Belarusbank
Address
Business hours
Closed until 9:00 AM
Directions
Kuncawshchyna
450 m
Baranowshchyna
163 m
Information verified by owner
69 reviews
January 11
Hi everyone, I went to this bank, everything is done for people, yes, of course, I sat in line for 15 minutes, but that's bullshit. I was offered to order a queue earlier, but I refused because I don't know when I will come, But if you have the opportunity, I recommend Just don't be late
See original · Русский
March 28, 2024
It is written on the bank's website:
Attention to the customer is one of the basic principles of the bank holding company. The professional duty of an employee of a bank holding company is to ensure high standards of customer service.
I took the ticket at the branch at 18:49, at 18:54 the specialist finished serving the client who was in front of me, got up and left saying that it would take a long time to serve me, and the bank closes at 19:00. The consultant also explained that the bank was closing soon and I was being denied service, and the specialist allegedly left to carry out another operation and there were no other specialists. At 19:05, after sitting in the department for more than 15 minutes, they asked to leave without serving.
If these are high standards of service, then what are low standards?
See original · Русский
3
1
January 28
Half of the office served one client, the other half served the second. I waited for 20 minutes, I don't know how many more were served there. Recommendation to open more than two cash registers…
See original · Русский