Belarusbank
59 reviews
February 25
Polite, helpful staff, beautiful and convenient renovation👍
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September 20, 2024
There are questions with the staff. There is no clear understanding of what is required of them. There are also a lot of people because of the distant location of each other's branches in this area, and there are a lot of new houses
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November 1, 2024
It was necessary to make several transactions with the accounts. In the evening on a working day, the queue is minimal, they were accepted quickly, consulted in detail, and offered the best options. Yulia Vladimirovna and her colleagues, my compliments.
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November 18, 2024
There was very good and cultural service, the couple quickly helped to pay everything!
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December 18, 2023
I often go to this branch of the bank. I am served quickly and politely. I think there could be more specialists. Everything else is fine.
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August 2, 2023
A bad impression. There are cashiers who ask to count on the calculator of customers) they themselves do not know anything about paying for loans. I killed half an hour of time. The repairs were done, it would be better if employees with financial education were taken, and not from the street.
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2
February 21
No matter how I come, there are long queues.
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October 24, 2022
Terrible service. Monday 15:00, the workload in the bank is 35 people, 4 cash desks are open. It is unclear how the number calling system works. Some are skipped, people selectively stand for an hour. I stood for 30 minutes, it turned out that the queue in their program somehow miraculously missed my number and had to take it again.
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3
June 28, 2022
A standard bank branch. It's quite cramped. There are few places to wait. They work slowly. The staff is polite. The administrator in the hall helps to pay at the terminal. There is no parking.
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2
January 6, 2023
The bank is currently under repair. The staff is decent and polite. Disadvantages are a large crowd of people and only two windows work with cash.
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2
1
August 25, 2023
It's fine, but it's very stuffy both in winter and summer, the ventilation and air conditioning system sucks
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February 13, 2024
I trust the professionals who work there.
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November 1, 2021
A good bank without queues, with several cash desks and a specialist always working in the hall. They will consult and serve you. Quickly and without too much fuss.
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June 5, 2023
It seems to have been repaired, but today it feels like the speed of customer service has just dropped ... ((
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1
September 13, 2023
After the renovation and reduction of the area, it became better. ATM on the street.
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December 13, 2020
The room for the bank is not convenient, the queues are sometimes large, but they try to work.
I am editing the review. I went in on November 19 to buy currency, immediately at the entrance, the attendant in the hall abruptly attacked me with a demand to put on a mask. It was very strange, because I had a knitted cotton sweater collar on my face up to eye level. Everywhere, in any institution, I was served in this form without any problems. While I was waiting for my turn, the attendant hissed at me like a snake every two minutes (sorry, but I can't find any other words), threatened to call security. The cashier at cashier 3, at the direction of the attendant, did not serve me, said the same phrases 1:1 as her boss. I had to leave the bank and buy currency from a nearby bank without any problems at all. Yes, I will add, while I was standing in line, I heard how this very person on duty "helped" elderly customers to make payments at the terminal, while she used such phrases as "don't you see what is written on the button?", "well, I told you several times!", "Do you hear what I'm saying to you?". And all this in a rude, humiliating tone.
Question to the director of the bank, who are you hiring? In the name of observing some imaginary order, is it necessary to humiliate customers like this?
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1
May 12, 2022
Convenient location, relatively small queues for service..
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July 4, 2022
Here you will find the most terrible exchange rates and the longest queue. And also, you will definitely be sold a lottery and insurance. Always..
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3
April 11, 2024
A good department)
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May 14, 2021
The bank's branch does not stand out in any special way- Belarusbank is everywhere, in all branches - a high level of service, Excellent organization of the process, I invite you!
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2
October 2, 2022
In general, everything is fine, but there are often long queues :(
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1
September 2, 2021
Excellent customer service, convenient location,.
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2
1
February 21, 2020
A small office in size, there is a terminal for electronic queuing in a narrow passage at the entrance to the hall, there are waiting areas + self-service terminals with a bill acceptor. The cashiers are polite, the girl consultant is also ready to answer any questions.
Not bad, but it always takes a long time to wait.
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4
October 7, 2023
After the reconstruction, it is very comfortable.
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1
July 26, 2022
At about 6.30 pm on Tuesday, there are zero people in the queue, class
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1
September 15, 2021
A small branch, because of this, a queue is formed. Otherwise, Belarusbank always has everything
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1
February 16, 2020
A normal bank branch , an electronic queue , but there are few cash desks for servicing , so you often have to sit in line for a long time , but there are chairs )
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4
July 26, 2020
Another branch. I rarely come in. There are always long queues. I use Internet banking.
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1
January 15, 2021
Previously, the department worked constantly. It's not working on Saturday now, it's problematic to change money(
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2
December 27, 2017
Despite the large volume of work and the number of visitors, I would like to note the good work of the staff of branch No. 154 of branch 514 of Belarusbank. If necessary, they patiently explain the necessary information and always provide qualified assistance. I would like to express special gratitude to Nikitina Yana Vladimirovna for her humane attitude towards her clients. Sincerely, Elena
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6
October 24, 2019
-queues
+++ friendly staff. I am especially grateful to the women who give advice on the work of information kiosks
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4
1
July 6, 2023
There are almost no queues.
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1
October 21, 2021
There is almost always a long queue
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November 19, 2019
Queues, as always. The staff is friendly. The quality of service is normal.
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3
1
August 5, 2021
Slow service, long queues
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February 23, 2021
The bank is good and the staff is polite!
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3
1
June 19, 2021
The normal level of service.
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2
July 22, 2021
Respectful attitude.
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2
August 21, 2022
Gradually
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2
August 2, 2019
It's finally empty.. You can fool the consultant's head.. However, they are very savvy!
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1
December 28, 2019
Two information kiosks with cash acceptance, one of which is usually not occupied.
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3
January 27, 2021
competent consultants.
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3
March 23, 2019
Thanks to the qualified staff. Queues are not always available.
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7
1
December 2, 2019
Constant queues, employees work slowly
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2
April 28, 2021
There are huge queues around the clock..
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3
March 14, 2020
A good bank, but a long wait
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3
August 1, 2019
There are few queues, relative to neighboring banks
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7
1
July 16, 2020
It often doesn't work
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1
1
August 17, 2018
Queues at any time of the day. But for a free Wi-Fi, I put 4.
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7
1
March 18, 2020
Polite staff
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3