As in any bank, if there is a "season" of payments, there are a lot of people and queues. Consultants always help. On the downside, there is often a crowded information kiosk on weekends (which is outside). If you need to replenish your card urgently, in 80% of cases, there is no way to do this.
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SerG
Level 8 Local Expert
October 24, 2024
There is always a queue. If you are in a hurry, look for another branch, preferably on the periphery.
If there are a lot of people, all the ticket offices are open. The waiting time is about 30 minutes.
If there are few people, one or two cash registers are open. The waiting time is about 30 minutes....
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843147 Кравчук
Level 3 Local Expert
February 27
On 02/27/2025, only three windows were working. In order to banally change the currency, you need to wait at least half an hour. It's strange that this department is working at all. I would like to note the politeness and professionalism of the staff, which is why I rated it a "3" and not a one.
Why create queues? Why are there so many "cash registers/windows" that don't work?