Belarusbank
Address
Business hours
Closed until 10:00 AM
Directions
Instytut Gomielprajekt
360 m
Information verified by owner
126 reviews
February 27
By chance, I had to contact this bank. I can't say that the bank is bad, but when contacting the bank, you need to have a lot of time. I went to the bank and took the electronic queue ticket at 11.33 and got into the window itself only at 12.59. that is, I stood in line for 1.5 hours. I think people should see which ones they are in line for and how many are in the bank by appointment, etc.Otherwise, people come later and pass by, but you come earlier and stand and wait, and it's even more fun when you finally see your number three on the scoreboard, but then it becomes fifth, it's very interesting. So I advise those who go to this bank to either sign up earlier or have unlimited time and patience! I repeat once again that I'm not saying anything bad about the bank, but still I would like to ask the bank administration to develop some kind of mechanism for recording and for a first-come, first-served queue, otherwise not all people know about recording and the administrator in the hall has to explain to everyone the organization of the bank and the preliminary recording. As it is, the building is beautiful, and there are comfortable places to sit while waiting for your turn, but if you're lucky enough to sit down, you'll just stand on your feet.
See original · Русский
February 2
A good place to solve various problems, sometimes there are significant queues waiting for more than 30-40 minutes. But more often they work quickly and professionally.
See original · Русский
February 2
Unfortunately, after a previous negative experience (I am currently working with another bank), I was forced to contact this bank again, due to the high commission of my bank when transferring to the account of a government institution.
I was limited in time, so I went straight to the head office in the hope of making the transfer quickly. I took the ticket and waited my turn. There were at most 5 people in the hall, 5-6 cash registers, if I'm not mistaken. Unfortunately, the number of people in the queue in front of me is not reflected. A lot of people who came after me entered the ticket offices, but I continued to wait. Then I went to the same ticket office where the people who came after me went. The distribution system is not clear, just as it is not clear how long you will spend waiting at least approximately, especially since I did not have any such important issue that would require a specific specialist.
It seems like a small thing to wait an extra half hour there... But if it had been visible right away (the room is full; 100,000 people are in line for a ticket), there would have been no questions, I would have gone on.
As it is, the building is certainly beautiful.
Addendum after the organization's response: The biggest problem is that you don't see the problem (or even worse, you think it's normal). I think everyone knows perfectly well how the electronic queue works, thank you for reminding me again. Of course, the tool is good, but the implementation is so-so.
See original · Русский
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