Belarusbank

Rating 4.0
273 ratings
Rate this place

87 reviews

Level 8 Local Expert
September 18, 2024
Lots of space. Lots of jobs. They do all the banking operations that are possible. I always go to Anastasia Davydova's specialist, helps in all matters, quickly, clearly and in a good mood! A very competent and attentive specialist. And what pleasant managing director Natalia and consultant Julia are! PS. There are a lot of people, but pre-registration helps out.
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Level 2 Local Expert
April 10
I took a ticket at 10:17 to buy a lottery ticket, sat for an hour, freaked out and left! People who took coupons for other operations later than me left earlier. Some bank specialists (two girls) were chatting in the lobby. Disgusting customer service at this bank!
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Level 23 Local Expert
February 25
One of the comfortable banks from Belarusbank. There are three terminals, one round-the-clock, if there are queues at the ticket offices, then one or two, the staff is friendly.
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Level 5 Local Expert
April 21
Disgusting service.I came in at 13.21 for a lunch of currencies.There were 3 people in front of me.I haven't seen a specialist yet.1 out of 6 windows is working. There are just no words
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Level 3 Local Expert
February 4, 2023
I have been serviced in this branch of the bank many times, excellent staff, they will always help and prompt, they will provide a professional service. I would like to express my gratitude to Natalia Semochkina for her attentive and professional service. Thank you very much! The client of your bank is L.M. Krylova.
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Level 9 Local Expert
May 7, 2024
Everything is fine, there was no queue, everything is explained promptly and intelligibly if questions arise.
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Level 6 Local Expert
November 11, 2023
Disgusting service. The attitude towards customers is complete indifference. It is unclear why the consultant is in the hall. We needed help today in paying for notary services through an infokiosk - we received an arrogant refusal from a consultant. "I won't dial you." And no one asked to DIAL the payment. Help was needed in choosing the right actions in the ERIP. I will bypass this bank. And I advise others
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Level 16 Local Expert
January 31, 2024
I don't understand who uses the services of this conservative bank (for business) at all Terrible service. Managers are rude and do not solve issues, they can ignore them for months. A lot of hidden fees. Opening an account is supposedly super profitable, but then you have to pay a commission to the bank for "account transactions". It is impossible to close the account normally. For this, you need to pay 70 rubles and go in person, or pay 25 rubles for account transactions and equalize the account to zero balance, only then they will close you within six months (unless they come up with new commissions). Everything is conservative. The personal account is a quiet horror. No one knows about the presence of the basic design in this bank. To access the office, you need a USB flash drive and special software. At the same time, you will not be able to use the bank on MacBooks and devices without a USB connector. You will be informed about this after signing It's just a hell of a place, I hope I'll never come back here again
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Level 8 Local Expert
January 24
It's a very long wait, even with a small queue.
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Level 18 Local Expert
January 4, 2024
I visited the department 3 times, spent a total of 2 hours in the building, served 0 times. I just left without waiting for the call, because the service of users of "Yu" (legal entities) is a priority, and they go without stopping
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Level 13 Local Expert
January 22, 2024
I issued a checking account from an individual entrepreneur, good employees, told me everything and suggested how to do it right in my situation. We gave you our contacts in case you have any questions
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Level 7 Local Expert
November 20, 2023
The service is good, the queue is fast. Customers are treated with respect, clean, warm and comfortable,
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Level 16 Local Expert
April 27, 2024
The first visit did not leave a negative impression. I didn't vegetate in queues. Employees respond quickly and promptly to visitors' requests.
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Level 4 Local Expert
January 4, 2024
It's all good.Extended the key.Minosov did not see it.I didn't have to wait long for 15 minutes. The administration explained where to go.Clean and tidy.
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Level 6 Local Expert
February 15, 2024
A terrible employee, Yuri. He gave out unverified dollars. Which their bank does not accept back
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Level 9 Local Expert
January 11, 2024
A responsive consultant and pleasant employees
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Level 10 Local Expert
September 26, 2022
I wanted to take out insurance and collect the deposit - in half an hour my turn did not come. The coupons do not indicate the number of people in the queue - it is impossible to plan your visit. I recommend choosing another branch, and preferably another bank.
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Level 7 Local Expert
February 3, 2023
They brought people to the point where they bought food on credit with a card, and then canceled the cards. For ordinary Belarusians, it looks more like genocide. Warm up where you can see the potatoes from below!
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Level 11 Local Expert
March 27, 2023
The staff is very pleasant and professional. The level of the country's leading bank is maintained.
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Level 9 Local Expert
May 23, 2023
Very cultured service, especially the female consultant, I unfortunately did not recognize the name
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Level 9 Local Expert
September 23, 2023
An excellent branch. They serve us as a legal entity.
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Level 2 Local Expert
February 20, 2024
Very slow service
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Level 13 Local Expert
January 18, 2022
young staff, polite, responsible, responsive girls 👍🏻 the branch is next to the subway, everything is beautifully done inside)
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Level 12 Local Expert
October 16, 2022
It is very convenient that 2 information kiosks work every day after closing.
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Level 10 Local Expert
September 13, 2021
At 8.55 I came to the lobby of the bank, because at 9 a.m. I was scheduled to receive a card. It was raining outside. The first person I met was a bank guard. Who roughly practically pushed me out of the lobby of the bank, arguing that they work from 9.00. As a result, there was an unpleasant aftertaste and a spoiled mood. Everything can be explained and come to an understanding by communicating politely and respectfully to each other. But apparently, this does not apply to the protection of this bank. Don't set foot here anymore.
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Level 2 Local Expert
October 9, 2023
There is a queue, there is one cash register for everyone.
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Level 16 Local Expert
February 4, 2022
No matter how many times I've been there, there have never been any maintenance problems. Of course, it was necessary to wait, but not time-critical.
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Level 13 Local Expert
July 23, 2022
I've been there three times. There have never been more than two people in the queue. They helped and suggested the best way.
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Level 16 Local Expert
June 25, 2023
24/7 information kiosk with cash registers and ATMs
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Level 17 Local Expert
June 14, 2021
A good bank. Friendly and hardworking staff. High-quality service.
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Level 14 Local Expert
November 18, 2022
The place is not bad, but the queues are very long. I am very pleased with the availability of information kiosks that work up to 23 hours
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Level 18 Local Expert
August 21, 2021
In general, everything is fine, but the priority of the queue is annoying as always. And sometimes they work extremely slowly...
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Level 14 Local Expert
January 26, 2022
I won a lottery ticket from this branch, though not much. The staff is good.
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Level 11 Local Expert
September 1, 2022
There are always long queues, I come only when absolutely necessary
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Level 6 Local Expert
March 26, 2021
Excellent bank branch , everything is on the level , I was served quickly , everything was explained clearly
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Level 5 Local Expert
November 25, 2023
Comfortable
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Level 11 Local Expert
October 31, 2022
One of the normal departments
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Level 5 Local Expert
May 1, 2021
Close to home and plus competent consultants.
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Level 11 Local Expert
July 27, 2019
Despite the presence of a telephone queue and convenient places to wait, queues in Belarusanka are off the scale. We sat for an hour, and all we had to do was pick up the newly issued card
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Level 6 Local Expert
June 1, 2022
Constant huge queues
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Level 8 Local Expert
August 17, 2022
Long service
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Level 3 Local Expert
December 24, 2019
I did not sit for 50 minutes at rush hour with a coupon for "currency exchange operations". At the same time, a person's card got stuck in the info kiosk, one of them just flew out
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Level 3 Local Expert
April 22, 2019
It feels like no one is working. What should they pay money for? I suggest the administration to normalize the time of its employees and bring them to the lock in accordance with the contribution to the work.
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Level 17 Local Expert
July 23, 2021
The service leaves much to be desired, everything is very long - unbearable bureaucracy!
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Level 14 Local Expert
December 27, 2019
Belarusbank's Schengen statement is free of charge. The person was given a paid certificate. Unskilled staff at the checkout.
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Level 8 Local Expert
January 29, 2023
A respectful attitude.
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Level 17 Local Expert
July 29, 2021
Friendly specialists.
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Level 3 Local Expert
August 5, 2019
I didn't wait for the queue to close, all I had to do was get a ready-made card and that's the problem. People sit for at least an hour.
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Level 12 Local Expert
December 11, 2019
A wonderful VIP area that you can visit with a plastic card, I do not recommend standing in line
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Level 8 Local Expert
August 14, 2019
If you don't get to rush hour, then fine. Everything will be explained, explained and told.
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