Belaruski Narodny Bank
Directions
Ploshcha Lienina
380 m
Awtavakzal Centralny
117 m
Features
Wi-Fi
Personal banking
Services for corporate clients
Depository service
Automatic door
Currency exchange
Loan secured by real estate
Business lending
Debit cards
Issued credit cards:Visa International, Eurocard/Mastercard
Office type:for entrepreneurs, small and medium business, for private persons
Enrollment period:instantly
Loans to individuals:autocredit, consumer credit
Information verified by owner
26 reviews
July 10
The service is terrible. Girls don't know how to talk to customers. 09.07.24 at 18:33 I took the ticket. After half an hour in the 2nd window they say "the application is being updated for your operation, in 10 minutes I will call you by your number. (specified the number) 15 minutes maximum." After 16 minutes, I went to the window myself. I say that I have already approached and ask if I can perform the operation now. The answer is "Who are you?". They sent it to another window. I waited for the customer to be served in another window. I explain the situation to the girl again, the girl calls through another window: "Why did you send her to me?". After talking on the phone, the girl says to me: "Clearly, you were supposed to come up in 10 minutes and did not come up." I told the girl that I should have been called, and ignored in response. It's just awful. No apologies for the inconvenience, so they also accused me. As a result, with a small queue, I was served for an hour (I left at 19:30)
See original · Русский
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December 27
Every time, absolutely every time I come here, there is one ticket office, there is a queue of 15 people. The second ticket office does not want to work at any time.
If a person has a long operation at the checkout, everyone else just waits for half an hour. No kidding, half an hour per person
In any case, I do not recommend this bank, and in this place.
Kristina Mukharevskaya is also present as an employee of the bank. Outright rudeness, skips coupons, is rude.
See original · Русский
1
September 17
change workers, they go on breaks of 40 + minutes, the break ended 15 minutes ago, the employee returned after it was over and sat down to eat and, judging by the sounds, to blunt into the phone, the service is disgusting + the whole corridor stinks of food. the service itself is also unrealistically slow, nowhere else does it take only time just to convert euros into dollars, until you wait for the queue to reach you and the girl at the checkout will figure out what she needs to do, the exchange rate will change
See original · Русский
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