Belaruski Narodny Bank

Rating 4.5
212 ratings
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85 reviews

Level 8 Local Expert
April 3
Fast service. Minimum waiting time. Very friendly staff. Good attitude towards clients. I made a card of this bank, everything is clear, understandable, and fast.
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Level 7 Local Expert
June 5
I have been using the 123 card for three months now: cashback comes regularly, everything is fair. It is especially pleasant to receive a refund for purchases in supermarkets and gas stations, because these expenses are almost every day.
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Level 4 Local Expert
May 14
The worst bank I've ever been to! There is only one cash register, the queue of more than 20 people stood for 40 minutes, and there was no Belarusian money in the cash register! What kind of bank is this and they're still sitting there smiling maliciously. Do you want to pay 15,000 Belarusian rubles for five rubles, is that okay??? I understand that this is money, but where should I put this bundle??? Of course, if there was an opportunity, I would not have given a single star !!! I can say with 100% certainty that I will not return there again!
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Level 7 Local Expert
April 22
I pay with a BNB card for utilities and online purchases. The cashback is quite noticeable, it is especially pleasant that the bank has partners from whom an additional bonus is accrued.
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Level 9 Local Expert
October 31, 2024
A great bank. I have been using its products and services for several years. Convenient location. Competent specialists will always tell you how to solve a particular issue. Favorable exchange rates. I recommend you to visit.
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Level 2 Local Expert
September 20, 2024
I took out a loan. I was very pleased with the work of Valeria's specialist. Everything is very accessible and popular . She is very polite and responsive to all problems.
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Level 10 Local Expert
August 28, 2024
The bank is terrible. The eternal confusion with the queue, despite the coupons. There are eternal queues, mainly one of the two windows works. But the most amazing thing in Belarus is that there is no Belarusian money in the bank. And you'll find out about it when you've stood in line for 20+ people. Is it really impossible to put up a sign, there is no money. Cashiers are in a hurry only for a technical break. The rest of the time there is no hurry: "the cashier is asleep" - time goes by. Last visit 28.08. 40 minutes to change money. Of the forty minutes of time, 20 were spent skipping the "queue numbers" who left desperate to wait in line. I came at 13:39, gave out 197 numbers, the scoreboard was ~ 160. As a result, 8-10 people were served to me at most. It is clear from the number of people in the hall that it is nonsense. As a result, it turned out that "dead souls" missed 20 minutes
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Level 30 Local Expert
November 4, 2023
Excellent bank in the city center. Convenient parking. Always one of the best exchange rates. A very profitable 1-2-3 card with up to 10% cashback! Always polite and professional staff. Thanks!
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Level 6 Local Expert
September 5, 2024
Maybe the bank itself is not bad, maybe the people work well. Although why maybe it's not bad and the people work well. But this particular department is terrible. A small room, there is nothing to breathe in the heat, there is no air conditioner, 30 degree heat breaks into the room through the open windows. People came, a queue formed, and the person standing at the checkout feels, to put it mildly, not quite comfortable, since people standing next to him are monitoring his actions. Maybe it's better to have a queue outside, and let visitors into the room one at a time?
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Level 2 Local Expert
October 1, 2024
Eternal queues, especially at lunchtime. I had to wait 45 minutes in line, I don't know why, but cashiers are also slow compared to other banks. People are always unhappy, sitting and standing in line. In front of me, 12 people left, judging by the coupon numbers. I'm definitely not coming to this bank anymore. Because this is the situation whenever I come
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Level 24 Local Expert
January 10
Convenient location, good currency exchange rates, but often long queues, there are not enough cash registers. Otherwise, everything is fine. Hopefully, the management will improve the customer's cash register service.
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Level 6 Local Expert
April 30
It's been a year since I've been working with BNB, and I switched on the advice of a partner who drew attention to the favorable terms of transfers with China for new users. And after a year of working with this bank, I want to say that it's not for nothing. The bank has performed well in its work, and transfers are really more profitable here, in addition, all transfers reach the recipient without delays and refusals.
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Level 3 Local Expert
August 9, 2024
Good afternoon.A lot of amendments have been made not in the direction of customers.They didn't give me money back because I didn't click the "I want money back" button, it's ridiculous and stupid.The amount of money back this month should have been decent, it was obviously done on purpose, I obviously won't be the only one.Constant queues, at lunchtime, when there is a large influx of people, one cash register is constantly working, the printer with coupons either freezes or does not print.The interest on the money back was reduced to the maximum.I am very disappointed with this bank.I will close the card and say goodbye to them.
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Level 18 Local Expert
August 25, 2024
Comfortable office Professional staff Clean Fast Comfortable I recommend it to everyone Thank you
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Level 10 Local Expert
October 20, 2024
There is almost always the right currency here, even when you can't buy it from other banks. Queues take a long time to wait. But there are places to wait in the bank. The staff is friendly.
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Level 7 Local Expert
November 5, 2024
I often exchange currency, as the exchange rate is good. Today, the cashier cheated on 1 ruble when exchanging currencies. Yes, a trifle, yes, I did not count it, but the reputation of the bank is made up of such trifles 4/11/2024 16:33 cashier 2 cashier Ka..ova Yu.A.
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Level 8 Local Expert
July 30, 2023
A good bank, polite staff, consultations without waiting in line, and the location is excellent in the city center, but minus, there are no information kiosks around the city, the currency card can be replenished directly only at the bank itself.
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Level 6 Local Expert
May 30
I sent a transfer to my son in Poland, the commission was acceptable, the transfer arrived quickly.
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Level 7 Local Expert
April 27
The most positive impression from visiting this bank, starting from the porch and ending with saying goodbye to the employee, is the high standards in communication and provision of services that the bank adheres to. Thank you for the wonderful service!
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Level 5 Local Expert
September 25, 2024
A good bank in Belarus. The exchange rates are good and there are cashbacks for everything! I advise everyone. But here is the department, there are always queues, there are not enough staff, it's terrible.....
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Level 6 Local Expert
April 19
I work in a nearby coffee shop, I often come here to hand over the proceeds, it's very convenient that everything is automated, you don't have to queue at the window, I hand over through a special terminal.
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Level 3 Local Expert
March 27, 2024
I was here because of the currency exchange. I really liked that even though the bill I brought was not in perfect condition (there were traces of a colored pencil on it), the employee accepted it after pre-processing, when other banks refused me, citing the fact that they say the bill is damaged and they cannot accept it.
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Level 11 Local Expert
April 4, 2024
The highest exchange rates are most often in this bank. The queues are huge, there are two ticket offices, each of which is closed in turn. You may have a lower course in front of your nose, it's better to watch the scoreboard
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Level 6 Local Expert
May 27
I saw the news that now they accept damaged bills as a percentage. They really accepted it, it had been lying in the table for several years, I didn't know where to put it.
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Level 6 Local Expert
April 27
The highest percentage of deposits ended up in this bank, I put the money down for a year, and you can also replenish it, I was just planning to deposit more.
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Level 7 Local Expert
May 5
The best courses, but long queues
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Level 6 Local Expert
May 19, 2023
Very attentive and polite staff! A young girl Victoria impressed with her ability to create a very comfortable psychological communication, which is very important when communicating with people! bravo!
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Level 16 Local Expert
September 10, 2023
The bank is normal. Of course, it is peculiar in many ways, but the plus is that both the courses are good and the cards work abroad. Of the disadvantages, only a small room and often long queues.
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Level 8 Local Expert
May 23
I opened an irrevocable deposit here, I liked that it will be possible to replenish it for half a year and the percentage is good
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Level 8 Local Expert
April 10
Lots of people. There is often 1 cash register
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Level 13 Local Expert
May 3, 2024
horror. The priority code has been removed. I've been standing in line for 20 minutes, only 4 coupons have passed. There are still 10 coupons ahead... It's better to go to the next bank *updated on 03.05. I found out experimentally: only the second cash register is configured for priority. while everyone went cheerfully to the first checkout in the usual queue, in the second checkout there was a long-term operation using the code, namely: three customers of friends who came together were served for 40 minutes. just like that, with a crack code, it took 40 minutes to get into the window.
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Level 9 Local Expert
October 17, 2024
Very attentive staff and competent
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Level 8 Local Expert
May 19
The bank is like a bank, deceiving people
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Level 26 Local Expert
April 3
Always queuing, taking breaks!
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Level 8 Local Expert
January 20, 2022
I am a cardholder, we have improved the application and Internet Banking, it has become very convenient. Fast service , competent consultants , never refused to consult, explained everything in an accessible language. A friendly team.
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Level 7 Local Expert
October 30, 2023
Standing ovation!!! Just a greeting in the mobile app is worth it!! They say we are glad to see you, Olga@ I am also glad that there is such a Belarusian People's Bank!!!
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Level 14 Local Expert
May 10, 2024
Good bank, excellent service. No queue on a weekday.
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Level 8 Local Expert
May 7
Long queues.
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Level 11 Local Expert
August 13, 2022
Excellent bank, fast service, good rate. The ability to open an online card and use it immediately, a good opportunity to open foreign currency accounts and make savings without leaving home.
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Level 7 Local Expert
July 24, 2022
If there is a queue, then only a couple of places to sit down. It is not convenient that when receiving a transfer, you need to download the application, wait for it to be credited to the account, or write some papers anyway and then stand in another window. The first and last time I came to this bank for a transfer, the whole procedure took from and to 1 hour 10 minutes, when in another bank for everything about everything 10-15 minutes.
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Level 7 Local Expert
April 26
It's a good course, and cuprits are treated without quibbles.
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Level 25 Local Expert
November 30, 2023
A very long waiting time for the simplest replenishment of the card, why not make an ATM or terminal.
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Level 17 Local Expert
April 28
At the time of the visit, there was the best course in the city.
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Level 9 Local Expert
July 2, 2023
I liked the very pleasant and respectful attitude of the specialist. One star is reduced for a bank commission of 11 rubles.
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Level 5 Local Expert
September 22, 2022
queues of 40+ minutes. on weekends, one window of the ticket office generally works like this! disgusting service! I will add a review, a month later everything was as it was, even worse. the workers took it as a fashion to close for a break 15 minutes earlier than expected - 22.09 2nd ticket office.
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Level 4 Local Expert
April 28
A good bank. But there are crazy queues on weekdays.
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Level 22 Local Expert
May 16, 2021
A good bank, as a rule, the most favorable exchange rates for buying and selling currency, servicing individuals and legal entities (good conditions for sole proprietors), but because of this, you will have to stand in line when servicing at the cash desk. If one of the ticket offices is closed for an hour, then you will have to stand in line through one ticket office for about an hour. The branch in the city of this Bank in a single copy, does not work on weekends (Sat. and Sun.), and on working days until 17.00. Parking is limited, you will have to look for a parking space, you often park up to 300-500 m. Promotions are often held, you can order and promptly receive a debit plastic card without paying for the issue and maintenance
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Level 18 Local Expert
November 1, 2022
Not long queues, cultural staff. The service is very pleasant. I'm happy to come in.
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Level 12 Local Expert
November 14, 2023
The bank is good The person serving is not professionals .
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Level 12 Local Expert
July 2, 2023
The exchange rates are favorable, but because of this, there are a lot of people and a queue and at the same time only 2 cash desks. It is necessary to choose the time of the visit, but if you need it urgently, you can lose time.
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