We were in this bank on 06/21. Friday, quietly, calmly. There are questions about the work of the staff.The girl who was contacted by e-mail.I was constantly consulting, I got the impression that I didn't know what to do. In the ticket booth, the procedure that we had to do took about 20 minutes, the person at the age was not comfortable and it was hard to stand all this time...only after the request, the employee brought a chair.
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Ольга Осташевская
Level 8 Local Expert
January 13, 2024
Small, renovated, very stylish and comfortable. The best bankers I've ever met!truly professionals!
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Денис К.
Level 2 Local Expert
July 21, 2024
The girl with curly hair is a great employee, does everything quickly, behaves very politely.
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Ирина Герасимчик
Level 23 Local Expert
April 7, 2024
Polite, and fast, the service is the only one at the checkout appreciative
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Араминта
Level 7 Local Expert
April 29, 2021
The slowest service I've ever seen. Out of eight or ten jobs, only four are served! And this is during rush hour! Each window has its own operation. If someone has a long-term operation, the rest will wait a long time. The way to the other window is closed to them. It doesn't matter if you have to wait five minutes, half an hour, forty minutes or an hour... I have always believed that it would be wiser to abandon the electronic queue, but to make sure that any operation can be performed in absolutely any window. And so that all windows work at once. That would be quick! But no! I rarely come here, but even if I look in out of desperation, I prepare to wait for half an hour. Every minute an advertisement in the bank offers to serve itself remotely.... I got the impression that the bank is deliberately doing everything so that people switch to Internet, mobile banking and similar technologies, but just do not come to the bank. Although this is a direct violation of the customer's right to choose a convenient payment method. Including the payment for the mobile phone, which the bank refused. And they also didn't want to serve me today. I was dizzy, and I warned the girl at the checkout that I would lower the mask on my face because I couldn't breathe. The response was: "Put on a mask, otherwise we will be punished!". To all my objections that I didn't have enough air and was about to fall, the answer was heard: "Pull on the mask." I turned around and left. In general, 1) VERY slow service, 2) too intrusive "reminder" that you can use an infobox or mobile banking, 3) ultimatums: "Either a mask, or go away".... To remote devices where you will serve yourself))) I estimate, of course, by one.
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александр лазаренко
Level 7 Local Expert
May 16, 2022
Finally, it was refitted and reconstructed.....now it is a modern branch of the bank. I went in five times after opening..... I was not inside for more than 10 minutes (everything became much faster)
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Татьяна Т
Level 10 Local Expert
May 25, 2023
This is probably the first department where I haven't waited in line for 100,500 hours. Thanks for the service!
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Федоров А.
Level 12 Local Expert
June 30, 2023
A typical Belarusbank: long queues and slow service.
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Антон Мардович
Level 3 Local Expert
July 17, 2023
Time is wasted, you can't buy coins
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чивоня
Level 21 Local Expert
May 15, 2022
Everything was fine before the repair, but now everything is not clear
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Марина Разумовская
Level 9 Local Expert
July 29, 2023
Good service
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Ефим Живов
Level 9 Local Expert
November 21, 2021
Everything is fine, but there are always a lot of customers, waiting a long time for service...
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Дмитрий Ходаркевич
Level 5 Local Expert
November 11, 2022
It has become much more comfortable after the renovation
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miand777770
Level 11 Local Expert
December 11, 2022
After the renovation, they changed for the better.
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Дмитрий
Level 11 Local Expert
June 4, 2023
A good bank, attentive staff.
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Светлана Далинкевич
Level 9 Local Expert
August 16, 2022
It has become much better after the repair
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2Rbonec
Level 5 Local Expert
November 30, 2019
Queues, often few windows that work, changed the currency, gave change in currency, the next day the same bill that they gave themselves refused to accept, because it turned out to be washed. The staff is normal, their boss is not
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Сказочник Минска
Level 9 Local Expert
August 12, 2021
Free antiseptic, polite staff!
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катя климович
Level 5 Local Expert
June 27, 2022
Rude girl
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Вадим
Level 7 Local Expert
March 9, 2021
Constant queues!!!
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Светлана И.
Level 10 Local Expert
October 28, 2019
In fact, only two cash registers work!!! Always a crowd