I went into the new department after the renovation and was pleasantly surprised. At the entrance, the consultant Jeanne greeted me with a smile, clarified how she could help me with my question. She helped me figure out the info kiosk and take the ticket to the cashier. The cashier also served with a smile. Professionalism on the eyes! When I left, the consultant said goodbye with a smile and wished me a good day.
Surprisingly, it is one of the few branches in Minsk with such service.
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NIKKAT
Level 7 Local Expert
October 23, 2023
Excellent staff works: competent and polite. Service is fast enough, but queues are almost always. The location is passable. It is better to come on Saturday an hour before closing time. And if you need it urgently and during rush hour, it's better to go to the branch on Baikal.
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Show business's response
Игорь Гапеенко
Level 10 Local Expert
November 3
There is a very large flow, multi-meter queues, crowding. The staff is good, but the flow of visitors exceeds their capacity. I don't recommend it during rush hour.