There is always a queue, one cash register is working, how is it? Raise the PO for employees or hire additional employees. The guy at the reception is a credit, helps and is very polite, only because of not 4 🌟, so generally 0 !
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Анастасия К.
Level 2 Local Expert
September 5, 2024
A large department with 1 specialist and 1 cash register. Why such a large department??
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Елена Кондратина
Level 8 Local Expert
November 14, 2023
Polite staff, cozy room, good consultant, fast service, everything is super 🥰
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Валиева
Level 5 Local Expert
November 27, 2024
It's kind of dark.
There is one information kiosk, there is always a queue, and this queue is confused by who is behind whom, some kind of swearing. The consultant does not control this in any way and does not offer assistance to elderly people who find it difficult to master the payment process, which is why the problem is growing even more....
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Арина Кукса
Level 9 Local Expert
March 11, 2024
Everything is great! Thanks to Maria's specialist for her attentiveness and responsiveness!
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Алексей ...
Level 3 Local Expert
September 15, 2024
Nice staff but the building is old
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Тати
Level 12 Local Expert
June 7, 2023
I always get in line. There are more reception windows than there are employees. The specialist on duty is trying to speed up the maintenance process. There was no card, I had to go to another branch, but they were already warned and everything was ready, they took it out of turn, they served it quickly.
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ШУБАКА Хансоловичь
Level 9 Local Expert
November 22, 2022
The staff is good, polite cashiers and a very good consultant, how many times he came in, he will always politely tell you the solution to problems 5++
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Игорь Тишковец
Level 8 Local Expert
January 20, 2024
There are practically no queues..even if you wait, there are many places not to stand.
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Александр Ковалев
Level 12 Local Expert
August 1, 2023
The usual department, nice staff. Queues are periodically present. Previously, it was generally possible not to even go inside.
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Глеб Дубовик
Level 3 Local Expert
November 8, 2023
The schedule here does not correspond to reality, there is no external information kiosk
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Виталий Падейко
Level 9 Local Expert
October 31, 2023
The worst department I've ever met!!!the service speed is never lower!!!!
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Профессионал)
Level 9 Local Expert
May 26, 2022
There are practically no queues, only on the days of salaries and advances (10-20 days)
The staff is polite, they try to help if the visitor does not understand something.
Air conditioners are working
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Александр Пайтеров
Level 11 Local Expert
July 11, 2022
The usual department, good and professional staff, but queues are a big problem.
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Дима Равтович
Level 12 Local Expert
October 31, 2020
There are a lot of people, mostly pensioners, the room is not large (because of the crown, it is very dangerous there now) the electronic queue. According to the coupon, there were 3 people in front of me (people stood mostly to this ATM that makes payments, again pensioners to whom a consultant stands and explains for a long time - because of this queue) well, I solved my questions in 10 minutes. The staff was wearing masks and gloves. She worked at 3 cash desks and 2 consultants. I was on Friday at around 14-15 o'clock. A very steep staircase! Grandmothers crawl over them a little (the bank is on the 2nd floor)
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DaryNa
Level 18 Local Expert
May 21, 2021
Consultants answer the questions posed, and operators generally work quickly. There are almost always a lot of people. There were failures in the databases a couple of times (computers hung up), but this is a complaint in general to the organization and programmers.
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Владислав
Level 9 Local Expert
September 9, 2022
The consultants will always help, everyone is very polite. There are usually long queues and you can wait for 30-40 minutes until the queue reaches you
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Юлия Незлобина
Level 11 Local Expert
February 18, 2021
It is located on the second floor, there is no ramp, elevator, in general only a staircase, which makes it difficult for people with strollers, the elderly, people with musculoskeletal problems to visit. Although the bank is the only one in the area
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vladimir4910IM-6
Level 7 Local Expert
July 24, 2022
Customer service is zero, no one is in a hurry to queue at the checkout, the staff does not care about anything
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AM
Level 11 Local Expert
May 25, 2023
There are always queues, they serve for a very long time
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Маргарита Кулакова
Level 18 Local Expert
November 24, 2020
Despite the small size of the department, there is everything for the convenience of visitors - chairs, an electronic queue, and many booths.
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Жак Алла
Level 12 Local Expert
December 29, 2019
The hall is located on the second floor. There are many comfortable benches for the seat. Electronic queue. Spacious booths for customer service. Difficult issues are solved without irritation.
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Моё мнение
Level 10 Local Expert
August 6, 2020
The introduction of an electronic queue, the arrangement of waiting areas, extraordinary counseling for elderly visitors, but often a shortage of specialists and the creation of queues.
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Nathaniel Werty
Level 13 Local Expert
November 9, 2021
There are constant queues, I work slowly. And during the payment of utilities, an ERIP flew off
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Геннадий Герцберг
Level 9 Local Expert
October 5, 2021
A terrible bank branch, it feels like it's still been here for 90 years.
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Вероника Волкова
Level 10 Local Expert
May 18, 2021
Friendly staff will always help if you need
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Светлана Дубилович
Level 3 Local Expert
October 13, 2021
There are always a lot of customers, a queue, stuffiness
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Оксана М.
Level 8 Local Expert
May 5, 2020
There are almost no queues, good consultants, operators, polite cuties
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Дмитрий К
Level 12 Local Expert
December 18, 2020
Good department, friendly staff
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Игорь Квятковский
Level 16 Local Expert
July 26, 2019
A terrible branch, one of the worst probably. There are always queues, lack of professionalism of employees, a weak leader.
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Сергей Богданов
Level 18 Local Expert
September 16, 2019
Professional staff, pleasant room, I recommend
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sasha z.
Level 4 Local Expert
October 24, 2019
Only the cashiers, the reception and the ladies on the 1st and 2nd windows know their work, they are not in the subject at all ((. It's amazing...!!!
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Наталья М.
Level 6 Local Expert
August 8, 2019
I rarely come , but no matter how many times I come , there are no long queues . Fast and convenient!)
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Безрукова Валерия
Level 8 Local Expert
March 4, 2020
The staff is great, nothing superfluous, well-mannered, educated.
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Элеонора
Level 6 Local Expert
November 14, 2019
there are constant queues, the service is slow, the room is small, you can suffocate
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Валерий Лапша
Level 13 Local Expert
December 27, 2019
There is no ATM, the staff is not very friendly, there are always long queues
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Виталий
Level 9 Local Expert
July 24, 2021
High-quality service
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Валерий Хоменок
Level 9 Local Expert
October 28, 2021
The norm
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Juliette Sizova
Level 5 Local Expert
July 9, 2020
A bank, as a bank, performs many operations
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Андрей Фисенко
Level 30 Local Expert
September 8, 2019
A club for old women! I don't even go in.
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Кирилл
Level 7 Local Expert
December 14, 2019
Horror, you wait in queues for 40 minutes to change the currency