Belarusbank

Rating 4.3
383 ratings
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90 reviews

Level 4 Local Expert
March 19
Literally the worst bank imaginable, operating 0/10 terminals and bill acceptors. The number of working windows is 0/10. The staff's work rate is 0/10. I'd rather pay any commission at any bank, but I'll never go to this bank.
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Level 4 Local Expert
October 21, 2024
Not the best bank, long queues, for individuals:1 and 2 windows.1. lunch is from 12:00 to 13:00, is there really no one to replace, one at lunch, another to work as a substitute.👎
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Level 6 Local Expert
January 2, 2024
I have been living in Vitebsk for 12 years and this branch of the bank is my favorite from the very first days I came across wonderful staff, polite , professional. And, despite the fact that the composition has changed, to this day the best specialists work in the department. Thanks
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Level 4 Local Expert
June 7, 2024
It was necessary to make a map, the most ordinary one without any bells and whistles. As a result, there are no free cards from the word at all, the cheapest is 25p. I would like it to be like other banks, free too
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Level 14 Local Expert
May 1, 2024
Eternal queues, everything happens for a very long time. Few cash registers are constantly open. But, there are ATMs that save you from standing in line and consultants who clearly explain how to pay.
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Level 6 Local Expert
April 5, 2024
A good bank, friendly attitude to customers, will always help if you need help.I hand over the proceeds from the sale at the Snuffbox kiosk here, I don't have to wait, they serve out of turn, and that's right.
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Level 11 Local Expert
June 24, 2024
The work of the department is based on the principle that I do not understand. To make a currency exchange operation and make a payment immediately, you first need to queue in one window to change the currency, then take another coupon for making payments. 21st century
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Level 6 Local Expert
March 10, 2024
There is always a queue, half of the windows are not working. And the consultants are so-so. The question is not answered clearly and to the point, but with the words probably… It's kind of weird. If I ask where my money went and why? I would like to hear no guesses…
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Level 14 Local Expert
August 1, 2023
This branch is not the main one, but it can already be loved for the fact that it works on Saturdays. As it happens, sometimes it is necessary to get to the bank on Saturday - but almost all branches of Belarusbank do not work on Saturday, but this one does. Belarusbank's staff is polite in all branches, and this was no exception. They will tell you everything, they will tell you everything.
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Level 4 Local Expert
August 23, 2023
My husband received a new mastercard in February of this year (of course, not free), in August the chip stopped working (in the new card!), my husband went to your bank branch, they "helped" him to issue a virtual card, but for some reason it was discovered to a new account when they could not transfer money, the remaining ones in the old account. I had to issue a new virtual card to the old account (so we consulted on 147). That is, the husband applied to the bank in vain
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Level 18 Local Expert
August 30, 2023
A great bank. Friendly specialists who are ready to help with any questions, high speed of service, comfortable lounge.
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Level 14 Local Expert
May 3, 2024
A bank is like a bank. Sometimes it pisses me off that numbers with the letter E are called for a very long time, I understand they are not interested in them and do not bring benefits, but they do not want to sit for 2 hours.
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Level 6 Local Expert
January 31, 2024
Good employees, as a plus of this bank, this is an information kiosk with the ability to replenish the card on the street, working around the clock
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Level 8 Local Expert
May 30, 2023
The branch, as a branch, is open until 19.00. the ATM is outside, in a special nook. Three stars only due to the fact that an old information kiosk is installed next to the ATM, which works 24 hours, which accepts bankrupts every other time, and when it accepts, it does it very slowly
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Level 11 Local Expert
August 23, 2023
The most greedy bank in Belarus. Pay for the issue of the card, pay for the maintenance of the card, pay 1.5% for the transfer from the Belarusbank card to the Belarusbank card. I don't recommend it to anyone.
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Level 16 Local Expert
September 9, 2023
High-quality approach, excellent specialists, but not fast, a large flow of people
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Level 5 Local Expert
November 15, 2023
Very competent and understanding specialists! They will always explain everything and tell you what is not clear, just well done!!! It's nice to go to this bank!
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Level 14 Local Expert
July 17, 2024
Polite and high-quality service
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Level 8 Local Expert
October 24, 2022
An ATM and a terminal are present. And about the rest, I will keep silent. There are very long queues. It would be better to install more terminals and consultants to work with them. And learning how to pay using the Internet.
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Level 6 Local Expert
June 22, 2022
Lovely and good-natured staff at the ticket office. I wanted to change cash, but the employee kindly advised me to withdraw the world from the card for a better course. Everything is fast and clear. Thanks!!!
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Level 8 Local Expert
July 21, 2024
Everything is great! On Saturday until 15.00
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Level 7 Local Expert
July 5, 2021
They will always provide fast and high-quality service, operators will help you figure out issues related to cards, loans and credit transactions. A reliable deposit system. There is card insurance. A low percentage of the credit-revolving line. The location of the bank itself is close to the main road and it can always be found quickly. I recommend.
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Level 10 Local Expert
March 31, 2024
A huge number of ticket offices and constant queues.
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Level 11 Local Expert
March 7, 2023
The staff is very polite, they will always help and tell you.
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Level 6 Local Expert
September 9, 2024
Constant queues.
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Level 6 Local Expert
May 28, 2022
A good, conveniently located bank. The money was exchanged, the girl politely offered a lottery ticket.
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Level 8 Local Expert
October 11, 2023
Everything is clear in customer service
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Level 8 Local Expert
June 11, 2021
Everything is excellent in terms of service. But the client room is blocked by information kiosks, and this is inconvenient and ugly. We are all working in the new conditions of the epidemic now, but this is the only department (that I have met) so isolated from people
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Level 16 Local Expert
August 3, 2023
The attitude of certain employees is just piggy .
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Level 7 Local Expert
August 12, 2022
Pretty good, the staff is attentive and competent.
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Level 10 Local Expert
December 16, 2023
Standard Belarusbank)
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Level 7 Local Expert
October 15, 2020
Competent consultants, a lot of cash desks, five information kiosks, and there are queues on pension day.but the bank tries to serve everyone quickly and efficiently.
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Level 5 Local Expert
December 6, 2021
They will always help and advise you on all financial issues. Each specialist is a specialist in his own field.
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Level 16 Local Expert
February 9, 2022
They work professionally, very polite and conscientious employees.
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Level 4 Local Expert
October 17, 2023
The service is excellent.
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Level 14 Local Expert
May 28, 2022
I ordered the money in 3 days and no problems. In some banks, it is necessary to order up to 30 days in advance.
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Level 12 Local Expert
June 3, 2022
A good bank has many terminals for self-service if it is difficult, they will tell you
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Level 9 Local Expert
September 23, 2019
It's not random , it's a popular place. I don't know, just a virtue or a disadvantage due to the fact that there are always a lot of people, and as a result, long queues. We must pay tribute to the administration that they took care of the so-called free consultants who help people pay bills through information kiosks in the bank building. And many no longer stand in the general electronic queue, but pay themselves through these terminals. Round-the-clock thermal baths are a great convenience: both two ATMs and an information kiosk, which are protected from atmospheric conditions, and therefore convenient.
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Level 5 Local Expert
September 13, 2022
Everything is fine, but there have already been electronic queue overlaps twice.
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Level 7 Local Expert
March 15, 2023
Good, fast service
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Level 8 Local Expert
January 26, 2022
The Bank's client is served quickly, is competent, provides assistance, and often uses services.
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Level 10 Local Expert
May 16, 2022
I was there once, but they served me quickly and suggested everything
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Level 18 Local Expert
June 5, 2022
There is always a working ATM. Always a working ifokiosk .
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Level 13 Local Expert
October 1, 2021
There are always huge queues and 2 benches for everyone. The staff is good
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Level 14 Local Expert
January 20, 2023
They don't reach 5! But as it is, everything is normal
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Level 14 Local Expert
September 16, 2021
There are constant queues at both the bank and the ATM, especially when the second ATM was removed
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Level 19 Local Expert
July 2, 2022
Everyone is very kind.
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Level 7 Local Expert
February 24, 2023
Polite staff
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Level 5 Local Expert
February 13, 2021
the terms of the shares were poorly understood. they refused to issue a card of "shchodraya". I got it in another department without any problems.
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Level 12 Local Expert
November 10, 2021
Always queues, slow service, not competent staff
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