Belarusbank

Rating 4.2
176 ratings
Rate this place

41 review

Level 3 Local Expert
November 8, 2024
Hello! The review means it will be about an ATM info kiosk that is installed from the street. Every time you leave the house, you must first pray for sins in the church, and hope that this one will accept at least some bills! Dear managers, how does this happen? The most important bank in the country has such devices that spoil the bank's reputation! It is a pity that there is no competitor bank nearby in which everything is working properly! And this problem has been going on for years! Take measures to improve the quality of service to your own customers! Thanks
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Level 9 Local Expert
February 25
The room is pleasant, the waiting area is pleasant too, but there will be waiting. They impose insurance very strongly, so it takes a long time. As it is, the staff are pleasant and polite. The only issue is that the card was immediately scratched and without any envelope, but maybe it was sent that way.
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Level 2 Local Expert
November 13, 2024
Very slow operation. It was necessary to withdraw a large amount of money from the card, they took a coupon to the work window so as not to withdraw 10 times in a row at an ATM. We sat for more than 20 minutes. We were never invited. I don't know what principle they use to create a queue. But it's just terrible. As a result, we withdrew money from the ATM faster than we were called to the window
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Level 5 Local Expert
January 5
I applied for a loan, I really liked the service of the bank staff, they were polite and attentive...
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Level 6 Local Expert
December 16, 2024
A very good male consultant!!!
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Level 5 Local Expert
February 25, 2024
everything has changed for the better . Only to expand the volume of knowledge on working with colleagues from other banks in Belarus.
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Level 10 Local Expert
May 19, 2024
the machine through which the balik is minted and the money is deposited works very poorly, it often does not accept banknotes
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Level 9 Local Expert
March 15, 2023
A good bank branch. Clean , competent staff, electronic queue. They will not refuse to consult if they have any questions along the way.Convenient location, there is an ATM on the street.
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Level 12 Local Expert
November 17, 2022
The only information kiosk in the area where you can top up your card. There is an information kiosk inside the bank and you can ask the administrator to help. There are on the street and you can perform operations after the bank closes. Very convenient.
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Level 7 Local Expert
July 16, 2023
The bank is not bad, but there are always queues at the cash register. You can reduce the specialists on the credit line (there are never almost no people there) and increase the number of cashiers
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Level 2 Local Expert
June 22, 2021
A good department! Pleasant and polite staff, very satisfied with the service and competent advice. clean department, neat staff. Compliance with all standards against coronavirus infection. I recommend it to everyone! Health and all the best to the staff of this department. Love and success!
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Level 3 Local Expert
November 10, 2022
There are amazing and understanding employees who are pleasant to communicate with and they help, I want to return to this bank (for good questions, of course)
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Level 9 Local Expert
June 7, 2023
The service is 5 out of 5, the waiting time is lame actually because of this and 4, otherwise in my opinion everything is fine.
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Level 10 Local Expert
November 3, 2023
Good location good service polite bank employees
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Level 8 Local Expert
September 3, 2021
It is large, spacious with pleasant and always ready to help consultants. I am glad to have an ATM and an information kiosk with a cash receiver outside the bank (not everyone has this, and banks do not work on weekends and it is difficult to find an information kiosk with cash reception).
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Level 9 Local Expert
December 21, 2020
I come to this bank every day to deposit the proceeds. Since September, I took a pre-registration voucher. And there were never any questions. We were served on time and everything was fine. In December, they stopped taking me by appointment without explaining the reason. Initially, the consultants simply did not call me according to my time. And then they started canceling my pre-recordings altogether. While I was receiving the proceeds, I accidentally overheard a conversation between the branch manager and the bank employee who was serving me at that moment. From the conversation, I heard the manager say that they do not have an appointment to deliver the proceeds. But this is not written anywhere!!! I also want to add that there are always long queues at the bank. Only 2 out of 3 cash desks are always open, and there are days when there is only 1 at all. The impression is terrible about this branch of the bank. I would not advise anyone to come here, otherwise just spend your time (at least 30-40 minutes) sitting in line.
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Level 8 Local Expert
May 23, 2021
It's nice to visit after the renovation has been done. But queues.. are the pain of most banks. It's awesome that there is a 24-hour terminal with a bill acceptor, as well as an ATM. There would be more built-in terminals 24 hours with a bill acceptor in the city.
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Level 19 Local Expert
November 30, 2023
+Electronic queue + street ATM + street info kiosk - no parking -frequent queues
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Level 9 Local Expert
May 25, 2023
I like it when there are no queues at banks. In this, well, probably like in others.
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Level 5 Local Expert
August 29, 2020
I came to make a payment at the checkout - I stood in line for exactly an hour. During this time, I helped 3 people with an electronic queue, while the consultant was cooling off somewhere. There is a ringing phone in the middle, which no one picks up. I don't understand why consultants get a PO here. And so - the hall is spacious, there are many places to wait, but if you are a man, you will be ashamed to sit on them, because there will be 30 more women next to you who need to give way
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Level 11 Local Expert
January 8, 2024
Good service!
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Level 7 Local Expert
April 19, 2022
I go to change money for small bills. There is money, the queues are not big, it will work for my purposes.
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Level 6 Local Expert
March 6, 2023
The fastest separation I've ever seen
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Level 10 Local Expert
April 20, 2023
After the repair, it became more convenient
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Level 14 Local Expert
November 28, 2022
A very slow info kiosk. Making a payment is a whole quest)
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Level 11 Local Expert
August 23, 2021
The consultant is always hanging out somewhere. Extremely slow service. Employees simply leave their jobs without explanation.
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Level 6 Local Expert
December 6, 2021
A very good consultant in the audience (the guy with glasses). Good girl!
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Level 13 Local Expert
November 25, 2022
Standard Regular Bank
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Level 8 Local Expert
November 17, 2022
The consultant is well done!
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Level 6 Local Expert
June 28, 2022
The staff is just great!!!!!
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Level 24 Local Expert
August 23, 2020
It is convenient, there are places to wait in line, it is, by the way, electronic
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Level 8 Local Expert
January 29, 2022
The computer freezes at the operator
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Level 5 Local Expert
April 21, 2022
Long queues
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Level 4 Local Expert
August 2, 2019
There are no cashiers, long queues, although electronic. The new staff is being serviced for a long time.
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Level 6 Local Expert
October 12, 2021
There are always queues
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Level 12 Local Expert
December 26, 2019
Competent advice, courteous staff.
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November 24, 2019
There is always a monstrous queue. That says it all.
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Level 6 Local Expert
August 28, 2019
Fast, high-quality service
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Level 8 Local Expert
October 9, 2019
A good modern department
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Level 8 Local Expert
August 2, 2019
Endless queues. Slow maintenance.
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July 28, 2019
The customer service is very good
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