Belarusbank

4.2

708 ratings

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Dedra Morphy

Level 10 Local Expert

Quick, clear, competent consultation.

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Александр Дударевич

Level 23 Local Expert

Polite and high-quality service. Attentive attitude to customers. The best tariffs and conditions in relation to all banks of the Republic of Belarus. You may need more documents, but it's worth it. I recommend

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Mary Lav

Level 3 Local Expert

Waiting in line is too long, only a couple of windows are working

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Полина Миньковская

Level 9 Local Expert

There are often long queues. But in general, everything is fast. Quality service.

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Natalie Aleksandrova

Level 9 Local Expert

One bank in the whole of Minsk, which deals with mortgages, and then I couldn't get through to it

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Андрей Габрусев

Level 7 Local Expert

Convenient location in the city center. A wide range of services, including a mortgage office. I would especially like to mention the securities depository center. The employees are professionals of the highest level.

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Марина Дзюбенко

Level 9 Local Expert

It is better to call 5 times and come several times for consultations, since all consultants have different information on loans). As for the savings options for building savings, they will not help here.

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DonCorleone

Level 8 Local Expert

Without exaggeration, two and a half hours of waiting, three working employees (according to the consultant, the rest are mostly on vacation) and the minimum amount of information received as a result.

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Ivan shtepa

Level 27 Local Expert

A lot of people! The specialists are doing well, they cope with a heavy load!

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Алексей У.

Level 17 Local Expert

It is very stuffy, it feels like there are problems with ventilation, or workers are blowing. Electronic queue +, but it would be worth expanding the list of services, sometimes it is not clear what to choose. Long waiting time due to the small number of staff after 5 hours, during working hours it can be faster. There is no water cooler for customers, or I did not notice it.

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Sergey

Level 7 Local Expert

To begin with, it is simply impossible to get through here. I have been sitting in the office for 2.5 hours, the movement of 3 people per hour.

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elena zhuk

Level 6 Local Expert

The certificate was made in 2 days. I'm not sure it's fast. But queues.... Only 3 specialists work in the morning. It's creepy. Barely moving.

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Владислав Абрамчук

Level 5 Local Expert

There is always a friendly staff in this office, although the waiting time wants to be better

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Игорь Жуков

Level 21 Local Expert

Everything is well organized, strictly at the appointed time, without red tape. Qualified and courteous staff.

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Андрей Дереченик

Level 13 Local Expert

Mortgage office, adequate staff, unlike the Derzhinsky office

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Андрей Левицкий

Level 6 Local Expert

Everything was fast and clear! There is a children's room) The head of the department did everything quickly and clearly)

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Алексей К.

Level 11 Local Expert

Queues, very long waiting times if related to mortgage issues. Currency exchange operations are done quickly. The consultations provided by the staff of the department are at a good level.

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Александра

Level 17 Local Expert

I'll pay the money to anyone who can reach them.They do not accept without an appointment , but it is impossible to sign up

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Жужа

Level 16 Local Expert

Good service. Polite staff. Special thanks to the employee who sits at the entrance and answers 100,500 questions from visitors and where to go and which service to choose.

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Роман Гацуро

Level 5 Local Expert

I was pleasantly surprised, the quality of customer service is at a high level.

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Дима К.0

Level 11 Local Expert

Good staff, they'll tell you everything.

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Алексей С

Level 3 Local Expert

Queues

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Виталий Боровик

Level 6 Local Expert

To open a hippotheque, to make all banking transactions, everything can be done taking into account the mode of operation.

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Roschiki

Level 10 Local Expert

Great, everything is organized, there is a record, there are no people, everything is fast, there is a delicious dining room.advise

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satan28

Level 9 Local Expert

All employees are on top!!!

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Павел Молчан

Level 9 Local Expert

There is actually no parking. There are no large queues, they work quickly. But the work is built in such a way that you have to go for each piece of paper several times.

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Дмитрий Жихарев

Level 14 Local Expert

Polite staff, clean.

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Андрей Сергеевич

Level 14 Local Expert

There is always a large electronic queue, but there is an appointment on time and without waiting. Friendly specialists will help and explain everything according to Decree 13 and 240.

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Сергей Качура

Level 8 Local Expert

Friendly staff. It was impossible to bring all the guarantors together in time, so they entered into a situation when it worked, then they were accepted without delay. Thank you.

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Платон Демизюк

Level 17 Local Expert

If there were some pointers and information about actions in order to plan everything in advance, it would be convenient, but this way: you come, find out everything in the queue or in the offices, there are only chairs and booklets with advertisements for waiting. It's kind of boring there.

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Светлана Субботина

Level 4 Local Expert

Polite staff!!! If you notice that the customer hesitates at the information kiosk or ATM, they immediately run to help. The infokiosk works flawlessly!!!

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Pavel

Level 13 Local Expert

The service process is quite well organized, but in the evening and on weekends you want more specialists - a queue is going to be formed.

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Оленька

Level 11 Local Expert

It is not realistic to find a parking lot for a car. Record...yes, there is, but it's not realistic to come in on time either, but the staff is friendly.

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Мария

Level 12 Local Expert

Everything is fast, clear You can make an appointment in advance and come to your time, you can use a coupon

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Юлианна Никифорова

Level 5 Local Expert

This is the most terrible department in Minsk!! It's not really impossible to put an individual employee on the cards, why do it through the cashier. Change the currency (hand over!!!!) I sat for 1.5 hours. Some of the employees are just drinking tea or trampling from corner to corner. The collective farm!!! A backward job! You're stuck in the 80s

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Елена Ш.

Level 2 Local Expert

The service is terrible, the consultant is rude and very reluctant to answer questions. The queues are sentinel, just to pick up a certificate, you need to sit for at least an hour.

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ДВ

Level 19 Local Expert

The course is with a big fork and it is much more profitable to pay with a mir card. Everything is very long, and the queue is not structured.

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Ольга Давиденко

Level 6 Local Expert

Belarusbank is everywhere Belarusbank))). With colorful consulting ladies from a long time ago. The slowness and unhurriedness of the organization of a monopolist in the market. Well, and really? What's the hurry? And for what?))

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Максим Быковский

Level 9 Local Expert

I came, I was approved, I left.Thank you))

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Марина Кокора

Level 13 Local Expert

A large range of operations is carried out, which leads to a large crowd of people. There is a lot of waiting in the queue. Parking is not designed for visitors at all.

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Вероника Волчик

Level 8 Local Expert

It's bad that there is only one mortgage bank in Minsk

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Александра Мартынкова

Level 13 Local Expert

Sometimes you have to wait a long time, due to the presence of a large number of windows and specialists

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Арцем Р.

Level 10 Local Expert

Huge queues and nothing is being done to solve them!

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Сити М.

Level 2 Local Expert

Today I visited the Belarusbank branch in the city of Osipovichi at 42 Sumchenko St., after sitting in line for 40 minutes I left, because I didn't have time to wait yet. The man with the child waited for more than an hour and also left. The service is disgusting.

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Юлия Матучик

Level 9 Local Expert

The queues are scary. 40 people each

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Екатерина

Level 12 Local Expert

In February, we contacted the mortgage and lending department and made phone calls. The attitude leaves much to be desired (I read more reviews, they write: "rudeness, a preconceived opinion of herself as if she were a queen, and you are a serf" - just to the point!). It was so unpleasant to communicate, during the conversation the consultant was distracted by conversations with colleagues, answered reluctantly, asking how much we wanted to arrange, and almost hung up the phone. It is necessary to select the staff more carefully!

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Эрджей

Level 15 Local Expert

The service is disgusting. I took the ticket, sat in line, issued the deposit documents, went to the cashier, had questions about the contract, decided to redo it, but only after lunch. Wait an hour. They were not served as a result.

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Ирина Шульга

Level 7 Local Expert

Everything is clear, fast, and efficient

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артем болд

Level 2 Local Expert

He has been serving customers for a very long time

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Наталия Колодинская

Level 6 Local Expert

Very slow service, an hour in line to just pick up a ready-made certificate

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Belarusbank

196 reviews