I was at this bank to receive a SHOPPING CARD. I ordered the card online. I came on Saturday, took the ticket and in 7 minutes I was already with a specialist. The specialist (Svetlana Georgievna) just perfectly told everything and not only about the card, but also about loans and about the mobile application. Everything is decent and clean inside. The bank is located in the very center of the city and there is a transport stop 50 meters away. A SHOPPING CARD is an extremely convenient thing if you don't have the money to buy goods right away. In short, thank you very much to the bank administration
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Игорь Александрович
Level 11 Local Expert
August 8
(it was a long time ago) faced with an awkward situation... When paying for the loan, I made a mistake on the last digit of the contract... So, to cancel the payment, you need to write an application and pay 20 Belarusian rubles, and as they said, if the recipient of the mistakenly received money refuses, then only return it through the police... Am I a customer of the bank and do I still have to pay extra??? So do it back as it was, enter the contract number and the recipient's full name pops up and there will be no errors.... I am very dissatisfied with this!... Just Be Careful in Everything!) And so the service is at a height with both individuals and legal entities. They will tell you and show you everything, set up your phone or computer, consult you so that you can get a job with them. I recommend
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юлия и
Level 5 Local Expert
July 4
Terrible call center job!!!! There were questions of a different nature, for 3 months of periodic calls - the phone was not picked up!!! Due to the poor operation of the call center, I had to contact the bank, standing before it for another 30 minutes!