excellent bank, excellent staff, especially a big bow to the specialist in concessional lending, very kind and kind to her, great praise for more such robots.
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November 28, 2021
I am its resident. I took out a loan on favorable terms. The staff is knowledgeable. The heads of the department are on top. I will contact you again
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October 6, 2023
Cultural customer service.
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April 25, 2023
they move away from the workplace, but everything is fine
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November 12, 2020
Belarusbank in Lida on Sovetskaya Street is working disgustingly. There are always some problems. I haven't been able to withdraw my pension and money from my current account for two days now. Now I called the bank - some girl picked up the phone, Said that the programs were working in the morning, but now they are not. She could not explain the reason for the non-work and hung up the phone. It's a complete mess!
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August 31, 2023
A bank is like a bank. Nothing special
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November 5, 2022
The most disregard and disdainful attitude towards visitors!
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December 27, 2019
The bank is very good. The staff is polite, attentive and will always help if you have any questions. Compared to how it was before, it has definitely become better there now, everything is for people.
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April 19, 2023
the same story as with the other bank
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July 31, 2021
Taking care of the client at the "height". A pawnbroker, not a bank. With your profit by %, you could also buy masks for customers. Learn from Alfa Bank
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September 3, 2022
They helped me figure it out and pay through the kiosk.
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June 5, 2023
It's been too long
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March 11, 2024
👍
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December 26, 2020
On the ground floor there were only cash registers and a couple of departments throughout the building. The rest is rented out. It's quiet and sad...
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May 28, 2022
There is a lot to work on for a bank of this level
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June 9, 2023
Well done
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April 4, 2020
Finally, organize the operation of the street terminal! Either he doesn't take new money, or he doesn't like the old ones! It's just a nightmare.
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July 29, 2021
Eternal queues, everything is very not very
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December 26, 2019
Slowly, but culturally, correctly and with dignity.
We're all in a hurry)
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August 6, 2019
Faster service! Polite staff!
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October 4, 2019
They don't answer questions very well or they don't want to work
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February 15, 2020
The staff is polite and helps if something is unclear
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August 27, 2019
There is nothing for an individual to do there. Just the info kiosk.
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