I issued a card to this bank branch (this is the only bank branch closest to my home). Why is there an operation like "pick up a card" (not issue!) it is placed in the same cash register with the card designs. The card was specially issued and ordered online, since the time to collect the card is limited to zero - the bank's opening hours coincide with my opening hours, and you don't work on Sat and Sun either. As a result, do you have to wait more than 40 minutes to pick up the card?? While three cash desks were completely empty and the receptionist only politely explains that there is a queue! Is it not part of your functionality to check passport data and unload cashier 4, minimize the queue? So why are you there to sit out the time? I don't understand how to solve this problem. You withdraw money for making a card in seconds. What can I do to arrange home delivery after 19.00 of an already issued and paid card?
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1
Show business's response
Оксана П
Level 15 Local Expert
November 14, 2024
The closest bank to my house by order. The staff is polite, the staff are all attentive and considerate. They will explain everything in an accessible way and help
See original · Русский
Show business's response
Алеся С.
Level 2 Local Expert
April 23
I've been sitting here for an hour now to exchange a miserable $100. Or just put it on the card.There are a lot of cash registers, but they all eat. Or maybe they don't work at all. The head is not there, she has left. 2 cash registers ... Don't come here anymore. I do not recommend it!