I've never seen a worse bank. I have to open an account with this bank. Internet banking is not normally installed on a smartphone, I could not order a card online. I had to go to the department at 156 Prytytsky Street. This is a separate song. The first time I went to a specialist who advised me incorrectly, my accountant then called the bank and everything he told me turned out to be wrong. Then I went to this department twice to pick up the card, maybe I will have to do more. Now I've been sitting for 1 hour and 20 minutes, 20 minutes before closing, and I realize that I won't make it again, and I still got off work. There are queues here in the evenings, everyone after work, and there is only one specialist for working with maps and certificates.
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Show business's response
Анна Петрова
Level 2 Local Expert
October 30
I've come across many banks, but this one is the worst. The number of cents cannot advise, I give the phone numbers of specialists who do not pick up the phone, and then it turns out they are on vacation.It is not possible to install banking on the phone, The bank itself was contacted and refused to help. The customer himself is a terrible bank, nothing can be done the first time. If you are thinking about which bank to open an account with, just not in this bank. You'll regret it a hundred times later.
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Show business's response
Милена В.
Level 4 Local Expert
August 20
I thank Ekaterina Gennadievna Khotko for her professionalism; the bank's team provided the necessary service despite the fact that their working day had already ended due to my waiting in line. Saved the day!