Belarusbank

Rating 4.2
227 ratings
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60 reviews

Level 3 Local Expert
November 15, 2024
The staff are competent, polite, always ready to help the client. On the days of pension payments and utility payments, they do not show any irritation, because there are many of us, the bank's customers. Not everyone articulates the questions clearly... Thank you for your patience and professionalism!
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Level 17 Local Expert
October 29, 2024
It is not a big bank, there are two information kiosks where you can put money on the card, one information kiosk is only for payment.As a rule, the queues are quite impressive, especially during the period of payment of utility bills.
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Level 2 Local Expert
January 17
A terrible bank ..It always feels like I came to their house to give them money to change the money, I stood for 30 minutes even though there were 3 people in the hall
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Level 3 Local Expert
January 8
In the audience, the staff never knows anything, always with dissatisfied faces that they don't ask, as if they asked questions from another field.
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Level 7 Local Expert
January 16
They work very slowly, there is an acute shortage of staff, if you decide to use the soase, put more than 30-40 minutes only on the queue.
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Level 8 Local Expert
January 30
The staff is good, but the deposit conditions are tricky, not in favor of the people, other banks are better.
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Level 4 Local Expert
February 21, 2024
The queues are kilometers long, so even when you have to go next in the electronic queue, for unknown reasons, completely different people are called. When I asked why, the employee lied that the computer was supposedly choosing, although I perfectly saw that they were choosing manually, only the queue was shown on the computer. I stood in line for an HOUR!
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Level 5 Local Expert
February 5
Everything is very long, it works with two windows, in general, if you are in a hurry, then it is better to choose other banks
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Level 7 Local Expert
June 23, 2024
On the days of payment for communal services or the issuance of pensions / salaries, the cash desks work as on normal days. The situation is developing: a full bank of people, and only 3-4 windows are working.
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Level 7 Local Expert
January 12, 2024
If it wasn't for the biggest bank, it wouldn't have come in. There are always queues- there are few such offices in such an area (there used to be another department near the village hall of Selmash- and now there is an influx
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Level 17 Local Expert
March 20, 2023
This is the bottom. The WORLD card is not accepted (they accept it all over the world, you can see the Vatican), after standing in a wild queue, you go to an ATM on the street. There you withdraw money and stand in line again for an hour, because the staff is incompetent - deliberately slow, with the claim that you can do it yourself through a quick payment - I pay you a commission for this service and pay money for your work, in addition to the payment itself. The bank manager is not in his place, in Moscow he would not have been imprisoned as a cashier for such a thing
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Level 8 Local Expert
June 19, 2024
There's a big queue, you stand for half an hour, I understand it's not their fault but the computer's, but not for half an hour or maybe an hour.I don't recommend it
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Level 4 Local Expert
January 19, 2024
There are always queues, the staff is rude... One information kiosk does not work all the time... I do not recommend this institution for visits
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Level 5 Local Expert
December 4, 2023
I like the customer service at a good level and close to home.
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Level 5 Local Expert
October 3, 2024
It's a terrible bank, the queues are endless.
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Level 9 Local Expert
February 18, 2022
Eternal queues. You often don't understand who is in which queue. They often occupy 2-3 cash desks at once. The electronic queue terminal is very much missing. There are 2 self-service terminals working with cash and cards. And one is purely on the cards. Of the additional advantages, this is a consultant girl in the hall who helps with issues with terminals. It helps pensioners a lot))) And for those who understand where and how to "poke", it pleases that the queue at these terminals moves faster. P.S. After a short time, a miracle happened!) We have installed an electronic queue terminal))) Many thanks to the administration! I complete the review and give it 5 stars!
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Level 11 Local Expert
January 12, 2023
Courteous staff, there is always staff in the hall to help. It's bad that there is no information kiosk outside the room, you have to go inside every time. And they don't work on weekends.
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Level 6 Local Expert
February 2, 2024
It's good that they made an electronic queue, otherwise there was always a mess in the queues
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Level 24 Local Expert
August 9, 2024
Constant congestion of people. An extension is clearly needed
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Level 8 Local Expert
March 27, 2024
Giant queues after work you need to go to the bank so you'll leave it there all evening
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Level 12 Local Expert
December 1, 2022
A hellish place with endless queues, screaming and coughing customers. But the employees of this bank are polite and patient, there are no complaints against them. Perhaps this is a location with such an aggressive population, and not a bad bank
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Level 8 Local Expert
November 28, 2022
The department is not large, there is always a crowd of people, the consultant is always in the hall, helps to understand the work of the information desk...the air conditioner is working...
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Level 5 Local Expert
December 30, 2024
Great!
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Level 2 Local Expert
September 25, 2020
A good bank, but I would like to suggest Putting one information kiosk on the street. There's not enough space in the bank anyway, so there are 2 more info kiosks (3). And moms with strollers can't go to the bank at all. The area is large, there are a lot of people, the bank is nearby, and the information kiosk was hidden in the bank. On weekends, if you need to put money on a card, you have to go to Sukhoi or Cosmonauts in Belarusbank. Since there are info kiosks there. Why doesn't our bank have an information desk on the street?????? Why do we need to go so far if we have our own bank nearby)))) So PLEASE put one info kiosk on the street)))) I hope my comment is read by the employees (or the main one) of this bank. And in the near future, the information kiosk will be on the street. And there will be one less queue of you in the bank. And it's good for you and us)))
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Level 5 Local Expert
October 21, 2021
The most terrible bank...There are always queues, everyone is always angry...very often, ticket offices are closed for no reason with the sign "incubation", from morning to evening incubation. I drink valerian all the time after visiting this bank...A nightmare, not a bank
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Level 9 Local Expert
December 8, 2023
Always polite specialists
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Level 10 Local Expert
March 30, 2023
Despite the electronic queue, the visit is often quite long
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Level 10 Local Expert
July 19, 2023
Belarusbank says it all, we need to grow!!!
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Level 13 Local Expert
June 12, 2023
Polite and helpful people work.
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Level 6 Local Expert
November 9, 2020
A terrible bank branch. Today I went to the bank, there are huge queues at the cash desks.And the time was around 15 o'clock. One consultant for the entire bank. The area of the bank must either be increased or actually put an information kiosk on the street. It is very problematic to go there with a stroller.
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Level 5 Local Expert
November 2, 2021
There are long queues from time to time, there is an ATM outside, and 2 information kiosks inside
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Level 6 Local Expert
May 11, 2022
It's a pity that Sunday is a day off. I am pleased with the availability of devices with cash payment
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Level 17 Local Expert
September 29, 2021
Endless queues are sometimes scary. I don't want to visit because of this. This is usually on "retirement days". Don't come in. Otherwise, the employees are positive. The service is good in most cases.
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Level 6 Local Expert
December 18, 2021
Polite, patient, always prompt, thank you!
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Level 4 Local Expert
September 20, 2022
Service attitude towards customers staff
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Level 3 Local Expert
May 8, 2022
The terrible work of the staff, the feeling that I came to a remote village
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Level 8 Local Expert
July 20, 2023
eternal queues
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Level 5 Local Expert
April 16, 2024
There is always a queue
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Level 16 Local Expert
August 28, 2020
I received a bank payment card. Everything was explained and served very politely and correctly. Thanks to the bank's employees.
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Level 13 Local Expert
October 31, 2023
Fire 🔥
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Level 17 Local Expert
March 18, 2021
Trash, trash, and trash again. In general, I have a negative attitude towards this bank, and this branch is no exception. I've been here a couple of times, there's always a queue. The service also leaves much to be desired...
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Level 8 Local Expert
August 7, 2021
Any Belarusbank gives me heartburn, with their service and applications.
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Level 14 Local Expert
December 17, 2019
There are always long queues. The consultants are friendly and provide visitors with great consulting assistance.
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Level 9 Local Expert
July 20, 2021
A normal bank branch, quickly and efficiently
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Level 5 Local Expert
September 9, 2020
One of their worst service branches. Queues, swearing, and sometimes incompetent service. Poorly constructed organization of work.
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Level 9 Local Expert
June 14, 2021
Thanks to the staff, friendly and helpful
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Level 6 Local Expert
January 26, 2020
The bank is not bad. The downside is that there are always a lot of people there when the communal room is paid. Slowly and these tech breaks are endless, it's just terrible ☹️☹️
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Level 12 Local Expert
February 12, 2022
There are always a lot of people
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Level 16 Local Expert
August 29, 2020
These banks annoy me, there's always a queue in them, what's on the street, what's in the bank itself
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Level 24 Local Expert
May 21, 2021
a good bank, I ordered a card there
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